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Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨
https://www.zigbee2mqtt.io
GNU General Public License v3.0
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Centralite 4200-C interview fails #14935

Closed TraceWilson closed 1 year ago

TraceWilson commented 1 year ago

What happened?

Centralite 4200C plug interview fails with message Failed to interview '0x5c0272fffecc8295', device has not successfully been paired

Device shows paired to the network. Device displayed in Z2M frontend as

Device type - Router Zigbee Model - Zigbee Manufacturer - Support status - Not supported IEEE Address - 0x5c0272fffecc8295 Network address - 0x1067 Power - Interview completed - False

Found issue and based on that, attemtped changing zigbee channel to 24 & 25, but interview continues to fail.

What did you expect to happen?

Interview to complete successfully

How to reproduce it (minimal and precise)

Reset plug into pairing mode. Interview starts, then fails. Plug flashes multi colord lights indicating it has paired with the coordinator. Attempted with 2 different plugs.

Zigbee2MQTT version

1.28.2 commit: 360a777

Adapter firmware version

20210708

Adapter

ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_88389f3af112ec11976821c7bd930c07-if00-port0

Debug log

log.txt

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days

bchoor commented 1 year ago

It seems that the 4200-C has an updated manufacturer - from "Centralite" to "Centralite Systems". I'm not sure how to make a pull request on this, but hard coding the change in centralite.js seems to work for me now.

How did I figure this out? When querying the device through DevConsole, I found the following: Read result of 'genBasic': {"manufacturerName":"Centralite Systems"}

I know this is closed; but hoping we can have this fixed at the broader level.

bchoor commented 1 year ago

While I'm able to control the device, it's still giving me "interview failed" ... and looking at centralite.js, it's gone back to "Centralite", so not sure my fix worked, maybe it was just a fluke.

dcarpio01 commented 5 months ago

Did you ever figure out what's going on? I can't get any of my 4200-C plugs to pair.

How do I make the change in centralite.js? I can't seem to find that file anywhere.