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Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨
https://www.zigbee2mqtt.io
GNU General Public License v3.0
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Failed to configure Third Reality, Inc 3RSP02028BZ #22408

Closed haforme closed 1 week ago

haforme commented 2 weeks ago

What happened?

Third Reality, Inc device 3RTHS24BZ shows as failed to configure in logs.

What did you expect to happen?

To configure correctly without errors.

How to reproduce it (minimal and precise)

Installed 1.37.0-1 and saw error messages in log. Restart of Z2M also produces same results. Rolling back to 1.36.1-1 resolves problem.

Zigbee2MQTT version

1.37.0-1

Adapter firmware version

0x26580700

Adapter

ConBee2

Setup

Home Assistant VERSION 2024.4.4 Add-on running on Raspberry 4B

Debug log

[2024-05-02 12:16:28] info: z2m: Configuring 'Cellar Temp-Humidity Display' [2024-05-02 12:17:29] error: z2m: Failed to configure 'Cellar Temp-Humidity Display', attempt 3 (Error: Bind 0x282c02bfffe3a4bb/1 genPowerCfg from '0x00212effff065ea4/1' failed (waiting for response TIMEOUT) at DeconzAdapter.bind (/app/node_modules/zigbee-herdsman/src/adapter/deconz/adapter/deconzAdapter.ts:774:19) at Endpoint.bind (/app/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:464:13) at setupAttributes (/app/node_modules/zigbee-herdsman-converters/src/lib/modernExtend.ts:75:13) at configure (/app/node_modules/zigbee-herdsman-converters/src/lib/modernExtend.ts:112:17) at Object.configure (/app/node_modules/zigbee-herdsman-converters/src/index.ts:160:21) at Configure.configure (/app/lib/extension/configure.ts:121:13) at EventEmitter.wrappedCallback (/app/lib/eventBus.ts:174:17))

Nerivec commented 2 weeks ago

Assuming battery-powered, so device is likely sleeping. Try pushing a button on the device when configuring (at regular intervals of 2-3 seconds if necessary) to keep it awake until it's done.

WayneManion commented 1 week ago

The model referenced is a power-monitoring smart plug. They are mains-powered.

I have 13 of these devices in my Zigbee network. They are typically very reliable and report changes in power usage quickly. Since the 1.37 update five of my 3RSP02028BZ smart plugs have been very unreliable. The other eight seem fine.

Some of the working eight are the furthest away from the coordinator.

The five that don't work properly are all pretty close to the coordinator. The commonality between the ones that aren't working right is that none of them are connected directly to the coordinator (a Conbee II) in the Zigbee map.

Nerivec commented 1 week ago

Oh, I was reading the logs, they are for a Cellar Temp-Humidity Display so I assumed it was battery-powered.

haforme commented 1 week ago

My bad the model is really a Third Reality 3RTHS24BZ which is a battery operated end device.

haforme commented 1 week ago

With the reformatting of the Z2M logs it became more evident that the Third Reality 3RTHS24BZ devices were failing to configure. I looked at the previous Z2M logs and the errors were there also. I will try reconfigure them by keeping them awake.