Sonoff Dongle-P with router firmware goes offline

szaman-89 commented 5 months ago

What happened?

Just bought two Sonoff Dongle-P adapters and flashed both with router firmware but they can't stay online in Z2M even for 24 hours. My coordinator is also Sonoff Dongle-P with latest firmware. I've read that in some cases shortening reporting interval can help but it doesn't work for me. I did 4 days test for both adapters and last two days on shortened reporting interval and it looks like both of them goes offline in the same time. Reflashed sticks after each repairing need. I can't find any additional information about such problem with this adapter. Noticed that routers can't be paired again without power replug or reset dongle.

Zrzut ekranu 2024-04-10 175050

What did you expect to happen?

Just to stay online and keep connection with coordinator.

How to reproduce it (minimal and precise)

Just pair a Sonoff Dongle-P with router firmware and wait less than 24 hours.

Zigbee2MQTT version

1.36.1

Adapter firmware version

20221226

Adapter

Sonoff Dongle-P

Setup

Add-on on Home Assistant on Docker container

Debug log

No response

harvindhillon commented 5 months ago

I can confirm same issue

majkers commented 5 months ago

@szaman-89 OFF_TOPIC to test my dongle, can You tell me how to display "W sieci/Poza siecią" column?

szaman-89 commented 5 months ago

You can find it here: https://www.zigbee2mqtt.io/guide/configuration/device-availability.html

supaeasy commented 5 months ago

I have a Sonoff Dongle-E with router firmware that went offline and crashed half of my network last weekend. It is in use since about two years and never had any problems. I re-paired it on tuesday and it is working fine ever since.

I had recently reduced the reporting interval for all my lamps to 1-3 seconds and thought maybe that was too much for it. I have now changed that to 1-30s and so far nothing bad happened. But if other people have similar problems there might be more to that.

@szaman-89 "Noticed that routers can't be paired again without power replug or reset dongle." That is wrong. You can just press the boot button for >5s and it will re-pair.

harvindhillon commented 5 months ago

Never had issues with Sonoff Dongle-E router

It's always the Sonoff Dongle-P that go down then refuse to re-add for some reason

Pferdebockwurst commented 5 months ago

I have the same issue, but it never occured before the last update.

harvindhillon commented 4 months ago

Very frustrating, two of the routers again went offline and now refusing to repair as always failing interview. Its a 20mins to 1h process of restarts, reflash, repairing to get them to work. Wondering if it is a bad router firmware or bad stick?

Pferdebockwurst commented 4 months ago

Very frustrating, two of the routers again went offline and now refusing to repair as always failing interview. Its a 20mins to 1h process of restarts, reflash, repairing to get them to work. Wondering if it is a bad router firmware or bad stick?

I can confirm. Very annoying.

harvindhillon commented 4 months ago

Yea I have 4 of these in my network, and 3 went down one after another yesterday night and I spent all morning trying to recover my network as you can imagine most devices were routed through these dedicated routers.

At one point I thought I'd have to repair everything but alas 7hours later it is looking like I have managed to bring everything back. Time will tell how long this lasts.

I cant find any errors in logs, just starts timing out. I have my availability set at 20mins, I dont really want to bring it any lower than this as I have around 145 devices in my network,

Otherwise network is rock solid

szaman-89 commented 4 months ago

I have a Sonoff Dongle-E with router firmware that went offline and crashed half of my network last weekend. It is in use since about two years and never had any problems. I re-paired it on tuesday and it is working fine ever since.

I had recently reduced the reporting interval for all my lamps to 1-3 seconds and thought maybe that was too much for it. I have now changed that to 1-30s and so far nothing bad happened. But if other people have similar problems there might be more to that.

@szaman-89 "Noticed that routers can't be paired again without power replug or reset dongle." That is wrong. You can just press the boot button for >5s and it will re-pair.

Issue is about P version, not E and can't be paired again without repluging to power source.

After few weeks of observation I had a time when routers stays online for about a couple days and after server reboot situation came back to it's normal - not working longer than 24 hours. Yesterday I repluged one dongle and now it's 14 hours offline... Very frustrating...

harvindhillon commented 3 months ago

I have a couple of SMLight 06 dongles that do not work via LAN but work fine with USB so I decided to switch them into routers.

Same exact problem, they drop offline after a couple of hours, so it seems to be linked to the chip itself rather than Sonoffs as these are using the same chipset.

Pferdebockwurst commented 1 month ago

I'm still having this problem. Did someone find a solution?

supaeasy commented 1 month ago

Maybe check if WiFi channels are interferring: https://www.metageek.com/training/resources/zigbee-wifi-coexistence/

harvindhillon commented 1 month ago

I havent had any issues for 2 months now. I have OTA turned off and availability at 35mins for routers

szaman-89 commented 1 month ago

In my case I put coordinator at extension cable and changed wifi channels on my routers and for couple months problem goes away.

harvindhillon commented 1 month ago

Weirdly the problem is back for me :( Not sure what happened.

I was away for 7 weeks and the routers stayed online but now I've been back for 3 weeks, 2 routers have gone offline and back to the pain of repairing. Which also takes forever cause interview always fails, it never pairs the first time. I wonder if it is just cause of the traffic in the system? I have a fairly large network

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