Paired device RTCGQ11LM disappears.

[jvdpas]

Paired device RTCGQ11LM disappears.

Moment it disappears 2/24/2019, 12:08:27 AM - warn: Message without device! followed by 2/24/2019, 12:08:52 AM - error: Cannot get the Node Descriptor of the Device: 0x00158d00022b942c (Error: Timed out after 10000 ms)

Version info log

2/24/2019, 12:25:02 AM - info: Starting zigbee2mqtt version 1.1.1 (commit #92d88b6) 2/24/2019, 12:25:02 AM - info: Starting zigbee-shepherd 2/24/2019, 12:25:03 AM - info: zigbee-shepherd started 2/24/2019, 12:25:03 AM - info: Coordinator firmware version: '20190217'

failure log

2/23/2019, 9:21:01 PM - warn: permit_join set to true in configuration.yaml. 2/23/2019, 9:21:01 PM - warn: Allowing new devices to join. 2/23/2019, 9:21:01 PM - warn: Set permit_join to false once you joined all devices. 2/24/2019, 12:08:27 AM - warn: Message without device! 2/24/2019, 12:08:52 AM - error: Cannot get the Node Descriptor of the Device: 0x00158d00022b942c (Error: Timed out after 10000 ms) 2/24/2019, 12:10:35 AM - error: Cannot get the Node Descriptor of the Device: 0x00158d00022b942c (Error: Timed out after 10000 ms) 2/24/2019, 12:20:36 AM - error: Cannot get the Node Descriptor of the Device: 0x00158d00022b942c (Error: Timed out af

[Koenkk]

The device somehow remove itself from the network.

• Do you have another zigbee network running? (e.g. Xiaomi hub).
• Did you try replacing the batteries?
• Does this still happen when the device is close to the coordinator?
• What devices do you have in your network?

[jvdpas]

I paired 3 times 3 times same result. See your questions below.(Thanx for the quick response on this sunny sunday)

• Do you have another zigbee network running? (e.g. Xiaomi hub). No
• Did you try replacing the batteries? Yes
• Does this still happen when the device is close to the coordinator? It was already close. Aprox 40 cm.
• What devices do you have in your network? They are in the database.db : Name: ieeeAddr: Model: Type: Router_1 0x00124b0019365ed7 CC2530.ROUTER Router Stopcontact_1 0x000d6ffffec3a945 E1603 Router Lamp_kleur_1 0xd0cf5efffe29766f LED1624G9 Router Schakelaar_1 0x00158d0002c715d5 WXKG01LM EndDevice

[Koenkk]

After +- how long does it disapear?

[jvdpas]

1st pair a few minutes. 2nd pair(with deleting device from database.db) ~2 hours 3rd ~4 hours when starting to think it worked it disappeared again.

The device reported occupancy correctly within the above time frame for 2nd and the 3rd.

Could you provide some info on which condition a device is removed?

removed scrolling........................ database.zip rename to .db

[Koenkk]

Do you have multiple RTCGQ11LM? Does this happen with all of them?

[jvdpas]

I have one. It happens to all of them ;-).

[Koenkk]

When removing the E1603, does this issue still happen (just plug it of the power)?

[jvdpas]

Measured the 2 used CR2450's. The Open Circuit Voltages of the used CR2450. 1st 2.78v 2nd 2.84v When looked at the specs (attached below) i concluded both cells must be empty. Bought 2 new cells measured an OCV of 3.1V Pairing went much smoother sensor is working now. I will report back when it's still working tommorow. CR2450.pdf

[jvdpas]

After one week of correct operation it can be concluded that it was the battery,

ThanX for the support Koen.