Error: Interview failed because can not get node descriptor, konke motion sensor

[rcpoison]

Receiving 'Error: Interview failed because can not get node descriptor'

2020-11-04T12:07:43.883Z zigbee-herdsman:adapter:zStack:znp:AREQ <-- ZDO - tcDeviceInd - {"nwkaddr":49875,"extaddr":"0x14b457fffe46a85d","parentaddr":0}
2020-11-04T12:07:43.883Z zigbee-herdsman:controller:log Device '0x14b457fffe46a85d' joined
2020-11-04T12:07:43.883Z zigbee-herdsman:controller:log Device '0x14b457fffe46a85d' accepted by handler
2020-11-04T12:07:43.883Z zigbee-herdsman:controller:log New device '0x14b457fffe46a85d' joined
2020-11-04T12:07:43.883Z zigbee-herdsman:controller:log Creating device '0x14b457fffe46a85d'
2020-11-04T12:07:43.886Z zigbee-herdsman:controller:log Interview '0x14b457fffe46a85d' start
2020-11-04T12:07:43.886Z zigbee-herdsman:controller:device:log Interview - start device '0x14b457fffe46a85d'
2020-11-04T12:08:06.917Z zigbee-herdsman:controller:device:log Interview - node descriptor request failed for '0x14b457fffe46a85d', attempt 1
2020-11-04T12:08:29.948Z zigbee-herdsman:controller:device:log Interview - node descriptor request failed for '0x14b457fffe46a85d', attempt 2
2020-11-04T12:08:52.978Z zigbee-herdsman:controller:device:log Interview - node descriptor request failed for '0x14b457fffe46a85d', attempt 3
2020-11-04T12:09:16.009Z zigbee-herdsman:controller:device:log Interview - node descriptor request failed for '0x14b457fffe46a85d', attempt 4
2020-11-04T12:09:39.041Z zigbee-herdsman:controller:device:log Interview - node descriptor request failed for '0x14b457fffe46a85d', attempt 5
2020-11-04T12:10:02.073Z zigbee-herdsman:controller:device:log Interview - node descriptor request failed for '0x14b457fffe46a85d', attempt 6
2020-11-04T12:10:02.074Z zigbee-herdsman:controller:device:log Interview - failed for device '0x14b457fffe46a85d' with error 'Error: Interview failed because can not get node descriptor ('0x14b457fffe46a85d')
2020-11-04T12:10:02.075Z zigbee-herdsman:controller:error Interview failed for '0x14b457fffe46a85d with error 'Error: Interview failed because can not get node descriptor ('0x14b457fffe46a85d')'

System:

• Linux/x86_64
• CC2531

Zigbee2MQTT versions tested:

• 1.16.0
• 1.15.0
• 1.14.2
• 1.14.4 (commit #0cd46078)

Sensors: 2x Konke motion sensor, new (0x14b457fffe46a84f, 0x14b457fffe46a85d)

Steps tried according to https://www.zigbee2mqtt.io/information/FAQ.html#interview-fails

• reboot :P
• directly next to stick
• directly plugged in without extension cable
• replaced a battery on one of the sensors
• tried resetting+re-pairing quite a few times
• reflashing the stick, multiple times
• taking offline every single other zigbee device (unplug/remove battery)

Log of pairing attempts of both devices: log-konke.txt

EDIT: Just found my second CC2531 and tried with it, same result.

Originally posted by @rcpoison in https://github.com/Koenkk/zigbee2mqtt/issues/4366#issuecomment-698012476

[rcpoison]

Here's the log captured with 1.16.0: log-konke-1.16.0.txt

Also have an existing konke motion sensor paired, no idea if this is a new revision.

I did notice it complaining about nodejs-15.0.1, I tried downgrading to nodejs-14.9.0 but that didn't make a difference.

[Koenkk]

What Zigbee channel are you running on?

[rcpoison]

channel: 15

[Koenkk]

Since you have a spare CC2531, can you sniff the traffic when pairing? https://www.zigbee2mqtt.io/how_tos/how_to_sniff_zigbee_traffic.html

[rcpoison]

will try :)

[github-actions[bot]]

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[sieukrem]

will try :) @rcpoison I have similar issue with ikea led power supply. Did you find a solution?

[pfrancks]

I seem to have a similar problem as decribed here: https://github.com/Koenkk/zigbee2mqtt/discussions/15966