Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨
https://www.zigbee2mqtt.io
GNU General Public License v3.0
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Sylvania 73739 Interview failed #2618

Closed backcountrymountains closed 4 years ago

backcountrymountains commented 4 years ago

I've got some Osram Sylvania Lightyify RGBW BR30 bulbs but I can't pair them. They should be supported as Sylvania 73739. It gets put in the database as only a router after the following interview failure:

Log:

debug 2019-12-26 22:10:23: Device '0x7cb03eaa00a5c039' announced itself
error 2019-12-26 22:10:42: Failed to interview '0x7cb03eaa00a5c039', device has not successfully been paired
info  2019-12-26 22:10:42: MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"type":"pairing","message":"interview_failed","meta":{"friendly_name":"0x7cb03eaa00a5c039"}}'
debug 2019-12-26 22:10:45: Saving state to file /share/zigbee2mqtt/state.json

Database:

{"id":8,"type":"Router","ieeeAddr":"0x7cb03eaa00a5c039","nwkAddr":62903,"manufId":48042,"epList":[3],"endpoints":{"3":{"profId":260,"epId":3,"devId":258,"inClusterList":[0,3,4,5,6,8,768,64527],"outClusterList":[25],"clusters":{"genBasic":{"attributes":{"modelId":"LIGHTIFY BR RGBW","manufacturerName":"OSRAM","powerSource":1}}},"binds":[]}},"interviewCompleted":false,"meta":{},"lastSeen":1577423422998}

But then, a minute later, the light sends it's config info:

debug 2019-12-26 22:12:46: Received Zigbee message from '0x7cb03eaa00a5c039', type 'readResponse', cluster 'genBasic', data '{"modelId":"LIGHTIFY BR RGBW","manufacturerName":"OSRAM","powerSource":1}' from endpoint 3 with groupID 0

After that happens, I can use the light.

The problem is that the correct information isn't stored in the database and the light won't work after a restart of zigbee2mqtt.

Is the interview failure a timeout thing that I can change? Is there a way to force it into the database? How do I make it work? What am I doing wrong?

Thanks.

Debug Info

zigbee2mqtt version: Starting zigbee2mqtt version 1.8.0-dev (commit #2451d536f2c9e446d396df55c9493f256ab9352e) CC253X firmware version: 1.2

stampeder commented 4 years ago

I have two 74731's bought together in a starter kit. One pairs without issue when factory reset, the other is a brick. Won't pair no matter what I do. Comments?

backcountrymountains commented 4 years ago

Not sure @stampeder I've updated my z2m to 1.11.0. I just tried pairing again yesterday and it worked perfectly. Maybe there has been an update that fixed whatever bug I had? Anyway, closing because this is no longer a problem for me.