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Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨
https://www.zigbee2mqtt.io
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Hue Dimmer Switch drains battery badly #7509

Closed Wolk9 closed 3 years ago

Wolk9 commented 3 years ago

What happened

Changed batteries in two Hue Dimmer Switches only 5 days ago after they were empty pretty fast for the first time. The batteries drained to less than 3% (blinking in the overview). I was out of home for 4 days. So no extensive usage of the dimmer switches. This happend after I detached the Dimmer Switches from the Hue Bridge and added them to my Zigbee2MQTT on Hassio.

What did you expect to happen

I expected to have the same everlasting battery performance of the Hue Dimmer Switches as they are worked connected to the original Hue Bridge.

How to reproduce it (minimal and precise)

I use brand new (not expired) Duracel 2450 battery cells, and this is now the second pair of batteries that are drained extensively.

Debug info

Zigbee2MQTT version: 1.18.3-1 Adapter hardware: CC2652RB stick (Sleah) Adapter firmware version: latest

Wolk9 commented 3 years ago

Anyone else with this problem?

MattWestb commented 3 years ago

My HUE Dimmer Switch is on the original battery for 3 years and was in deCONZ and now ZHA. Sonoff ZBB with tasmota is having battery braining problems also with the HUE switch but i think its coming from bad hardware (the SM-011 Zigbee module) in the ZBB.

My Philips HUE end devices is normally jumping around and shushing very bad parents but they is not draining batteries so fast but i have pity much routers they can using.

github-actions[bot] commented 3 years ago

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days

markmghali commented 3 years ago

Yes I am also having this issue! I just connected my HUE dimmer yesterday and was at 78% and now is at 44% in less than 24 hours. This was not the case with deconz or the original Hue Hub.

Using Conbee II

Any fix for this?

MattWestb commented 3 years ago

I think DE is trying making some changes in the Cor/RaspBee firmware but its not released yet that can helping keeping stable contact with direct connected sleeping end device (default response and Aps Ack in the firmware and not in the host system that is to slow for doing it good).

Edit: deCONZ Enable APS ACK s for ZCL Default Response #5173

markmghali commented 3 years ago

Ah Ok! So this would be a firmware update on the conbee II? Thank you for the helpful info

I think DE is trying making some changes in the Cor/RaspBee firmware but its not released yet that can helping keeping stable contact with direct connected sleeping end device (default response and Aps Ack in the firmware and not in the host system that is to slow for doing it good).

Edit: deCONZ Enable APS ACK s for ZCL Default Response #5173

JRJSmith commented 2 years ago

I've just seen the battery level for my testing Hue Dimmer switch drop from 65% to 1.2% in less than 24 hours.

Has anyone actually seen the resolution to this issue, please? If so, please advise how to resolve the issue.

Many thanks Joe.

jan-gerard commented 1 year ago

I seem to have the same problem. However, my dimmer switch is connected to the Hue hub. It suddenly started to drain a couple of weeks ago, and I have replaced the battery now 3 times. Before, it ran almost 2 years on a battery. I modified my switch a bit (2 years ago, so this was not related to the problem) but taking the PCB from the enclosure, cutting the PCB below the circuitry and soldering a single coin cell holder to it. Then it fitted into a wall switch socket (with 4 pulse switches) so it nicely integrated into the rest of the wall switches. Works excellent for 3 other dimmer switches, which still run on the 1st battery. Only this one suddenly went crazy and depleted. I suspect that it's caused by too regular communication. However, I didn't change anything on my Hue config. And in principle, it shouldn't interfere with my other Zigbee network with all kinds of sensors and generic Zigbee dimmers. But maybe one of them switched channel by itself and now they do interfere?

Krabmania commented 1 year ago

@jan-gerard I have the same problem. Did you find any solution?

popy2k14 commented 11 months ago

Exact same issue on one of 24x RWL021 hue dimmer switches. At first i also thought the batterys are bad. But it's the same on this particular switch with any battery.

Would be nice if there is an solution/workaround.

ppmg77 commented 11 months ago

Same here. I have the older version of the Hue Dimmer Switch. Replaced the battery now 3x and again after the last time, 3 day ago, the battery is 0%. I hope there will be a solution for this. :/

ikonia commented 11 months ago

Also having this problem, original battery expired after multiple years, multiple battery replacements, different brands are lasting 1-2 days before hitting %1 battery warning

popy2k14 commented 11 months ago

I have now replaced the Noname batteries with Duracell ones 4 days ago and reseted the switch by pressing the setup button 10s and re-paired it near the coordinator.

Until now 100%, fingers crossed...

popy2k14 commented 11 months ago

7 days now and still @ 100%... will keep you updated...

Wolk9 commented 11 months ago

I have now replaced the Noname batteries with Duracell ones 4 days ago and reseted the switch by pressing the setup button 10s and re-paired it near the coordinator.

Until now 100%, fingers crossed...

7 days now and still @ 100%... will kepp you updated...

That sounds hopefull. I've drained (again) sinds my OP my 12th set of expensive Duracell 2450's. (i've 2 Hue dimmer switches).

popy2k14 commented 11 months ago

10 days now and still @ 100%...

My assumption is, that re-pairing it near the coordinator has done the trick!?

Will keep you updated...

popy2k14 commented 11 months ago

2 weeks and still @ 100% So re-pairing it near the coordinator or the duracell did the trick.

ikonia commented 11 months ago

I don't believe that re-pairing near the bridge is a solution, I've tried this twice now after your post, once with a Duracell battery and once with a Panasonic battery, on both occasions reset the switch, repaired and renamed/programmed with the button presses, put it back in the room it controls and 36 hours later battery is dead or close to dead

popy2k14 commented 11 months ago

Sorry that this doesn't work for you. In my case, one of the two (re-pairing it near the coordinator or the duracell), did the trick. Before that i have changed the battery multiple times in a few weeks, but with noname batterys.

popy2k14 commented 11 months ago

@Koenkk anything we can do to help identify the issue

popy2k14 commented 10 months ago

Last update: 4 weeks and still 100%!

Koenkk commented 10 months ago

This issue is probably caused by the parent of the remote, what was the parent of the remote when battery drain occurred?

popy2k14 commented 10 months ago

Sadly i did not looked at the parent (map) when the issue happened and now it's gone.

@ikonia @Wolk9 @ppmg77 @Krabmania and all others where the issue is still there: Can you please tell us which device is the parent in your mesh?

PS.: in my case i have 99% hue devices

MattWestb commented 10 months ago

First gen HUE sensors is also jumping around and using bad routers as parent in HUE systems but they is not complaining of it so old hard and software that is not working OK in all situations (still not Zigbee 3).

Krabmania commented 10 months ago

Had same problem for more than six months. Tried everything, until I saw this post. I was inches from buying new contacts/bottoms.

The solution is 100% the batteries. I’ve have tried many different batteries, but there were all some cheap batteries from IKEA and others.

Now I’m using ENERGIZER ULTIMATE LITHIUM CR2 (2032) (they are modified into LK) 100% battery for a week now. Before, with the other batteries, the battery level bounced up and down all the time, and the contact didn’t always work. Now they are back to normal!🥳

popy2k14 commented 10 months ago

Also like me. Before I bought various Chinese brands and also well known brands from Big A (Varta, Duracell,...). All drained and jumped like hell. Since I bought 20x 2450 Duracell from local store, yes they are more expensive, my issue is solved. As stated above, I also have re-paired them, but I don't know if this or just the batteries solved the issue.

So my conclusion: Maybe batteries from Big A are not good quality ones (also the Branded ones are maybe not originals).

Chillzwinter commented 7 months ago

My hue dimmer switch battery only seems to last 3 months. I've changed 2 now. I measured the current pulled when the button is pressed which is less than 1 microamp. Maybe it chatters to the phillips hue hub too frequently (and draws more current while chatting - which I haven't measured). The battery housing says use a cr2032 (not cr2450). The cr2032 is designed to provide 210-230 mAh whereas the larger cr2450 can provide 620mAh (so maybe I'd get 9 months if the cr2450 at a diameter of 24.5mm could fit into the cr2032 hole at diameter of 20mm - but this will never happen. I only use the switch as a 'toy' ( I bought for fun to see if it was useful in my office) and I only press the button about once or twice a month (as I usually use voice control to turn these lights on/off. The dimmer switch is located 3 meters from the philips hue hub. Not very happy that this switch 'presumably' draws so much current everyday. Maybe I'll solder it up to a 3volt regulator (as it sits next to my study desk power socket anyway). Pretty crap design though.