Legrand 067775/741811 update invalid image failure

[yashijoe]

What happened?

Interface tells me there is an update I try to upgrade and get the message “invalid image”

What did you expect to happen?

Upgrade successfully

How to reproduce it (minimal and precise)

Press upgrade firmware Get the message: “ Error 2023-05-17 09:18:40Update of 'refrigerator_plug' failed (Update failed with reason: 'invalid image')”

Zigbee2MQTT version

1.30.4-1

Adapter firmware version

004a

Adapter

Legrand 067775/741811

I’ve also tried with dev version and updated index.json. Same result

thank you

[SilentT-FR]

Original post : https://github.com/Koenkk/zigbee2mqtt/issues/17709

Same problem for me

The Firmware files was downloaded from Legrand Website https://static.developer.legrand.com/files/2023/05/1021-0011-004e4203-NLP.zip

I have open a post on the forum of legrand https://developer.legrand.com/forums/topic/connected-outlet-nlp-78-firmware/

i Cant sniffing my zigbee traffic to capture the OTA

i have tested to capture from ethernet network but contrary from this howto : https://github.com/zigbeefordomoticz/wiki/blob/master/en-eng/Corner_Retreiving-Legrand-Firmware.md from @pipiche38

i dont see same url 3 0.072753 192.168.1.88 51.145.143.28 HTTP 248 GET /firmware/0/xxxx/17/74/xxxxx/tiaLUbj6BjvLZXCRfIPne-l11eJ7vPp0GozOAxfY4NQ HTTP/1.1 Host: fw.netatmo.net:80\r\n

[SilentT-FR]

@benjR You have Capture the 78 OTA Files and it was the same issue with your file, you have an idea about my capture ? i have this Gateway

@essegi65 just for follow the issue and an user with same issue with bticino product

@rossowl just for follow the issue, you have 46 outlet no news with the new file from legrand, you have better experiance ?

@vezyr same issue follow the issue

@novisys same issue follow the issue

@sekot same issue i thinks follow the issue

@essegi65 same issue follow the issue

[benjR]

I used another gateway, but here is my theory :

I think the firmware files are fine (I used the same method for the other Legrand device I pushed and managed to update through z2m locally) but there is an issue on how the files are matched to the devices, seems like it's trying to apply to a wide scope of devices instead of just the single corresponding device.

When I added the fw file I sniffed I used the node tool provided to do so, and instead of adding some new lines it replaced another fw for another device in the json file.

So I'm thinking both issue could be the same : the detection of the device is not working well on Legrand files or products (same info? same ids?) therefore when trying to update it is probably using the wrong file on the wrong device.

[SilentT-FR]

ok i have a beginning of response about legrand

https://developer.legrand.com/forums/topic/nlc-firmware-version/#post-9734

they are aware about the difference between the version number which is written in the file and those which are provided by the zigbee stack

[SilentT-FR]

I used another gateway, but here is my theory :

I think the firmware files are fine (I used the same method for the other Legrand device I pushed and managed to update through z2m locally) but there is an issue on how the files are matched to the devices, seems like it's trying to apply to a wide scope of devices instead of just the single corresponding device.

When I added the fw file I sniffed I used the node tool provided to do so, and instead of adding some new lines it replaced another fw for another device in the json file.

yes because the precedent firmware is the NLP v74, you have replaced that by the v78

https://github.com/Koenkk/zigbee-OTA/commit/3b61e152fbdfefa00c2df4351a454b5b82734208#diff-7aebb122a6ea8a2749d60cb05b7e103c9eae6e2e85e48d2d6cd9e20b63013975L1539-L1541

and i you can see the firmware file from legrand i use also the node script

and it replace your

https://github.com/Koenkk/zigbee-OTA/commit/c0234dd23faa5ffd03660698723254350cd6cff1#diff-7aebb122a6ea8a2749d60cb05b7e103c9eae6e2e85e48d2d6cd9e20b63013975R1539-R1541

the script detect same version same size but not the same checksum... enough to pull your hair out

So I'm thinking both issue could be the same : the detection of the device is not working well on Legrand files or products (same info? same ids?) therefore when trying to update it is probably using the wrong file on the wrong device.

here is your PR https://github.com/Koenkk/zigbee-OTA/commit/3b61e152fbdfefa00c2df4351a454b5b82734208

you have writen : Legrand-412171-78.fw

NLP Firmware is for this devices : https://static.developer.legrand.com/files/2023/02/Connected-outlet.xlsx

Cloud legrand firmware say NLPO but i thinks its use the same firmware

[SilentT-FR]

@benjR Comparing your file and the legrand firmware website

Only 2 lines is not equal the first and the last

buts its not exploitable file in notepad++ i dont know software can read this

[SilentT-FR]

Normaly new info next week https://developer.legrand.com/forums/topic/nlc-firmware-version/

[yashijoe]

🤞🏻

[trollix]

Same bug for me: OTA doesn't work.

[SilentT-FR]

Hi all Legrand respond : https://developer.legrand.com/forums/topic/nlc-firmware-version/

If anyone of subscribed user with same problem can capture the traffic and identify the version from you start upgrade

For me from v74 ( "installed_version": 4867071, ) and v62 ("installed_version": 4080131) not work 003e > v62 004a > v74 (hex to dec)

[SilentT-FR]

Ehhhh

i have testing to simply reboot the socket by using my circuit breaker and i have clic update just after apear online and is go and running to the end

i make more socket tommorow,,, you know the WAF...

If you can test other...

Cordially

[SilentT-FR]

Not work for other socket...

[SilentT-FR]

Its because it was in older version

[tkintscher]

Hmm, interesting. I have two wall switches here (067771) and am trying to upgrade them.

Both have "installed_version": 4604927 and "latest_version": 4669955.

The first one was not power cycled. This shows the "invalid image" error (see before_reboot.txt).

The second one I rebooted with the circuit breaker (for ~15 sec), then clicked update as soon as the switch appeared again. Here I see several commandQueryNextImageRequest messages. Then nothing for a few minutes. Finally I get Error: Timeout: device did not request any image blocks.

I attach the two logs from z2m, but probably it's the same that you folks see... after_reboot.txt before_reboot.txt

[tkintscher]

I also do not understand in the case of NLF:

It says on developer.legrand.com that the version is 72. The filename is 1021-000e-00474203-NLF.zigbee and 0x47 (hex) = 71 (dec)

Now, 474203 is the actual version in the file header, but maybe there was a mistake when uploading?

[essegi65]

I updated to version 1.32.2 but I still have problems updating the "bticino" K4531C devices (zigbee associates them as LEGRAND 067775/741811) currente firmware version 004A. Makes "invalid image" error

[SilentT-FR]

No news from legrand forum i have upload a sniffing capture i thinks its analyse it

[titou4307]

Same problem for me : impossible to update Legrand 412170

Firmware passed of 0025 to 004e on 1/3 Legrand 412170 Firmware not pass of 0025 to 004e on 2/3 Legrand 412170

Does it possible to force the falsh with the firmware file under Z2M

[benjR]

Didn't have the time to look more at it recently, but now the OTA check fails on all my Legrand devices with this message, never had it before on any device, tried with my Legrand 067776 and 412171 devices.

EDIT: had to re-pair all devices to manage to get rid of it

[Koenkk]

@SilentT-FR I think we should disable OTA for now, agree? (which devices are affected?)

[titou4307]

I don't know what to do... Many sujects opened

[rossowl]

@titou4307 zigbee2mqtt settings OTA Disable automatic update check Then stop zigbee2mqtt, open state.json, find your device and remove lines: "update": { "state": "available", "installed_version": 4867071, "latest_version": 5128707 } Then start zigbee2mqtt and done.

[lamerjack]

Same issue with a Bticino F20T60A that is a Legrand 412015 say invalid image. If i check ota on a updated unit say that the firmware in the unit is more recent. I tested also with SONOFF Zigbee 3.0 USB Dongle Plus ZBDongle-P latest firmware. and with a different brand dongle.

[Koenkk]

@titou4307 does it work for anyone? If not, we should disable it.

[pierrepinon]

@Koenkk it's impossible to upgrade legrand devices to latest firmware. So I think you can disable it !

[benjR]

Agree @Koenkk we can disable it until we find out why the fw files do not work as intended.

[titou4307]

Hello I don't know how but another one of my Legrand DIN smart relay for light control (BTicino FC80RC ) was updated today...

I have at this time one who cannot updated

[Xavinooo]

Last week, I've managed to successfully update a wired switch (Legrand 067771), but it took hours... (device not responding). Now, it says "the firmware installed is newer".

But

In the state section, I have:

"update": {
        "installed_version": 4735999,
        "latest_version": 4669955,
        "state": "idle"
    }

4735999 converted to hex is 4843FF. Bringing it to 8 digits, it's 0048 43FF. 0048 is the version displayed on the about page of the device.

I also have a Legrand hub.

There, it says the version is 72.

And 72 is 0x48 in hex.

Maybe, a first enhancement, is to convert the version to be more precise in z2m.

This trick works also for a connected outlet (Legrand 067775) which I updated with the Legrand hub. I have a second outlet not updated available to test, if one day it works in z2m.

Sadly, the page https://developer.legrand.com/production-firmware-download/ is not up-to-date. It says the latest firmware for a wired switch is 63. I have the version 72 installed... Last page update was on July 11.

But I don't know if any of that helps...

[titou4307]

Hi After many try, many manipulations I have succeed to pass the update of my three LEGRAND DIN smart relay for light control (BTicino FC80RC )

[pierrepinon]

Can you explain the manipulation ?

[titou4307]

@pierrepinon

If you need the manipulation, it needeed money ! (I'm kidding so I goes out 10 minutes...)

I am trying to give a response :

I have done the how to give by @rossowl and it desactivate the process of the update So I reactivate the update process and I don't know why but one of my two LEGRAND mount and done the update but not the second (my last LEGRAND....) But this second LEGRAND has not the same firmware than other two (it was more recent) so my idea is the server Legrand may be has not put in priority this device I am not sure of all this argument

I have trying the same process (with mod, re mod the state.json ...start container Z2M) and it is not function The same error message came.....No respon OTA update or similar

So I have try other thing....

I remaining the module NODON not be updated all the time (only a during time after the power ON) so I have power off the circuit ..... In first time wait 1 or 2 minutes and after I rearm the power I have waiting a time to the Z2M to refind the device and add into the "mesh network" and I have click on the Update button on panel Z2M At this time I see the update process begin to 0.01% or 0.03 % and then fall (message error) but the news is the process begin a little...

I have redone the manipulation : power off the circuit ..... But time wait 5 minutes.... clik on the button on the LEGRAND to pair (for to discharge all electricity in the device) after I rearm the power waiting a time to the Z2M to refind the device and add into the "mesh network" click on the Update button on panel Z2M

And at this time the process update begin and goes to the end fine....

My idea is may be if the process not pass the first time, the device keep a part of code (x % or firmware downloaded....) and block all new try ... So it needeed to cut the power a time for to made the memory of device empty and try a new download update

I am not sure of my reflexion but it have succeed for me

Sorry for my english, i am frenchy so poor traductor I am

@pierrepinon You are french so we can have message in french by MP for after complete here in english

Titou43 (from haute loire)

[pierrepinon]

I will try today thx

[sekot]

not working for me 😢

[sekot]

for info : my new Legrand 067775/741811 with usine firmware version : 003e > v62. no upgrade problem they are now on : 004e > v78 only my older power sokets on firmware 004a > v74 (original firmware in 003e) are stuck with "invalide image"

[chpego]

Hi, My Zigbee device (Legrand - Cable Outlet - 064882) won't upgrade from firmware version 001e to the last available here (31) with the same error : failed (Update failed with reason: 'invalid image')

[SilentT-FR]

NLP Firmware is release but same issue

Update: NLM NLP NLT NLV NLF NLL NLD NLFN NLFE NLIS NLW NLIV

New NLJ

https://github.com/Koenkk/zigbee-OTA/pull/355/files

[SilentT-FR]

debug 2023-09-11 17:27:02Received MQTT message on 'zigbee2mqtt/bridge/request/device/ota_update/update' with data '{"id":"Salon Télé Prise Gauche","transaction":"n3vd2-4"}'
info 2023-09-11 17:27:03MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"Updating 'Salon Télé Prise Gauche' to latest firmware","meta":{"device":"Salon Télé Prise Gauche","status":"update_in_progress"},"type":"ota_update"}'
debug 2023-09-11 17:27:03Received Zigbee message from 'Salon Télé Prise Gauche', type 'commandQueryNextImageRequest', cluster 'genOta', data '{"fieldControl":0,"fileVersion":5129215,"imageType":17,"manufacturerCode":4129}' from endpoint 1 with groupID 0
debug 2023-09-11 17:27:03Got OTA request '{"fieldControl":0,"manufacturerCode":4129,"imageType":17,"fileVersion":5129215}'
debug 2023-09-11 17:27:03ZigbeeOTA: downloaded main index
debug 2023-09-11 17:27:03ZigbeeOTA: Loading override index /config/zigbee2mqtt/last.json
debug 2023-09-11 17:27:03getNewImage for '0x00047400001161ef', meta {"fileVersion":5325315,"fileSize":251175,"url":"https://github.com/SilentT-FR/zigbee-OTA/raw/9de7f8a557b171b05ec9c4b772db3c7962307b65/images/Legrand/1021-0011-00514203-NLP-81.zigbee","sha512":"d16c29b0eccad02caa043e600a23d87b76055722a4abf35dbb3eb63d9b768de9bb630e34667327023afb0e0e18a3edf998f48f41da53e9218b5f772b7dfe7b2e"}
debug 2023-09-11 17:27:03ZigbeeOTA: downloading firmware image from https://github.com/SilentT-FR/zigbee-OTA/raw/9de7f8a557b171b05ec9c4b772db3c7962307b65/images/Legrand/1021-0011-00514203-NLP-81.zigbee
debug 2023-09-11 17:27:03OTA update checksum validation succeeded for '0x00047400001161ef'
debug 2023-09-11 17:27:03getNewImage for '0x00047400001161ef', image header {"otaUpgradeFileIdentifier":{"type":"Buffer","data":[30,241,238,11]},"otaHeaderVersion":256,"otaHeaderLength":56,"otaHeaderFieldControl":0,"manufacturerCode":4129,"imageType":17,"fileVersion":5325315,"zigbeeStackVersion":2,"otaHeaderString":" ","totalImageSize":251175}
debug 2023-09-11 17:27:07Received Zigbee message from 'Salon Télé Prise Gauche', type 'commandQueryNextImageRequest', cluster 'genOta', data '{"fieldControl":0,"fileVersion":5129215,"imageType":17,"manufacturerCode":4129}' from endpoint 1 with groupID 0
MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"Update of 'Salon Télé Prise Gauche' at 0.02%, ≈ 952 minutes remaining","meta":{"device":"Salon Télé Prise Gauche","progress":0.02,"status":"update_progress"},"type":"ota_update"}'
info 2023-09-11 17:27:15MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"Update of 'Salon Télé Prise Gauche' failed (Update failed with reason: 'invalid image')","meta":{"device":"Salon Télé Prise Gauche","status":"update_failed"},"type":"ota_update"}'
info 2023-09-11 17:27:15MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/update', payload '{"data":{"id":"Salon Télé Prise Gauche"},"error":"Update of 'Salon Télé Prise Gauche' failed (Update failed with reason: 'invalid image')","status":"error","transaction":"n3vd2-4"}'
debug 2023-09-11 17:27:15Error: Update failed with reason: 'invalid image' at /app/node_modules/zigbee-herdsman-converters/src/lib/ota/common.ts:422:24

[SilentT-FR]

@Koenkk I think that the old firmwares that we were previously captured by sniffing, made our device bricked but with the official hub its ok i can upgrade it, so i cant confirm

[SilentT-FR]

@Koenkk and from out of box and only upgrade with firmware from legrand.com with z2m no problem

[SilentT-FR]

@Koenkk is it possible that there is a parameter to send in ota which allows to force the upgrade on the object side

[pierrepinon]

@SilentT-FR You can upgrade your devices with news firmware inside your PR in review ?

[Koenkk]

@SilentT-FR we cannot fix an invalid image returned by the device from the z2m side (no forcing is possible here)

[SilentT-FR]

@SilentT-FR You can upgrade your devices with news firmware inside your PR in review ?

Only with socket out of box only updated with firmware from legrand.com

[yashijoe]

@SilentT-FR You can upgrade your devices with news firmware inside your PR in review ?

Only with socket out of box only updated with firmware of legrand.com

Is the problem solved once updated with legrand gateway? Anyway that is a mess, I’ve sockets behind kitchen forniture

[SilentT-FR]

@SilentT-FR You can upgrade your devices with news firmware inside your PR in review ?

Only with socket out of box only updated with firmware of legrand.com

Is the problem solved once updated with legrand gateway? Anyway that is a mess, I’ve sockets behind kitchen forniture

Not tested yet

[SilentT-FR]

i think the legrand gateway do something different but i cant explain im going to sniff i think but i need to find the key of the legrand gateway

[SilentT-FR]

This is the update failed with invalid image If anyone can analyse this @Koenkk ? Update_iageinvalid.zip

Key : 01:03:05:07:09:0B:0D:0F:00:02:04:06:08:0A:0C:0D

Network address 0x8071 zbee_nwk.addr == 0x8071

[SilentT-FR]

For the moment the Gateway Legrand abort the OTA request...

OTA ABORT.zip

29:06:2A:5F:ED:79:DD:E5:F4:28:93:0B:CD:22:06:03

[rossowl]

As IT developers say: If it works, dont uprade to next fw only for the "better user experience". Still wait for the next upgrade. Its maybe only something for Legrand app. Fw 004a working great.

[Koenkk]

For the moment the Gateway Legrand abort the OTA request...

OTA ABORT.zip

29:06:2A:5F:ED:79:DD:E5:F4:28:93:0B:CD:22:06:03

Do I understand correctly that it also fails with the Legrand gateway?