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Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨
https://www.zigbee2mqtt.io
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Moes BRT-100-TRV (TS0601) stops responding after some time #21300

Closed klu16 closed 3 days ago

klu16 commented 7 months ago

What happened?

Hi Koenkk, All!

Let me describe my issue first. I have 3 smart radiator thermostats from Moes. After a while, one of them or more (randomly) stops responding (not reacting physically to commands set by Z2M). Only re-pairing fixes this issue.

In the log (first two lines) you can see that MQTT messages are received, but nothing happens with the device itself (valve is not opening nor closing):

debug 2024-02-08 08:14:34: Received MQTT message on 'zigbee2mqtt/Moes Smart Thermostat 2/set/current_heating_setpoint' with data '17.0' debug 2024-02-08 08:14:34: Publishing 'set' 'current_heating_setpoint' to 'Moes Smart Thermostat 2'

The second issue that I noticed, it always takes 2 or 3 tries until it is finally paired successfully. My steps:

  1. Enable joining (line 54),
  2. Device is leaving the network, then joins (line 60 & 64),
  3. Does not finish pairing (wheel besides the picture is turning constantly)
  4. I disable joining and enable joining (line 122 & 128),
  5. Initiate pairing on the device again,
  6. Paired successfully (line 168).

Any other Zigbee device that I have does not have this issue (or I did not notice that yet, but I don't think so) ;)

More on my setup: 25 devices, By device type End devices: 24 Router: 1 By power source Battery: 18 Mains (single phase): 7

obraz

What did you expect to happen?

MQTT messages are received, and device is responding.

How to reproduce it (minimal and precise)

Cannot reproduce, happens randomly.

Zigbee2MQTT version

1.35.1

Adapter firmware version

7.3.1.0 build 176

Adapter

Sonoff Zigbee Dongle-E (EZSP v12)

Setup

Add-on on HAOS, HA running on QNAP Virtualization Station

Debug log

https://pastebin.com/PPGKaTbf

klu16 commented 7 months ago

Updated to 1.35.3 and now Z2M is restarting constantly. Reverted to 1.33.2, as it has some new devices supported that I own and it seems the most stable, up to 1.35.1.

github-actions[bot] commented 1 month ago

This issue is stale because it has been open 180 days with no activity. Remove stale label or comment or this will be closed in 30 days