Komodo IDE 10.2.1 on macOS 10.12.4 hanging

[pemcg]

Short Summary

I'm running Komodo IDE 10.2.1 on MacOS 10.12.4. I haven't used Komodo for a while so I'm not sure if the issues are related to the 10.12.4 upgrade that I did this morning, but I've had 2 cases today of Komodo hanging (infinite beachball). I've also noticed generally that the UI is frustratingly slow scrolling up and down, it's not a smooth experience at all.

Both of the hangs have been with about 5-6 files open, relatively small files (<400 lines)

Note From Developer - Please Read

A nightly is now available with a fix for this hang, you can download it here:

http://downloads.activestate.com/Komodo/nightly/komodoide/latest-10.2.x/

If you are still experiencing this issue with the latest build please supply a backtrace of Komodo in this ticket (when it is hanging).

To get the backtrace take the following steps:

• Open your terminal
• Run the following command:

  kill -s SIGABRT $(ps aux | grep komodo | grep -v codeintel | grep -v grep | awk '{print $2}')

• You should get a crash reporter dialog, please enter your email and in the comment enter: issue #2424

Steps to Reproduce

Random

Expected results

Actual results

Platform Information

Komodo IDE for Mac Komodo 10.2.1 *Operating System (and version) MacOS 10.12.4

Additional Information

Attached is the text of the "Report the problem to Apple" output when I did a force quit. komodo_hang.txt

[Naatan]

No hangs with the latest build?

[vrurg]

Mine behaves nicely but I'm not developing much these days. I would only complain about disappeared symbols in the Code tab, but that's unrelated issue.

[calaverasgrande]

I've been good for a couple days. The previous build seemed to be causing other apps like Chrome and Opera to freeze.

[tuckdesign]

I didn't have any hang since last update (89904). Only thing is that code intel is not working, and git is not working (although it is turned on). Tried resetting code intel db, but didn't help, and not working in safe-mode also.

[vrurg]

And when been ran for a long period it becomes slow. Wrong, it is SLO-OW.

[Naatan]

@calaverasgrande I'm gonna call correlation on that one, there is nothing in these new builds that would interact with completely separate processes.

@vrurg one problem at a time :)

Is git not working for anyone with the new build?

[vrurg]

@Naatan , I'm not reporting a problem. Could be a side-effect worth to know about.

git doesn't work, that's for sure.

[Naatan]

@vrurg Komodo is known to get slower over time, I restart it once a day myself. We're working on improving this for Komodo 11, sadly it's not a simple fix.

[calaverasgrande]

I haven't had any noticeable issues in the last week or so. Other than the lack of code intel in this build. :(

[jolyonralph]

Just wanted to add that this issue is affecting me too. About hourly, sometimes more frequently, Komodo just hangs. Komodo IDE 10.2.2, MacOS 10.12.5, MacPro 2013, dual monitors (but still fails even when only one monitor connected.)

I'd love to help trying to diagnose the problem, but this issue is really slowing my development time down so that right now I have no free time. Hopefully others will provide enough information to get this fixed.

[tuckdesign]

@jolyonralph Did you try build from this thread? I am using it and it works without hangs, but git and codeintel is not working in it...

[jolyonralph]

Need codeintel so that's not an option for me.

[Naatan]

We're working on a build that should work without caveats.

[Naatan]

Build updated. CodeIntel should work in this one.

[calaverasgrande]

Well I guess I'll have to wait until this trickles down to Komodo Edit. I'm timed out on IDE.

[Naatan]

@calaverasgrande please feel free to contact sales to have your trial extended.

[tuckdesign]

@Naatan nice. Took bit while to startup but codeintel is working. Git is working also.

[dch]

keen to try the new version, mine has been running smoothly for several days. thanks AS team :-)

[th3coop]

keen to try the new version, mine has been running smoothly for several days. thanks AS team :-)

@dch, are you talking about when we officially release a fixed Komodo? Or are you referring to the test builds? The latest is available now in the original post of this ticket.

[Naatan]

Pretty sure he means the previous build which resolved the hangs but also broke some features.

[th3coop]

The latest is available now in the original post of this ticket.

Well then that ^^

[dch]

On Thu, 29 Jun 2017, at 22:29, Carey Hoffman wrote:

keen to try the new version, mine has been running smoothly for several days. thanks AS team :-)

@dch, are you talking about when we officially release a fixed Komodo? Or are you referring to the test builds? The latest is available now in the original post of this ticket.

the latest test builds, Carey. It's been running fine.

[tuckdesign]

This is running fine except for speed (even when not working too long)... but better slower then hanging.

[Naatan]

Can you elaborate? What is slow? Is it slow from the moment you start it or does it get slower over time?

It's important we differentiate between correlation and causation. Your performance issue could very well be from a different cause altogether.

[tuckdesign]

It is slow from moment I start and slower with more open files. I tried with git turned off and it looks much better.

[tuckdesign]

To note, it is not unbearably slow, just slower then it was in official build.

[Naatan]

Thanks @tuckdesign, I'll dig in.

[Naatan]

@tuckdesign could you explain in what ways Komodo feels slower?

[tuckdesign]

Codeintel is slow, scrolling through open file is slow. But all that is quite fine if I turn off git. Note: I am editing files that are under git.

[NeilFraser]

Here's a quick video: https://youtu.be/m75ZU0mX5_g

In this sequence I make an edit (my moving 'break' onto the same line), then simply hold down the right-arrow button. Notice that it freezes for half a second just before the cursor reaches 'value'. This is very repeatable and makes editing a somewhat annoying. But the lack of crashing is awesome.

My JavaScript file is 3000 lines long (shame on me), and reducing the file size to 40 lines does reduce the freeze duration, but not proportionately -- there's still a noticeable freeze even at 40 lines. All source control integration is turned off for this demo.

[Naatan]

Thanks guys!

Build updated. Please let me know if this one still feels slower than normal.

[NeilFraser]

Much better! You've made refactoring code fun again.

[Naatan]

Good to hear! :) So performance wise it's on par with the 10.2.2 build that hangs after a while?

[NeilFraser]

Build 89898 looks perfect in terms of performance and stability. Ship it!

[Naatan]

Thanks @NeilFraser :) We'll start running it through internal QA.

[tuckdesign]

Can confirm that this build is working nicely!

[jhihn]

It's not for me.

Once killed, it came back and is doing it again.

[Naatan]

@jhihn please confirm your build number from the About screen?

[Naatan]

Dev note updated with link to nightly

[jhihn]

Komodo IDE, version 10.2.2, build 89898, platform macosx. Built on Tue Jul 4 09:18:33 2017. Will try the new one.

[jhihn]

So I don't know if this is related or not, but with the new build, I did a "save as", Tab bar +, "New File", paste, and now my system application bar is just "Komodo" despite me being in komodo. Going full screen fixed it. for whatever reason. (File, Edit etc were missing)

[jhihn]

FWIW, that rouge JS exec that was sucking down a 100% of a CPU is no longer happening. 👍

[th3coop]

So I don't know if this is related or not, but with the new build, I did a "save as", Tab bar +, "New File", paste, and now my system application bar is just "Komodo" despite me being in komodo. Going full screen fixed it. for whatever reason. (File, Edit etc were missing)

@jhihn, If you can reproduce it please report a new bug. Thanks for letting us know you're no longer seeing the issue reported in this ticket.

[rgarverick]

I routinely have the same problem with the menu bar having only 'Komodo' in it, but all you have to do is click outside Komodo then back in, and the menu bar restores.

My Komodo IDE froze with the beach ball half a dozen times today, has done this since I transitioned from Ubuntu to MacBook Sierra couple of weeks ago. I am going to install the latest nightly and run it all day tomorrow. Will report back my results.

[rgarverick]

Forgot to mention, other than the beach ball freeze, I have had no performance issues at all. Komodo IDE performs much better for me (speed-wise) on Mac Sierra than it did on my Ubuntu machine, which had a faster processor.

[jhihn]

So Komodo lasted until just now, and hat rouge js is back. Also I started beach balling shortly before.

Komodo IDE, version 10.2.3, build 89902, platform macosx. Built on Tue Jul 11 23:48:43 2017.

[th3coop]

@jhihn, could try restarting with various parts of Komodo disabled? Help > Troubleshooting. Also, try disabling whatever SCC tool you use. Since almost everyone has found that this issue is resolved I suspect you're issue is unrelated to the fix here. Also, please attach your logs next time that js process appears and you kill it.

[jhihn]

I'm so lazy I have't killed it yet.

I'm not really using anything but Komodo itself.

pystderr.log.zip

[th3coop]

Hmm, I'd try restarting without tools and addons. Make sure you're not running any outdated addons, ctrl+shift+O > Packages > Manage Packages > List Outdated.

[jhihn]

There are no outdated packages.

I'm telling you this is a vanilla install. The only changes I made were to the color scheme and to limit the code intel depth to help alleviate the problem/conserve memory.