Symbols Browser missing - Codeintel will not start on Centos 6 or RHEL 6

GrahamStuart commented 6 years ago

The Symbols Browser tab is not available even if turned on. No database is created in .komodoide.

pystderr.log shows codeintel process is started. Two errors are reported: [2017-11-29 09:18:45,319] [ERROR] ko-fileicons: Error: Command failed: .... [2017-11-29 09:18:45,474] [ERROR] sdk/editor: Error: Command failed: .... and then codeintel/process OnClose is called.

Steps to Reproduce

Install K 11.0.1 on Centos 6, 32-bit or 64-bit. SeLinux on or off. iptables on or off. Start Komodo.

Expected results

Symbols browser should be available on Centos 6.

Actual results

Symbols browser is not available because codeintel process does not start.

Platform Information

Komodo IDE 11.0.1 Centos/RHEL 6.9 patched to date

Additional Information

pystderr.log pystdout.log

You can find your error log via Help > Troubleshooting > View Log File -->

Naatan commented 6 years ago

Can you please provide codeintel3.log after reproducing the issue

GrahamStuart commented 6 years ago

Nope. codeintel3.log is not created. That's consistent. Customer didn't have one either.

GrahamStuart commented 6 years ago

-rw-r--r-- 1 qatest qatest 637 Nov 29 09:15 .imsettings.log drwx------ 3 qatest qatest 4096 Dec 7 2015 .kde drwxrwxr-x 3 qatest qatest 4096 Nov 29 09:18 .komodoide drwxrwxr-x 5 qatest qatest 4096 Nov 29 09:18 Komodo-IDE-11 drwxr-xr-x 4 qatest qatest 4096 Nov 23 12:31 Komodo-IDE-11.0.1-90797-linux-x86_64 -rw-rw-r-- 1 qatest qatest 80624714 Nov 23 12:20 Komodo-IDE-11.0.1-90797-linux-x86_64.tar.gz drwxr-xr-x 3 qatest qatest 4096 Oct 16 2014 .local

Naatan commented 6 years ago

Opened a bug on the CentOS bug tracker: https://bugs.centos.org/view.php?id=14207

th3coop commented 4 years ago

@Naatan did you have any luck with this? Looks like we need to bump up supported OS in the docs

Naatan commented 4 years ago

I've not made any progress on this since my last post.

Komodo / KomodoEdit