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Koenkk / zigbee2mqtt

Zigbee 🐝 to MQTT bridge 🌉, get rid of your proprietary Zigbee bridges 🔨
https://www.zigbee2mqtt.io
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Hybrid E-Wand CP180335E getting error "Failed to interview" when paired #9604

Closed gregjwinter closed 2 years ago

gregjwinter commented 2 years ago

Bug Report

Hybrid E-Wand CP180335E getting error "Failed to interview" when paired

What happened

E-Wand joined OK but does not complete interview process. Failed to interview '0x588e81fffe9710d6', device has not successfully been paired

What did you expect to happen

All my other Zigbee devices paired OK from HUE and Leviton but not E-wand from Current Products Corp.

How to reproduce it (minimal and precise)

Happens when I try to pair the E-Wand device. Tried 5X Throws the following error: Received message from unsupported device with Zigbee model 'undefined' and manufacturer name 'undefined' Please see: https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html. Received Zigbee message from '0x588e81fffe9710d6', type 'raw', cluster '64528', data '{"data":[13,99,18,62,128,192,0,0,0,0,2,0,0,0,136,225,64,0,0,183,65,0,255,0,0,0,0],"type":"Buffer"}' from endpoint 1 with groupID 0 Received Zigbee message from '0x588e81fffe9710d6', type 'attributeReport', cluster 'genPowerCfg', data '{"11":10,"12":11,"2":1200,"3":3,"4":"00.00.18","5":255,"6":22,"7":"cpc:ewand","mainsFrequency":300,"mainsVoltage":4}' from endpoint 196 with groupID 0

Debug Info

Zigbee2MQTT version: 1.22.0-2 Adapter hardware: CircuitSetup's CC2652P2 USB Coordinator Adapter firmware version: 20210708

gregjwinter commented 2 years ago

@Koenkk So first thing I did was change the firmware on my Electrolama zig-a-zig-ah! (zzh!) moving it to CC2652R_coordinator_20211217. Not sure if that is the version is the one you wanted me to flash. Once I did this it took a restart of the service and unplugging the zzh! and plugging it back in to get stuff working again.

I went to start testing and the left and right shades work now! I am not sure if the removal of the zzh to my laptop and then putting it back in made it restart the service or if it is the firmware upgrade.

The only thing that does not work is Google Assistant but I can control them in Home Assistant. I just got a work around working using Node Red to trigger the open_cover_tilt command and it seems to work. Node-Red s

Koenkk commented 2 years ago

Good to hear, assuming this issue can be closed now. If the issue re-appear feel free to reopen this issue with the sniff + logging as mentioned in https://github.com/Koenkk/zigbee2mqtt/issues/9604#issuecomment-1002676848

The only thing that does not work is Google Assistant but I can control them in Home Assistant. I just got a work around working using Node Red to trigger the open_cover_tilt command and it seems to work.

This seems to be related to Home Assistant, I suggest creating a post on the HA forum

gregjwinter commented 2 years ago

Thank you for all the help with this. -Greg.

shanelord01 commented 2 years ago

Hi team. Sorry (not sorry) to reopen this - but is there any way to get the State field in HA to reflect the state of this product?

Seem Z2M can see the state (open stop close is shown) - but it's not translating that into the state field of HA.

Looks like some missing data converting from MQTT to HA : https://www.home-assistant.io/integrations/cover.mqtt/

Otherwise how do we set a template to use Tilt 100 as Open, and Tilt 0 as Closed and feed that to the HA state?

Thanks, Shane.