Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨

https://www.zigbee2mqtt.io

GNU General Public License v3.0

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Unable to join LEDVANCE SMART+ Ceiling 33 Tunable White #4342

Closed kezmdor closed 4 years ago

kezmdor commented 4 years ago

Bug Report

What happened

Trying to join LEDVANCE SMART+ Ceiling 33 Tunable White to latest version of zigbee2mqtt several times, Everytime it quit with the error "interview failed".

What did you expect to happen

Successful join of the device.

How to reproduce it (minimal and precise)

Reset the device, which starts the join process again.

Debug Info

Zigbee2MQTT version: 1.14.4 Adapter hardware: CC1352P-2 Adapter firmware version: 20191106

Logs

https://pastebin.com/PApPfrcF

Koenkk commented 4 years ago

Make sure to check: https://www.zigbee2mqtt.io/information/FAQ.html#interview-fails

kezmdor commented 4 years ago

I have to apologize. I tried nearly everything but not putting the device closer to the coordinator. :-( Sorry for the inconvenience. Near to the coordinatior it successfully joined within seconds in the first try.