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Kometa-Team / Kometa

Python script to update metadata information for items in plex as well as automatically build collections and playlists. The Wiki Documentation is linked below.
https://kometa.wiki
MIT License
2.52k stars 307 forks source link

Issue uploading to plex (I think) #2160

Closed Racer540 closed 4 months ago

Racer540 commented 4 months ago

Version Number

2.0.2 (Latest version of Docker/Unraid)

What branch are you on?

master

Describe the Bug

Looks there is an issue uploading certain covers/posters for collections to plex.

Edit: I suppose I should say, collections/playlists work. With no issue. Just not posters. Also noticed overlays aren't working. Assuming its stemming from same issue?

image

(Realized there was more to the error)

image

If there is further information I can give, just ask. I will try and check back on this.

Relevant Collection/Overlay/Playlist Definition

No response

Logs

https://gist.github.com/Racer540/80e02a53efa93218ee08bc9fb19fbeec

chazlarson commented 4 months ago

How big is the image you are trying to upload? If it's over 10MB this is a Plex limitation.

Ah, probably not this since this is a default image. In this case, Kometa is just telling Plex "set the poster to the image behind this URL", so it appears that perhaps your Plex server is having trouble retrieving the image from github.

Kometa isn't sending the image itself to Plex.

Racer540 commented 4 months ago

WIth the collection posters? It worked just fine with the old pmm system. This script is what the default one was on the wiki. I was troubleshooting and no matter what config I used, it errored. Overlays nor collection (default/stock) posters works.

chazlarson commented 4 months ago

There have been no changes here as part of the rebrand.

this config:

libraries:
  Kometa-Demo-TV:
    collection_files:
     - default: bafta
       template_variables:
         data:
           starting: latest-10
           ending: latest
  Kometa-Demo-Movies:
    collection_files:
     - default: bafta
       template_variables:
         data:
           starting: latest-10
           ending: latest

Just worked fine for me in three runs [nightly, master, docker master] against my test server, so it seems like there's something in the environment of your plex server.

|======================================== Plex Configuration ========================================|
|                                                                                                    |
| Using Asset Directory: config/assets/movies/                                                       |
| Using Asset Directory: config/assets/shared/                                                       |
| Connected to server kometa-demo version 1.40.0.7998-c29d4c0c8                                      |
| Running on Linux version 6.5.0-14-generic                                                          |
| Plex DB cache setting: 2048 MB                                                                     |
| PlexPass: False on Public update channel.                                                          |
| Scheduled maintenance running between 2:00 and 5:00                                                |
| Connected to library Kometa-Demo-Movies                                                            |
| Type: Movie                                                                                        |
| Agent: tv.plex.agents.movie                                                                        |
| Scanner: Plex Movie                                                                                |
| Ratings Source: Rotten Tomatoes                                                                    |