Device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7'

[r52alex]

Hi,

I have this log in mqtt add-on. Could you support my device? Thank you.

Device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7'

Zigbee2MQTT:warn 2021-05-09 13:39:43: Device '0x847127fffe8d9764' left the network Zigbee2MQTT:warn 2021-05-09 13:39:48: Device '0x847127fffe8d9764' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html Zigbee2MQTT:warn 2021-05-09 13:44:58: Device '0x847127fffe8d9764' left the network Zigbee2MQTT:warn 2021-05-09 13:44:59: Device '0x847127fffe8d9764' left the network Zigbee2MQTT:warn 2021-05-09 13:45:36: Device '0x847127fffe8d9764' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

Bought this device here https://aliexpress.ru/item/1005002344798281.html

[tranrn]

Same problem, bought 2 items, same link warning Device '0x847127fffe8d9783' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported

[shvirik]

Dear,

I bought 3, and two works properly and the third one gave me the same error :( Different seller, but the same item (apparently).

Regards,

[shvirik]

one additional info. 2/3 devices that work properly are recognized by zigbee2mqtt as TS0121_plug. Edit: The boxes had the same device label code: A5C-16B7-08.

[razmoket89]

Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

[shvirik]

Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

@razmoket89 do you have an operative TS0121_plug?. Because, I have two working, but they dont expose the energy sum of consumed energy:

Do you have this issue too?

[r52alex]

I have one TS0121_plug.it work fine. Exposes Kwh

[razmoket89]

Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

@razmoket89 do you have an operative TS0121_plug?. Because, I have two working, but they dont expose the energy sum of consumed energy:

Do you have this issue too?

I dont own any TS0121_plug, sorry.

[shvirik]

I have one TS0121_plug.it work fine. Exposes Kwh Uploading Screenshot_2021-05-15-13-04-28-562_io.homeassistant.companion.android.jpg…

Thanks. I don't know why mine ones dont give me the sum values.

[shvirik]

Indeed @shvirik , I bought from the same seller and am having the same problem. The item is recognised as TS011F, but was sold as TS0121 which is working with z2m.

@razmoket89 do you have an operative TS0121_plug?. Because, I have two working, but they dont expose the energy sum of consumed energy: Do you have this issue too?

I dont own any TS0121_plug, sorry.

Thanks

[Koenkk]

Added now.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/how_tos/how-to-switch-to-dev-branch.html)

[r52alex]

Thank you very much!

[Koenkk]

Does somebody have the TuYa gateway? If yes please help with this issue: https://github.com/Koenkk/zigbee-herdsman-converters/pull/2587#issuecomment-842416346 . Otherwise energy measurements with this plug will not work.

[ghost]

Just tried and got unsupported message on dev branch (1.18.3-dev):

~~Device '0x847127fffe8d9689' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_cphmq0q7' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html ~~

Shouldn't there be no issue when the model and manufacturer name are the same or am I misunderstanding?

Edit: Nevermind, I updated to latest and it works

[pszafer]

hi, I got new plugs and unsupported as well:

2021-05-26 13:15:05: Device '0x847127fffe8d8686' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_ew3ldmgx' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

should I create PR against - https://github.com/Koenkk/zigbee-herdsman-converters/blob/ba9e37c01e493df1d51e960df7aa26b39faa316e/devices/tuya.js#L649-L670 or just wait?

[Koenkk]

@pszafer is it this plug https://zigbee.blakadder.com/Tuya_TS011F.html ?

[pszafer]

manufacter name is different but looks very similar. https://a.aliexpress.com/_uzbEDB

[Koenkk]

@pszafer added, Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/how_tos/how-to-switch-to-dev-branch.html)

[pszafer]

Thanks!

[kotyla]

Hello,

I've got another TS011F plug not supported. I've tried to use instruction how to support new devices but I failed (seems too complicated for me). I've also tried dev branch.

Is it possible to add it ? Thank you.

Device '0x60a423fffeff96db' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_jvzvulen' is NOT supported, please follow https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

[david08154711]

I have a problem too Warning device '0x84fd27fffece9981' with Zigbee model 'TS011F' and manufacturer name '_TZ3000_mraovvmm' is NOT supported

Blitzwolf BW-SHP15

I've already switched to dev branch.

(description: 'Smart plug (with power monitoring)')

the manufacturerName '_TZ3000_mraovvmm' is not contained in the tuya.js

[Koenkk]

@david08154711 added.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/how_tos/how-to-switch-to-dev-branch.html)

[miit86]

David,

Did you manage to get your "After Power Outage" option set-up?

[Volcano0]

Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_w0qqde0g

[KMDobrev]

Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_w0qqde0g

I also have one of these devices and Energy measurements are not displayed.

[fhempy]

I also got an unsupported device TS0011F _TZ3000_nfnmi125

Can you please add this one? Thx!

[KMDobrev]

Hallo,

_TZ3000_mraovvmm

This doesn't work either.

[wkryzel]

Hallo,

_TZ3000_x2ddiwsv

Can you please add this one?

[n8schicht17]

Hi, could you please also support this one?

Model: TS011F Manufacturer: _TZ3000_cphmq0q7

It's not reporting power, current, voltage, energy

Thanks a lot!

[Koenkk]

@n8schicht17 that issue has just been fixed in the dev branch.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html)

[KMDobrev]

@n8schicht17 that issue has just been fixed in the dev branch.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html)

Thank you🙏

[yukeiw]

Hi there,

Do you think you could add the one below as well?

Model: TS011F Manufacturer:_TZ3000_cymsnfvf

power, current, voltage, energy are missing.

Much appreciated!

[simie7]

I also got an unsupported device TS0011F _TZ3000_nfnmi125

Can you please add this one? Thx!

@dominikkarall you can get it working reading this issue.

The problem left is energy monitoring, it's not yet supported, as uses new undeclared cluster for this.

[KMDobrev]

In my case, these two models still do not show energy measurement in the Edge version.

_TZ3000_ew3ldmgx

_TZ3000_mraovvmm

[Koenkk]

@KMDobrev can you post the data/database.db entry of your devices?

[KMDobrev]

{"id":26,"type":"Router","ieeeAddr":"0x540f57fffeddebbc","nwkAddr":5067,"manufId":4098,"manufName":"_TZ3000_ew3ldmgx","powerSource":"Mains (single phase)","modelId":"TS011F","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":266,"inClusterList":[0,3,4,5,6,1794,2820,57344,57345],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"modelId":"TS011F","manufacturerName":"_TZ3000_ew3ldmgx","powerSource":1,"zclVersion":3,"appVersion":69,"stackVersion":0,"hwVersion":1,"dateCode":""}},"haElectricalMeasurement":{"attributes":{"acCurrentDivisor":1000,"acCurrentMultiplier":1}},"seMetering":{"attributes":{"divisor":100,"multiplier":1}}},"binds":[{"cluster":6,"type":"endpoint","deviceIeeeAddress":"0x00124b00238db4ae","endpointID":1},{"cluster":2820,"type":"endpoint","deviceIeeeAddress":"0x00124b00238db4ae","endpointID":1},{"cluster":1794,"type":"endpoint","deviceIeeeAddress":"0x00124b00238db4ae","endpointID":1}],"configuredReportings":[{"cluster":2820,"attrId":1285,"minRepIntval":5,"maxRepIntval":3600,"repChange":5},{"cluster":2820,"attrId":1288,"minRepIntval":5,"maxRepIntval":3600,"repChange":50},{"cluster":2820,"attrId":1291,"minRepIntval":5,"maxRepIntval":3600,"repChange":10},{"cluster":1794,"attrId":0,"minRepIntval":5,"maxRepIntval":3600,"repChange":[1,1]}],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":69,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{"configured":680236614},"lastSeen":1639678653689,"useImplicitCheckin":true}

@Koenkk

[Koenkk]

@KMDobrev what model is displayed in the z2m frontend, TS011F_plug_3 or TS011F_plug_1?

[KMDobrev]

@KMDobrev what model is displayed in the z2m frontend, TS011F_plug_3 or TS011F_plug_1?

This is the other

{"id":40,"type":"Router","ieeeAddr":"0x84fd27fffece7f84","nwkAddr":15042,"manufId":4098,"manufName":"_TZ3000_mraovvmm","powerSource":"Mains (single phase)","modelId":"TS011F","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":266,"inClusterList":[0,3,4,5,6,1794,2820,57344,57345],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"modelId":"TS011F","manufacturerName":"_TZ3000_mraovvmm","powerSource":1,"zclVersion":3,"appVersion":69,"stackVersion":0,"hwVersion":1,"dateCode":""}},"haElectricalMeasurement":{"attributes":{"acCurrentDivisor":1000,"acCurrentMultiplier":1}},"seMetering":{"attributes":{"divisor":100,"multiplier":1}}},"binds":[{"cluster":6,"type":"endpoint","deviceIeeeAddress":"0x00124b00238db4ae","endpointID":1},{"cluster":2820,"type":"endpoint","deviceIeeeAddress":"0x00124b00238db4ae","endpointID":1},{"cluster":1794,"type":"endpoint","deviceIeeeAddress":"0x00124b00238db4ae","endpointID":1}],"configuredReportings":[{"cluster":2820,"attrId":1285,"minRepIntval":5,"maxRepIntval":3600,"repChange":5},{"cluster":2820,"attrId":1288,"minRepIntval":5,"maxRepIntval":3600,"repChange":50},{"cluster":2820,"attrId":1291,"minRepIntval":5,"maxRepIntval":3600,"repChange":10},{"cluster":1794,"attrId":0,"minRepIntval":5,"maxRepIntval":3600,"repChange":[1,1]}],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":69,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{"configured":680236614},"lastSeen":1639679399977,"useImplicitCheckin":true}

[KMDobrev]

TS011F_plug_1?

Both the same

TS011F_plug_1

[Koenkk]

@KMDobrev then you are not on the latest edge, uninstall and reinstall to upgrade.

[KMDobrev]

@KMDobrev then you are not on the latest edge, uninstall and reinstall to upgrade.

Sorry

In the Edge it say TS011F_plug_3 In the Normal stable version it say TS011F_plug_1

[ferropolis]

Hey @Koenkk any information or timetable when will it be available in vanilla mode (normal Zigbee2MQTT without Edge)? Thanks

[Koenkk]

@ferropolis release is on every 1st of the month (so 1 January next release)

[KMDobrev]

@ferropolis release is on every 1st of the month (so 1 January next release)

I uninstalled and reinstalled Edge but the problem persists.

In the Edge it say TS011F_plug_3 In the Normal stable version it say TS011F_plug_1

[frederikbove]

I'm trying to add the same device: Received message from unsupported device with Zigbee model 'TS011F' and manufacturer name '_TZ3000_v1pdxuqq'

[mkotek]

In my case, just got 4 of SHP15 marked as _TZ3000_u5u4cakc identified as TS011F_plug_3 Happy to inform, they work on Edge, but not on Stable yet.

[Koenkk]

@frederikbove added https://github.com/Koenkk/zigbee2mqtt/issues/7405 (https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html)

@mkotek will work in stable with the next release (1 January)

[mortelil]

Hello! I have a XH-002P plug, identified as TS011F_plug_1 - _TZ3000_v1pdxuqq in the latest edge version. Power, voltage, current and energy is marked as 'Null' in the z2m interface, power switch works. Hope for support for this. This is the info from database.db:

{"id":38,"type":"Router","ieeeAddr":"0xa4c138aeff547348","nwkAddr":7829,"manufId":4417,"manufName":"_TZ3000_v1pdxuqq","powerSource":"Mains (single phase)","modelId":"TS011F","epList":[1,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":266,"inClusterList":[3,4,5,6,57344,57345,0],"outClusterList":[25,10],"clusters":{"genBasic":{"attributes":{"modelId":"TS011F","manufacturerName":"_TZ3000_v1pdxuqq","powerSource":1,"zclVersion":3,"appVersion":67,"stackVersion":0,"hwVersion":1,"dateCode":""}},"genOnOff":{"attributes":{"20480":1,"32768":0,"onOff":1,"onTime":0,"offWaitTime":0,"tuyaBacklightMode":1,"moesStartUpOnOff":2}},"manuSpecificTuya_3":{"attributes":{"53264":2,"switchType":0}}},"binds":[{"cluster":6,"type":"endpoint","deviceIeeeAddress":"0x00212effff079473","endpointID":1}],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":67,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{},"lastSeen":1640547141776,"useImplicitCheckin":true}

[tansuka]

ignore my comment please, just saw this commit https://github.com/Koenkk/zigbee-herdsman-converters/commit/7f9f5208704f12edd10b4ad8275cb6487d60f54d#diff-7ae23d3c13c2d7f7e37106590684c791aba8093f8be813b7c74a4f1484017c3b So it should be supported with the new version. thanks

-Any luck for same device but with the manufacturer _TZ3000_typdpbpg Thank you very much-

[mortelil]

I updated my Zigbee2MQTT edge today, and the _TZ3000_v1pdxuqq still wont work. Is this supposed to be available in the next stable release? I get the following errors in my log when I plug it in:

Failed to configure '0xa4c138aeff547348', attempt 2 (Error: Bind 0xa4c138aeff547348/1 haElectricalMeasurement from '0x00212effff079473/1' failed (Error: status: 130) at DeconzAdapter.bind (/app/node_modules/zigbee-herdsman/src/adapter/deconz/adapter/deconzAdapter.ts:753:19) at Endpoint.bind (/app/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:517:13) at Object.bind (/app/node_modules/zigbee-herdsman-converters/lib/reporting.js:33:9) at Object.configure (/app/node_modules/zigbee-herdsman-converters/devices/tuya.js:1084:13) at Configure.configure (/app/lib/extension/configure.ts:115:13))

Failed to ping '0xa4c138aeff547348' (attempt 1/1, Read 0xa4c138aeff547348/1 genBasic(["zclVersion"], {"timeout":10000,"disableResponse":false,"disableRecovery":true,"disableDefaultResponse":true,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (no response received))

[WouterJN]

After the latest update my plug (_TZ3000_u5u4cakc) works fine, thnx!