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Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨
https://www.zigbee2mqtt.io
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Philips Hue Outdoor Motion Sensor SML002 errors #1140

Closed jonnycastaway closed 4 years ago

jonnycastaway commented 5 years ago

Hey @all, seems like the challenge is not over. After some playing and testing i cannot bind the Sensor with zigbee2mqtt again. Message: Cannot get the Node Descriptor of the Device: 0x0017880106442d61

Anyone an idea?

jonnycastaway commented 5 years ago

Ok, got it. You have to 'click' the switch on the backside repeatedly. Click, wait for red light, then green light, then click and so on. After several times (5-10) the Sensor connects again. But its working only for some Minutes and then, nothing. The Sensor detects the motion (red led) but there is no mqtt-message.

Koenkk commented 5 years ago

Did you remove if from that data/database.db before re-pairing?

jonnycastaway commented 5 years ago

Yes i did. The Sensor stopps working again last night. The Sensor itself detect movement but it seems the data didn't arrive at zigbee2mqtt. I try to check logs and sniffing the zigbee network after work.

jonnycastaway commented 5 years ago

so journalctl says the sensor stops working at 00:22 AM. i restarted the system at 06:30 AM with no luck. no sensor data. magicaly since 14:10 PM the sensor started working again. i have no idea where to search for the problem. any ideas?

Koenkk commented 5 years ago

Using zigbee sniffing, can you verify that indeed something is send when motion is detected (http://www.zigbee2mqtt.io/how_tos/how_to_sniff_zigbee_traffic.html)

jonnycastaway commented 5 years ago

ok, here my further results. is sniffed the traffic and saw that the zigbee channel is 11. after checking my fritzbox i saw that my wifi-channel is 1. oh, maybe some inteference problems? i switched the wifi-channel to 11 but there is a problem. i use also a fritzrepeater in a mesh-system and when the fritzbox-wlan is on channel 11 the repeater automatically switches to wifi-channel 1. when i swich the fritzbox wifi-channel to 1 the repeater automatically switch to wifi-channel 11. so there is no channel that not intefer with zigbee. for further testing i removed the repeater and switched the fritzbox-wifi channel to 11.after reconnecting the sml002 sensor it seems to work. now i have to wait how long the sensor will do his job.

jonnycastaway commented 5 years ago

Using zigbee sniffing, can you verify that indeed something is send when motion is detected (http://www.zigbee2mqtt.io/how_tos/how_to_sniff_zigbee_traffic.html)

After nearly 2 hours the Sensor stopped working again. I sniffed the traffic and see many Network Address Request, Rejoin Request and Device Announcement. I don't have the skills to interpret the things right. So was can be done to bring the Sensor alive?

jonnycastaway commented 5 years ago

i checked the communication for hours and i see that the sensor sends to the coordinator: Data Request and Network Address Request but he never becomes an answer.

Koenkk commented 5 years ago

Using the network map, what is the linkquality? It seems to drop off the network somehow, is this still the case when keeping it close to the coordinator?

jonnycastaway commented 5 years ago

This morning, I put the senor 1m away from the coordinator and check him. I thought the sensor would use one of my Osram smart + plugs as a repeater, but it seems that this is not the case. In a few hours I know more.

edit: Strange, the Network Map says complete different. The sensort actually uses 4 Osram smart+ Plugs as router. (indoor, 1m away from the coordinator). When i install him outdoor he can definitavely arrive 1 Plug. I check few hours and then install him again outdoor and check the map.

Network Map

jonnycastaway commented 5 years ago

like i said, i installed the sensor outdoor again and switched some locations from wlan and zigbee devices. At the moment the sensor is working. My actual Network Map. Lets see how long it works.

jonnycastaway commented 5 years ago

Ok, the sensor works now since 24h without a problem. Let's see what happenes the next 24h.

jf-freeze commented 5 years ago

Hi everyone! I also have trouble correctly including this sensor (with hassio on a Raspberry 3b+). It is recognized by zigbee2mqtt (I used a modified devices.js in the \share\zigbee2mqtt folder) and I can see the sensor data in the zigbee log as well as with mqtt.fx. However even though I tried to re-pair the sensor it is not shown in Home Assistant on the Mosqitto integration page as new device, as my other devices did. I tried to remove the sensor from database.db an pair it again but that doesn't change anything. What am I missing?

BTW: I think the definition in devices.js is missing the illumination measurement:

            (cb) => device.report('msIlluminanceMeasurement', 'measuredValue', 0, 600, null, cb),

Setting this also shows the illumination readings in my zigbee2mqtt log.

Thanks a lot in advance!

jonnycastaway commented 5 years ago

Oh cool, Illuminance. I copied the Section from Hue Indoor Sensor and there is no Section for Illuminance. So its pretty cool that you share this info. Can you put it in a Pull Request?

In HomeAssistant i integrate the Sensor by Hand with platform: mqtt. This works perfectly for me. I played a bit around with discovery but it's not reliable in my point of view.

papanirual commented 5 years ago

So far the discovery worked without any problems. For some reason with this sensor it doesn't. The indoor sensor also has illuminance btw, I just copied exactly the same definition. I think that the capabilities of the two sensors in terms of what they measure are identical.

By manually you mean in configuration.yaml? Do you have an example of that for this sensor?

Pull request: Haven't done that yet, going to have a look.

jonnycastaway commented 5 years ago

this is for motion. for battery, temperature, illuminance and link quality you have to change some lines.

jonnycastaway commented 5 years ago

At the moment i have some sad news. after nearly 72h of operating the last status from the sensor arrived at 19:56 PM. (now its 21:50 PM here). So the sensor is actually not working. In the Map it has connection to 5 routers and the coordinator but with linkquality of 20 to 45. not much. it is stated as offline. i will check tomorrow with a osram smart+ plug on 1m distance. it seems the sensor has a bad zigbee range or the osram plugs won't work well as router.

papanirual commented 5 years ago

OK, going to have a try, let's see if my sensor behaves.

jonnycastaway commented 5 years ago

After i restarted my complete RaspberryPi the sensor starts working again. How long? Surprise me.

thissiac commented 5 years ago

The Philips SML002 (Philips Hue motion Outdoor sensor (EndDevice)) is installed in my Openhab2 enviroment. After updating my device.js it is working very well. But for illumination measurement I can't get any values.

Is there any entry in device.js I forgot? After the change I already booted the Raspi.

journalctl -u zigbee2mqtt.service -f

Mär 01 18:41:35 openHABianPi npm[579]: zigbee2mqtt:info 2019-3-1 18:41:35 MQTT publish: topic 'zigbee2mqtt/0x0017880106444268', payload '{"temperature":7.73,"linkquality":42,"occupancy":true,"battery":100}'

devices.js

{ zigbeeModel: ['SML002'], model: '9290019758', vendor: 'Philips', description: 'Hue motion Outdoor sensor', supports: 'occupancy, temperature, illuminance', fromZigbee: [ fz.hue_battery, fz.generic_occupancy, fz.generic_temperature, fz.ignore_occupancy_change, fz.generic_illuminance, fz.ignore_illuminance_change, fz.ignore_temperature_change, ], toZigbee: [tz.generic_occupancy_timeout], ep: (device) => { return { '': 2, // default 'ep1': 1, 'ep2': 2, // e.g. for write to msOccupancySensing }; }, configure: (ieeeAddr, shepherd, coordinator, callback) => { const device = shepherd.find(ieeeAddr, 2);

    const actions = [
            (cb) => device.bind('genPowerCfg', coordinator, cb),
            (cb) => device.bind('msIlluminanceMeasurement', coordinator, cb),
            (cb) => device.bind('msTemperatureMeasurement', coordinator, cb),
            (cb) => device.bind('msOccupancySensing', coordinator, cb),
            (cb) => device.report('genPowerCfg', 'batteryPercentageRemaining', 0, 1000, 0, cb),
            (cb) => device.report('msOccupancySensing', 'occupancy', 0, 600, null, cb),
            (cb) => device.report('msTemperatureMeasurement', 'measuredValue', 30, 600, 1, cb),
            (cb) => device.report('msIlluminanceMeasurement', 'measuredValue', 0, 600, null, cb),
    ];

            execute(device, actions, callback);

    },

},

One more question: Is it possible to shorten the entries in the journal a bit? The date and time are displayed twice. Maybe only once is enough ;-)

Mar 01 18:41:45 openHABianPi npm[579]: zigbee2mqtt:info 2019-3-1 18:41:45 Zigbee publish to device....

thissiac commented 5 years ago

UPDATE:

After many tests I decided to reinstall z2m. After a restart, "illuminance" is now also recognized.

"... payload '{"temperature":6.75,"linkquality":55,"occupancy":true,"battery":100,"illuminance":17713}' "

How do I find out which values are available? What is the range? If I have an "illuminance" of 15794, how many lux is that? Where do you get this information from?

The same applies to the value for "linkquality". What corresponds to 100%?

Koenkk commented 5 years ago

@thissiac 100% = 255

papanirual commented 5 years ago

@jonnycastaway: Unfortunately my three sensors are also behaving unreliable (on hassio, but I don't think it has to do with the system). The messages of the devices in the zigbee2mqtt log just stop, today 20hs after the last raspi restart, while for example the indoor sensor works just fine. It is frustrating, as the device is great as long as it works.

If there should be an update from Philips (firmware) I would only be able to update the sensors using a hue bridge, right? At the moment I don't own one as my target is to avoid cloud based services (as do many considering zigbee2mqtt, I assume).

Edit 2hs later: Restarting the zigbee2mqtt addon did not help, but after unplugging and plugging in of the zigbee stick from/to the raspi lead to the outdoor sensors being "seen" again. Something in the communication?

The last lines of the sensor before the problem were:

3/3/2019, 6:49:30 PM - info: MQTT publish: topic 'zigbee2mqtt/0x00xxxxxxxxxxxxxx', payload '{"battery":100,"linkquality":0,"occupancy":true,"temperature":11.54,"illuminance":14381}' 3/3/2019, 6:49:34 PM - info: MQTT publish: topic 'zigbee2mqtt/0x00xxxxxxxxxxxxxx', payload '{"battery":100,"linkquality":31,"occupancy":true,"temperature":11.54,"illuminance":7221}' 3/3/2019, 6:49:35 PM - info: MQTT publish: topic 'zigbee2mqtt/0x00xxxxxxxxxxxxxx', payload '{"battery":100,"linkquality":0,"occupancy":true,"temperature":11.54,"illuminance":7221}'

The linkquality is strange in itself as the sensor is only about 2 meters away from the stick (but there is a window and a now a shutter between them) and, after unplugging and replugging the stick it seems to have at least a more stable quality (not 0):

3/3/2019, 10:36:33 PM - info: MQTT publish: topic 'zigbee2mqtt/0x00xxxxxxxxxxxxxx', payload '{"battery":100,"linkquality":28,"occupancy":false,"temperature":7.16,"illuminance":231}'

Well, maybe not premium, but still. And all the lines are more or less identical now.

papanirual commented 5 years ago

In my case it may have to do with the link quality. The moment it drops to zero (meaning a very bad [no] connection) for the sensor, the last state transmitted stays the known state while it should be "Not available", or am I misunderstanding something? What also strikes me as strange is that afterwards, when the connection gets better, still no message can be found in the log until a reset.

Any ideas?

papanirual commented 5 years ago

I tested it with another outdoor sensor and one indoor sensor as well as two xiaomi sensors. The problem is the same for all. The moment I move a sensor out of reach it stays with the last state. And when I move it back near the zigbee2mqtt stick it still stays the same, no updates. I am quite sure the sensors work but there is no entry in mqtt (also checked with mqttfx). I did not check the mesh network as I don't have a second stick. For me it looks like the devices are not accepted back after the connection was lost once. :-(

Is there anything I can do to help to analyze this problem?

In the meantime I will try to extend the range of my zigbee network to prevent low link quality.

papanirual commented 5 years ago

In the meantime I made some progress. First I moved from hass.io to hasbian as I had performance issues with hass.io. Even though I found it nice and comfortable to have some work done for me, the lack of control and the performance issues bugged me. Well, I am better now. ;-)

Second I actually read "How to pair new devices" now. Previously I thought that all steps had been made, but as the binary sensors of the outdoor sensors did not work anymore with Home Assistant on hasbian I looked again at why the sensors have not been automatically discoverred via mqtt. The reason is simple and can be found at the end of the "How to support..." documentation: "In order to automatically discover this device in home assistant your device needs to be added to mapping in lib/extension/homeassistant.js..

So i copied the part from the indor sensor and corrected the ID, leading to this in \opt\zigbee2mqtt\lib\extension\homeassistant.js:

'9290019758': [ configurations.binary_sensor_occupancy, configurations.sensor_temperature, configurations.sensor_illuminance, configurations.sensor_battery, ],

Now the sensor is actually discovered. I still had some trouble with the stability of the connection, currently I am waiting for my CC2530 router to improve signal quality.

Edit: Of course this is already part of the development version.

Will let you know how it works out. ;-}

jonnycastaway commented 5 years ago

@papanirual has the cc2530 improved link quality? in my environment it turns from 130 to 0 and back over the day. there are periods of time from 1 to 5 hours where the sensor nothing reports and then its working for 1 to 5 hours without a problem. i ordered a 2530 also.

papanirual commented 5 years ago

It hasn't arrived yet... Still in delivery. My system has been running for a couple of days now with all sensors near the zigbee2mqtt stick. Sometimes one or the other hang but after some time display correctly again (without restart). I will have to wait to see how it works with the 2530.

papanirual commented 5 years ago

So... I got the CC2530+CC2591 and flashed it as router. It works and the general link quality and the reach of the network increased.

But: The outdoor sensor still seems to loose connection at some point and it seems that it can even happen with a generally good link quality in proximity of the zigbee2mqtt stick. @Koenkk: is it possible that the sensor is discarded at some point, maybe because it goes into a sleep mode or something? Is there any way to "refresh" a connection to a device?

If you look at the last 24hs the link quality (as well as all other data from this entity) just stays at the last known value:

linkquality_hueoutdoor_sensor

According to the zigbee2mqtt.log, the last known data from the sensor was:

2019-4-4 18:28:11 - info: MQTT publish: topic 'zigbee2mqtt/0x0017880106443a0d', payload '{"occupancy":false,"linkquality":107,"illuminance":31525,"battery":100,"temperature":17.47}'

There was no error (for this device) afterwards, everything else continued to work.

zigbee2mqtt version is: 1.2.1, home assistant version is: 0.89.1, mosquitto version is: 3.1.1.

I am very frustrated with that as I wanted to use the zigbee network for motion triggered lights, but at least with these sensors I don't think I can implement that reliably. :-(

Koenkk commented 5 years ago

Perhaps things will get better with zigbee 3.0, please keep an eye on #211

thissiac commented 5 years ago

2019-04-17 16:21:15.202 [vent.ItemStateChangedEvent] - O1_Door_Sensor_01_Signal changed from 0 to 70

2019-04-17 16:21:15.205 [vent.ItemStateChangedEvent] - O1_Door_Sensor_01_Helligkeit changed from 34790 to 35115

2019-04-17 16:21:16.894 [vent.ItemStateChangedEvent] - O1_Door_Sensor_01_Signal changed from 70 to 0

For my understanding the SML002 has a sleep mode. If no changes are detected, it goes in sleep mode. If there is an update, it turns on the radio, send the message and goes bag to sleep mode.

Fabiancrg commented 5 years ago

Same issue for me, works well (without any value for "illuminance" but today was not a sunny day) but after a few hours it's not sending any information. I see the detection is working as the red light turns on and off when movement is detected but nothing is published by zigbee2mqtt. Seems the only way to make it work again si to stop Z2M, unplug the CC2531, plug it back and start Z2M, just a restart does not help. Will try to run a sniffer and see what happens when motion is detected and no events are logged.

Fabiancrg commented 5 years ago

From factory, motion sensor was using FW 6.1.0..25261, I did an upgrade today to version 6.1.1.27575 using the Hue bridge. Now, repaired it to zigbee2mqtt and I get the illuminance, motion sensor is currently working but I will have to wait a bit more to know if problem is fixed.

Fabiancrg commented 5 years ago

Unfortunately it's the same issue with the latest FW, after a few hours, no updates are reaching zigbee2mqtt. I can see the sensor detecting the presence but noting is logged in z2m, anymoe has an idea how to fix this ?

Koenkk commented 5 years ago

Perhaps this is the same issue as #1408. This should be fixed in the latest dev firmware: https://github.com/Koenkk/Z-Stack-firmware/tree/dev/coordinator/Z-Stack_Home_1.2/bin

papanirual commented 5 years ago

I will give it a try, thanks!

Fabiancrg commented 5 years ago

FW and SW updated to the latest dev branch. It's currently working, will see in a few hours if device is still reporting the temp, motion and illumination.

Fabiancrg commented 5 years ago

@Koenkk After 16 hours it's still sending data regularly and detecting motion so problem is fixed for me. Thank you !

Koenkk commented 5 years ago

@Fabiancrg great, if @papanirual can also confirm this I guess we can close this issue.

papanirual commented 5 years ago

My first attempt did not work, used new firmware and current dev zigbee2mqtt and now everything is unstable... :-/ Will try again with stable zigbee2mqtt tomorrow or the day after tomorrow.

papanirual commented 5 years ago

My problem seems to be that I have a lot of devices in my existing network and that only works stable as long as my CC2530 router is connected. Unfortunately my CC2530 also looses connection after some time and from there on other devices cannot connect anymore. I will try to reduce the network back to a much smaller number of devices and try again. I am hoping for the CC2652R to become stable so that I can make an attempt with it... :-)

papanirual commented 5 years ago

@Koenkk: OK. It seems, that the outdoor sensors keep on working, mostly. Sometimes they are "gone" for a bit, even when they seem to work (red LED blinks on movement). But they always come back soon and work reliably most of the time. The indoor sensor doesn't work, though. I removed it from the database and the configuration and repaired it. The pairing works - but the occupancy just stays in state "occupancy": true (according to state.json).

Attached is the zigbee2mqtt.log. hue_indoor.txt

Looks like it doesn't send anything after the pairing has succeeded?

papanirual commented 5 years ago

So, after a while of watching I can now confirm the hue outdoor sensor is working stably with zigbee2mqtt! Thanks!!

Fabiancrg commented 5 years ago

@papanirual which version of Z2M and which firmware are you using ?

papanirual commented 5 years ago

2019-6-16 11:56:26 AM - info: Starting zigbee2mqtt version 1.4.0 (commit #6b75465) 2019-6-16 11:56:28 AM - info: Coordinator firmware version: '20190425'

Fabiancrg commented 5 years ago

My setup uses a CC2531 with coordinator firmware version: '20190619' and zigbee2mqtt version 1.4.0 (commit #927c4db), it's the master version from two days ago.

@Koenkk I was running Z2M from dev branch for a while and upgraded a few days ago but had to fall back to master version as it was not working anymore for me, Z2M stopped working after a few minutes or hours without any message being logged (even in debug mode). Note also that my Philips Hue motion sensor is still working fine with this firmware (version CC2531_SOURCE_ROUTING_20190619).

papanirual commented 5 years ago

Question: Has anyone been able to find out the control commands to reduce the sensitivity of the sensor? With wind in the bushes and trees near the sensor, it tends to trigger far too often...

Koenkk commented 5 years ago

@papanirual https://github.com/Koenkk/zigbee2mqtt.io/blob/dev/devices/9290019758.md#motion-sensitivity (only in dev branch).

Fabiancrg commented 5 years ago

I tested this and it looks to work pretty well, I an now reduce the sensitivity during the day (to avoid false positive) and increase at night.

stale[bot] commented 5 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.