Closed JohnWSteel closed 6 years ago
Hi, when this happens and you kill Komodo via task manager, is there another python.exe process running? If so, try killing that. (Please be careful in case you have other Python programs running.) Then try running Komodo again. If it starts without needing a reboot, then the external codeintel is causing trouble and we'll go from there.
Thanks for the response, it is behaving at the moment but have not used it much. I don’t know how to identify a Python process in Task Manager, as far as I know I do not have any running.
I don’t know if it helps but when it acts up Komodo does not show as an App in Task Manager, just as a Background Process. When working properly it shows as an App.
From: mitchell notifications@github.com Sent: 25 June 2018 15:35 To: Komodo/KomodoEdit KomodoEdit@noreply.github.com Cc: JohnWSteel john@johnsteel.co.uk; Author author@noreply.github.com Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
Hi, when this happens and you kill Komodo via task manager, is there another python.exe process running? If so, try killing that. (Please be careful in case you have other Python programs running.) Then try running Komodo again. If it starts without needing a reboot, then the external codeintel is causing trouble and we'll go from there.
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When you open the task manager and Komodo is running, two related processes should show up: komodo.exe and python.exe. (If there is just one python.exe, you know it is Komodo's external codeintel process). When Komodo starts acting up and you have to kill it, see if that python.exe is still present. If so, codeintel is misbehaving and we'll go from there.
Thanks, I will wait for it to happen again.
As usual with these things it was happening daily, sometimes more than once, up to the point I contacted you, it has not happened since.
From: mitchell notifications@github.com Sent: 26 June 2018 15:21 To: Komodo/KomodoEdit KomodoEdit@noreply.github.com Cc: JohnWSteel john@johnsteel.co.uk; Author author@noreply.github.com Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
When you open the task manager and Komodo is running, two related processes should show up: komodo.exe and python.exe. (If there is just one python.exe, you know it is Komodo's external codeintel process). When Komodo starts acting up and you have to kill it, see if that python.exe is still present. If so, codeintel is misbehaving and we'll go from there.
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Komodo/KomodoEdit/issues/3566#issuecomment-400326617 , or mute the thread https://github.com/notifications/unsubscribe-auth/ANEovk0mLir1K1TFLJS3FeUpZOufbtHmks5uAkM-gaJpZM4U1PMf . https://github.com/notifications/beacon/ANEovkCJwF8jq2Hj2ZtUKJayf5ZIsyCMks5uAkM-gaJpZM4U1PMf.gif
@JohnWSteel ,
I don’t know how to identify a Python process in Task Manager, as far as I know I do not have any running.
Have a look at ProcessExplorer (https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer). It'll show you the child processes, and let you selectively kill them.
Thanks I was getting confused for a moment. I can see the processes running under the apps, I though it meant to look for any other program running Python.
Thanks for the link to Process Explorer, looks useful.
From: Clark Christensen notifications@github.com Sent: 26 June 2018 18:34 To: Komodo/KomodoEdit KomodoEdit@noreply.github.com Cc: JohnWSteel john@johnsteel.co.uk; Mention mention@noreply.github.com Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
@JohnWSteel https://github.com/JohnWSteel ,
I don’t know how to identify a Python process in Task Manager, as far as I know I do not have any running.
Have a look at ProcessExplorer (https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer). It'll show you the child processes, and let you selectively kill them.
https://user-images.githubusercontent.com/13684992/41929249-540eb648-792c-11e8-8c4d-e881aeb28f43.jpg
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/Komodo/KomodoEdit/issues/3566#issuecomment-400399772 , or mute the thread https://github.com/notifications/unsubscribe-auth/ANEovvCIbbDrgJR1uPpbtizgj18HzYbNks5uAnCVgaJpZM4U1PMf . https://github.com/notifications/beacon/ANEovoh8PdLitEeoKDfUhevo1OoEOTx2ks5uAnCVgaJpZM4U1PMf.gif
It has eventually happened again.
When trying to open Komodo it does not open, the PC starts to freeze.
Task manager does not show Komodo running as an App
Komodo does however show as a background process, and there will be one process for each time you have tried to run Komodo.
There is no sign of any Python.exe running either when Komodo is there as a background process or after it is killed.
Killing all the Komodo background processes puts the PC back to normal operation, but as long as they are running the PC frequently freezes making it almost impossible to do anything. It is not possible to start Komodo until after a PC reboot.
In case it is relevant at the same time I have CuteFTP, Malwarebytes, MS Outlook 2016, Team Viewer 13 and Windows Explorer running at the same time.
Attached is the dump from ProcessExplorer, hopefully that will come through.
If I reboot the PC then Komodo will run and now shows as an App with python.exe, console window host and windows command process processor, all 32 bit.
I don’t know if this casts any further light on the situation.
Thanks
John
From: mitchell <notifications@github.com mailto:notifications@github.com > Sent: 26 June 2018 15:21 To: Komodo/KomodoEdit <KomodoEdit@noreply.github.com mailto:KomodoEdit@noreply.github.com > Cc: JohnWSteel <john@johnsteel.co.uk mailto:john@johnsteel.co.uk >; Author <author@noreply.github.com mailto:author@noreply.github.com > Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
When you open the task manager and Komodo is running, two related processes should show up: komodo.exe and python.exe. (If there is just one python.exe, you know it is Komodo's external codeintel process). When Komodo starts acting up and you have to kill it, see if that python.exe is still present. If so, codeintel is misbehaving and we'll go from there.
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Komodo/KomodoEdit/issues/3566#issuecomment-400326617 , or mute the thread https://github.com/notifications/unsubscribe-auth/ANEovk0mLir1K1TFLJS3FeUpZOufbtHmks5uAkM-gaJpZM4U1PMf . https://github.com/notifications/beacon/ANEovkCJwF8jq2Hj2ZtUKJayf5ZIsyCMks5uAkM-gaJpZM4U1PMf.gif
Process CPU Private Bytes Working Set PID Description Company Name
Registry 3,132 K 27,404 K 120
System Idle Process 73.12 52 K 8 K 0
System 0.09 196 K 3,580 K 4
Interrupts 0.09 0 K 0 K n/a Hardware Interrupts and DPCs
smss.exe 512 K 1,180 K 532 Windows Session Manager Microsoft Corporation
Memory Compression 484 K 71,296 K 2224
csrss.exe < 0.01 1,848 K 5,356 K 812 Client Server Runtime Process Microsoft Corporation
wininit.exe 1,364 K 6,528 K 912 Windows Start-Up Application Microsoft Corporation
services.exe < 0.01 6,184 K 11,076 K 988 Services and Controller app Microsoft Corporation
svchost.exe 992 K 3,916 K 696 Host Process for Windows Services Microsoft Corporation
svchost.exe 12,740 K 27,476 K 756 Host Process for Windows Services Microsoft Corporation
WmiPrvSE.exe 3,652 K 10,276 K 6236 WMI Provider Host Microsoft Corporation
WmiPrvSE.exe 0.24 16,024 K 29,496 K 6296 WMI Provider Host Microsoft Corporation
ShellExperienceHost.exe Suspended 90,888 K 127,876 K 8920 Windows Shell Experience Host Microsoft Corporation
SearchUI.exe Suspended 77,812 K 128,684 K 9064 Search and Cortana application Microsoft Corporation
RuntimeBroker.exe 9,104 K 26,700 K 6540 Runtime Broker Microsoft Corporation
RuntimeBroker.exe 5,168 K 16,400 K 8500 Runtime Broker Microsoft Corporation
SkypeHost.exe Suspended 52,520 K 44,080 K 10248 Microsoft Skype Microsoft Corporation
unsecapp.exe 1,564 K 6,636 K 10808 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation
SettingSyncHost.exe 2,456 K 4,344 K 10720 Host Process for Setting Synchronization Microsoft Corporation
RuntimeBroker.exe 7,800 K 28,024 K 10448 Runtime Broker Microsoft Corporation
Video.UI.exe Suspended 29,900 K 3,840 K 11552
unsecapp.exe 1,740 K 7,300 K 11852 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation
RuntimeBroker.exe 7,908 K 22,408 K 12124 Runtime Broker Microsoft Corporation
RuntimeBroker.exe 6,032 K 16,440 K 11780 Runtime Broker Microsoft Corporation
RuntimeBroker.exe 2,020 K 8,688 K 4324 Runtime Broker Microsoft Corporation
agent.exe 6,820 K 20,660 K 13060 FLEXnet Connect Agent Flexera Software LLC.
ISUSPM.exe 165,828 K 172,200 K 12964 Common Software Manager Flexera Software LLC.
Microsoft.Photos.exe Suspended 355,952 K 397,520 K 15220
RuntimeBroker.exe 17,556 K 38,568 K 15352 Runtime Broker Microsoft Corporation
ApplicationFrameHost.exe 31,748 K 41,708 K 2004 Application Frame Host Microsoft Corporation
WinStore.App.exe Suspended 40,228 K 85,772 K 13660 Store Microsoft Corporation
dllhost.exe 5,804 K 14,364 K 768 COM Surrogate Microsoft Corporation
Calculator.exe Suspended 25,004 K 37,880 K 5272
RuntimeBroker.exe 1,560 K 6,600 K 10900 Runtime Broker Microsoft Corporation
Microsoft.Msn.Weather.exe Suspended 34,040 K 50,644 K 12252
RuntimeBroker.exe 1,284 K 6,000 K 11860 Runtime Broker Microsoft Corporation
ZipSendService.exe 26,480 K 34,852 K 12156 ZipSend Background Service WinZip Computing
smartscreen.exe 24,200 K 39,836 K 14124 Windows Defender SmartScreen Microsoft Corporation
explorer.exe < 0.01 21,400 K 257,860 K 5452 Windows Explorer Microsoft Corporation
procexp64.exe 0.37 557,040 K 589,440 K 5900 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
WUDFHost.exe 1,884 K 8,244 K 464 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation
svchost.exe < 0.01 10,048 K 17,380 K 1080 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 3,104 K 9,340 K 1120 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 3,872 K 11,768 K 1336 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,220 K 9,572 K 1460 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,136 K 11,444 K 1468 Host Process for Windows Services Microsoft Corporation
svchost.exe 13,740 K 17,324 K 1552 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,664 K 5,960 K 1632 Host Process for Windows Services Microsoft Corporation
svchost.exe 6,368 K 10,432 K 1772 Host Process for Windows Services Microsoft Corporation
svchost.exe 6,652 K 15,604 K 1788 Host Process for Windows Services Microsoft Corporation
GpuFanHelper.exe 4,820 K 1,320 K 3168 GpuFanHelper TODO:
EzUpdt.exe 9,204 K 3,296 K 4136
DipAwayMode.exe 15,116 K 1,504 K 4144
taskhostw.exe 32,924 K 43,836 K 4296 Host Process for Windows Tasks Microsoft Corporation
AISuite3.exe 96,220 K 9,864 K 4376 ASUSTeK Computer Inc.
AsPowerBar.exe 19,412 K 2,648 K 12940
SamsungMagician.exe 15,660 K 6,092 K 12456 Samsung Magician Samsung Electronics Co. Ltd.
McUICnt.exe < 0.01 10,084 K 1,920 K 14300 McAfee McAfee, Inc.
taskhostw.exe 5,588 K 15,264 K 8900 Host Process for Windows Tasks Microsoft Corporation
svchost.exe 2,436 K 7,760 K 1864 Host Process for Windows Services Microsoft Corporation
NVDisplay.Container.exe 4,892 K 13,456 K 1892 NVIDIA Container NVIDIA Corporation
NVDisplay.Container.exe < 0.01 24,916 K 42,024 K 2368 NVIDIA Container NVIDIA Corporation
svchost.exe 2,568 K 10,440 K 1904 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,576 K 12,040 K 1912 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,824 K 7,724 K 1928 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 2,592 K 12,468 K 1168 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,380 K 5,632 K 908 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,980 K 7,660 K 1252 Host Process for Windows Services Microsoft Corporation
svchost.exe 4,632 K 12,048 K 1268 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,732 K 9,288 K 2052 Host Process for Windows Services Microsoft Corporation
sihost.exe 8,580 K 29,448 K 3840 Shell Infrastructure Host Microsoft Corporation
svchost.exe 1,692 K 6,604 K 2168 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,216 K 9,196 K 2212 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,464 K 9,584 K 2340 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,912 K 8,220 K 2380 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,168 K 8,068 K 2396 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,372 K 8,352 K 2428 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,260 K 8,744 K 2700 Host Process for Windows Services Microsoft Corporation
svchost.exe 14,056 K 23,640 K 2728 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,256 K 10,184 K 2968 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,656 K 12,984 K 3036 Host Process for Windows Services Microsoft Corporation
svchost.exe 7,764 K 15,720 K 2936 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,100 K 8,344 K 3044 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,820 K 6,628 K 2644 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,340 K 12,224 K 2672 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,500 K 7,484 K 3184 Host Process for Windows Services Microsoft Corporation
svchost.exe 4,260 K 13,172 K 3288 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,092 K 13,728 K 3440 Host Process for Windows Services Microsoft Corporation
spoolsv.exe 12,412 K 27,792 K 3520 Spooler SubSystem App Microsoft Corporation
svchost.exe 8,880 K 23,360 K 3876 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,228 K 9,336 K 3884 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 10,172 K 37,568 K 3956 Host Process for Windows Services Microsoft Corporation
armsvc.exe 1,392 K 6,648 K 3800 Adobe Acrobat Update Service Adobe Systems Incorporated
svchost.exe 0.04 11,952 K 21,812 K 3848 Host Process for Windows Services Microsoft Corporation
AdobeUpdateService.exe < 0.01 1,392 K 6,480 K 4044 Adobe Update Service Adobe Systems Incorporated
AGMService.exe < 0.01 2,792 K 8,748 K 3308 Adobe Genuine Software Service Adobe Systems, Incorporated
AGSService.exe 2,020 K 11,032 K 4160 Adobe Genuine Software Integrity Service Adobe Systems, Incorporated
svchost.exe 4,476 K 13,756 K 4168 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,892 K 6,716 K 4176 Host Process for Windows Services Microsoft Corporation
dasHost.exe 6,748 K 17,816 K 5300 Device Association Framework Provider Host Microsoft Corporation
atkexComSvc.exe 24.95 8,148 K 14,944 K 4192 ASUS Com Service ASUSTeK Computer Inc.
AsSysCtrlService.exe 1,380 K 6,396 K 4208
AsusFanControlService.exe 3,096 K 13,312 K 4216 ASUS Motherboard Fan Control Service ASUSTeK Computer Inc.
ASGT.exe 796 K 3,288 K 4228
mDNSResponder.exe 1,812 K 7,244 K 4240 Bonjour Service Apple Inc.
svchost.exe 10,232 K 25,260 K 4264 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 28,556 K 38,780 K 4352 Host Process for Windows Services Microsoft Corporation
DymoPnpService.exe 14,508 K 15,752 K 4412 DymoPnpService Sanford, L.P.
Agent.exe 0.01 45,184 K 36,332 K 4432 EaseUS Todo Backup Agent Application CHENGDU YIWO Tech Development Co., Ltd
TodoBackupService.exe < 0.01 19,656 K 13,352 K 11084
TrayNotify.exe 2,256 K 12,332 K 15256 EaseUS Todo Backup Application CHENGDU YIWO Tech Development Co., Ltd
svchost.exe 4,836 K 13,956 K 4504 Host Process for Windows Services Microsoft Corporation
FJTWMKSV.exe < 0.01 1,100 K 4,388 K 4512 FJTWMKSV PFU LIMITED
IPROSetMonitor.exe 1,620 K 7,592 K 4568 Intel® PROSet Monitoring Service Intel Corporation
mcsacore.exe 0.10 20,612 K 5,812 K 4684 McAfee WebAdvisor McAfee, Inc.
saUI.exe 1,776 K 8,332 K 7340 McAfee WebAdvisor McAfee, Inc.
mfemms.exe 2,452 K 7,692 K 4720 McAfee Management Service McAfee, Inc.
mfevtps.exe 4,508 K 10,020 K 4996 McAfee Process Validation Service McAfee, Inc.
mfefire.exe 2,560 K 9,552 K 10400 McAfee Core Firewall Service McAfee, Inc.
mcshield.exe 222,072 K 161,428 K 14288 McAfee Scanner service McAfee, Inc.
mfevtps.exe 1,976 K 6,736 K 4728 McAfee Process Validation Service McAfee, Inc.
mepService.exe 2,120 K 9,264 K 4788 MyEpson Portal Service Seiko Epson Corporation
mep.exe < 0.01 11,648 K 32,400 K 6656 MyEpson Portal Seiko Epson Corporation
PEFService.exe 1,672 K 7,744 K 4804 Intel Security PEF Service Intel Security, Inc.
PDFProFiltSrvPP.exe < 0.01 2,660 K 10,396 K 4816 PDFPro IFilter Service Nuance Communications, Inc.
svchost.exe 1,620 K 6,496 K 4828 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,440 K 8,872 K 4852 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,348 K 5,604 K 4904 Host Process for Windows Services Microsoft Corporation
svchost.exe 4,824 K 20,936 K 4912 Host Process for Windows Services Microsoft Corporation
SecurityHealthService.exe 4,396 K 15,892 K 4932 Windows Security Health Service Microsoft Corporation
MsMpEng.exe 0.21 841,376 K 734,200 K 4948 Antimalware Service Executable Microsoft Corporation
TeamViewer_Service.exe 0.03 17,328 K 29,812 K 5056 TeamViewer 13 TeamViewer GmbH
tv_w32.exe < 0.01 1,472 K 7,532 K 11516 TeamViewer 13 TeamViewer GmbH
tv_x64.exe < 0.01 1,628 K 7,212 K 7516 TeamViewer 13 TeamViewer GmbH
MBAMService.exe 0.06 194,544 K 215,116 K 5208 Malwarebytes Service Malwarebytes
mbamtray.exe < 0.01 19,876 K 36,484 K 11052 Malwarebytes Tray Application Malwarebytes
svchost.exe 3,472 K 11,788 K 5232 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,420 K 7,104 K 5308 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,660 K 6,004 K 5344 Host Process for Windows Services Microsoft Corporation
escsvc64.exe 2,096 K 7,476 K 5432 Epson Scanner Service (64bit) Seiko Epson Corporation
svchost.exe 1,868 K 7,700 K 5468 Host Process for Windows Services Microsoft Corporation
ctfmon.exe 11,264 K 22,560 K 6396 CTF Loader Microsoft Corporation
svchost.exe 3,612 K 12,492 K 5940 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 3,424 K 9,188 K 6940 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,768 K 6,964 K 7596 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,120 K 12,260 K 8124 Host Process for Windows Services Microsoft Corporation
vds.exe 3,056 K 11,116 K 8416 Virtual Disk Service Microsoft Corporation
NisSrv.exe 6,864 K 10,684 K 9928 Microsoft Network Realtime Inspection Service Microsoft Corporation
SearchIndexer.exe 84,836 K 92,244 K 10052 Microsoft Windows Search Indexer Microsoft Corporation
SearchProtocolHost.exe 2,308 K 11,940 K 5756 Microsoft Windows Search Protocol Host Microsoft Corporation
svchost.exe 4,028 K 19,980 K 10128 Host Process for Windows Services Microsoft Corporation
McAPExe.exe 0.04 3,088 K 10,472 K 10420 McAfee Access Protection McAfee, Inc.
svchost.exe 4,296 K 9,372 K 10468 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 5,244 K 17,592 K 8412 Host Process for Windows Services Microsoft Corporation
svchost.exe 11,180 K 23,252 K 12256 Host Process for Windows Services Microsoft Corporation
svchost.exe 5,732 K 21,040 K 11308 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,836 K 13,696 K 13256 Host Process for Windows Services Microsoft Corporation
McCSPServiceHost.exe 5,324 K 17,696 K 11016 McAfee CSP Service Host McAfee, Inc.
PhotoshopElementsFileAgent.exe < 0.01 3,284 K 1,232 K 15344 Adobe Photoshop Elements 13.0 (component) Adobe Systems Incorporated
PhotoshopElementsFileAgent.exe < 0.01 3,248 K 1,500 K 11688 Adobe Photoshop Elements 14.0 (component) Adobe Systems Incorporated
svchost.exe < 0.01 21,084 K 31,452 K 11792 Host Process for Windows Services Microsoft Corporation
jhi_service.exe 1,320 K 6,252 K 11932 Intel(R) Dynamic Application Loader Host Interface Intel Corporation
LMS.exe 3,108 K 12,060 K 1096 Intel(R) Local Management Service Intel Corporation
svchost.exe 2,452 K 10,380 K 8304 Host Process for Windows Services Microsoft Corporation
ModuleCoreService.exe < 0.01 4,448 K 14,840 K 9860 McAfee Module Core Service McAfee, Inc.
SgrmBroker.exe 3,164 K 5,460 K 6080 System Guard Runtime Monitor Broker Service Microsoft Corporation
svchost.exe 2,328 K 8,920 K 2096 Host Process for Windows Services Microsoft Corporation
XtuService.exe 61,204 K 76,160 K 7584 XtuService Intel(R) Corporation
ICCProxy.exe 1,964 K 8,016 K 11732 Intel(R) Integrated Clock Controller Service - Intel(R) ICCS Intel Corporation
isa.exe 8,320 K 14,560 K 5216 Intel(R) Security Assist Intel Corporation
svchost.exe 1,960 K 8,140 K 13928 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 10,948 K 23,736 K 12384 Host Process for Windows Services Microsoft Corporation
DbxSvc.exe 2,588 K 6,456 K 12400 Dropbox Service Dropbox, Inc.
svchost.exe 1,688 K 6,480 K 10072 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,096 K 7,556 K 14164 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,752 K 5,760 K 12020 Host Process for Windows Services Microsoft Corporation
lsass.exe < 0.01 10,804 K 21,740 K 1004 Local Security Authority Process Microsoft Corporation
fontdrvhost.exe 2,548 K 5,528 K 748 Usermode Font Driver Host Microsoft Corporation
csrss.exe 0.01 2,640 K 7,928 K 924 Client Server Runtime Process Microsoft Corporation
winlogon.exe 2,608 K 31,416 K 1192 Windows Log-on Application Microsoft Corporation
fontdrvhost.exe 4,216 K 9,632 K 1256 Usermode Font Driver Host Microsoft Corporation
dwm.exe 0.06 113,692 K 101,064 K 1380 Desktop Window Manager Microsoft Corporation
explorer.exe 0.02 87,460 K 477,908 K 6636 Windows Explorer Microsoft Corporation
MSASCuiL.exe 2,180 K 9,316 K 12376 Windows Defender notification icon Microsoft Corporation
RtkNGUI64.exe 4,992 K 13,668 K 12544 Realtek HD Audio Manager Realtek Semiconductor
SetPoint.exe 0.02 20,740 K 41,660 K 12652 Logitech SetPoint Event Manager (UNICODE) Logitech, Inc.
KHALMNPR.exe < 0.01 4,600 K 12,476 K 12748 Logitech KHAL Main Process Logitech, Inc.
LogiAppBroker.exe 2,012 K 8,560 K 3220 LogiAppBroker.exe (UNICODE) Logitech, Inc.
NvBackend.exe < 0.01 1,924 K 8,352 K 9360 NVIDIA Backend NVIDIA Corporation
WzPreloader.exe < 0.01 15,708 K 17,392 K 12892 WinZip Preloader WinZip Computing, S.L.
CCleaner64.exe < 0.01 9,400 K 24,316 K 14020 CCleaner Piriform Ltd
us.exe 0.03 17,496 K 31,812 K 14096
clipdiary.exe 8,372 K 20,308 K 14140
netsession_win.exe < 0.01 2,724 K 10,432 K 14180 Akamai NetSession Client Akamai Technologies, Inc.
netsession_win.exe 0.02 9,280 K 19,940 K 14204 Akamai NetSession Client Akamai Technologies, Inc.
FTErGuid.exe < 0.01 2,016 K 10,272 K 2920 PFU FTErGuid Application PFU LIMITED
scheduleTV.exe 2,036 K 9,608 K 8516
ONENOTEM.EXE 1,460 K 2,008 K 10440 Send to OneNote Tool Microsoft Corporation
ISUSPM.exe 2,072 K 9,712 K 11812 Common Software Manager Flexera Software LLC.
ISUSPM.exe 2,056 K 9,704 K 13680 Common Software Manager Flexera Software LLC.
OUTLOOK.EXE 0.02 214,432 K 234,368 K 3140 Microsoft Outlook Microsoft Corporation
TeamViewer.exe 0.10 144,160 K 161,364 K 3752 TeamViewer 13 TeamViewer GmbH
cuteftppro.exe 0.01 10,728 K 34,564 K 1624 CuteFTP File Transfer Application Globalscape, Inc.
ftpte.exe < 0.01 16,176 K 2,452 K 11904 FTP Transfer Engine Globalscape, Inc.
Taskmgr.exe 0.12 27,384 K 50,076 K 13720 Task Manager Microsoft Corporation
FAHWindow64.exe 0.20 1,672 K 7,908 K 13856 File Association Helper WinZip Computing, S.L.
pptd40nt.exe 5,572 K 13,264 K 13384 PaperPort Print to Desktop for NT Nuance Communications, Inc.
PdfPro7Hook.exe 1,748 K 7,860 K 14072 PdfPro7Hook.exe Nuance Communications, Inc.
WSHelper.exe < 0.01 8,156 K 21,540 K 6896 Wondershare Studio Wondershare
acrotray.exe 1,836 K 8,112 K 2932 AcroTray Adobe Systems Inc.
DYMO.DLS.Printing.Host.exe < 0.01 25,264 K 45,040 K 11524 DYMO.DLS.Printing.Host Sanford, L.P.
jusched.exe 2,092 K 12,668 K 14492 Java Update Scheduler Oracle Corporation
jucheck.exe 3,012 K 13,844 K 8676 Java Update Checker Oracle Corporation
TrayTipAgentE.exe < 0.01 5,988 K 9,056 K 14536
komodo.exe < 0.01 59,472 K 32,756 K 15508 ActiveState Komodo ActiveState
Okay, so it appears that the last time you quit Komodo, the python.exe (Codeintel) process exited. However, the komodo.exe process persisted. Then when you try and run Komodo again, it will not start.
@Naatan is there any reason you can think of as to why the komodo.exe process would not die on quit, but python.exe (Codeintel) would?
Some other child process would be my only guess.. like a linter? @JohnWSteel could you check with your process manager if the komodo process has any child processes (when you reproduce)?
Also, when you reproduce the issue please send us a copy of your pystderr.log (before restarting Komodo). You can find it in your profile folder: http://docs.activestate.com/komodo/11/manual/trouble.html#appdata_dir
OK I will do so, I have actually just reinstalled Komodo 11.1 and since the reinstall I have had no problems and in fact Komodo seems to open much faster and run better than before. The problem seemed to start after the upgrade to 11.1, maybe something went wrong then.
But I will let you know if it happens again and send as much information as I can.
Thanks for your help.
From: Nathan Rijksen notifications@github.com Sent: 16 July 2018 17:56 To: Komodo/KomodoEdit KomodoEdit@noreply.github.com Cc: JohnWSteel john@johnsteel.co.uk; Mention mention@noreply.github.com Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
Some other child process would be my only guess.. like a linter? @JohnWSteel https://github.com/JohnWSteel could you check with your process manager if the komodo process has any child processes (when you reproduce)?
Also, when you reproduce the issue please send us a copy of your pystderr.log (before restarting Komodo). You can find it in your profile folder: http://docs.activestate.com/komodo/11/manual/trouble.html#appdata_dir
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As this problem has not reappeared since I reinstalled the program and I have extensively used it over the past three weeks I think I can now assume that has cured it.
Thanks for your help
John
Thanks for the follow up!
Sorry to say this problem has returned and seems to worse than it was previously though it did seem to settle down between July last year and the update to 11.1.1 which I did in December. Just to resume on the problem.
From a clean boot Komodo will run OK.
I can close and reopen Komodo without problems for a while, but it seems that after some time with either Komodo open or not running, any attempt to run Komodo will fail and if it is already running then it will freeze the computer at intervals, normally the computer will run OK for about 10 seconds and then freeze totally and be unresponsive to the mouse for about 5 seconds, this will continue until Komodo is force closed via Task Manager.
Although I can not be 100% sure it seems this issue starts after the PC has been to sleep, I usually notice it first thing in the morning when I try to start Komodo.
When this happens Komodo appears in Task Manager as a background process but not as an App, sometimes Python will be running separately as a background process but not all the time. The attached JPG Komodo First Run after boot shows Task Manager when Komodo is running OK. The JPG Komodo after closing shows Task Manager after Komodo has been closed and after trying to run it again unsuccessfully.
I also attach three logs
Komodo Clean Boot before running is the log before running Komodo,
Komodo after first run pystderr is the log after Komodo runs successfully and is still running,
Komodo after not responding is the log when Komodo has been run, closed and then fails to start again.
I am running Windows 10 Pro 10.0.17134 Build 17134
Komodo IDE, version 11.1.1, build 91089, platform win32-x86. Built on Wed Dec 12 11:57:06 2018.
Many thanks
John
From: Nathan Rijksen <notifications@github.com mailto:notifications@github.com > Sent: 16 July 2018 17:56 To: Komodo/KomodoEdit <KomodoEdit@noreply.github.com mailto:KomodoEdit@noreply.github.com > Cc: JohnWSteel <john@johnsteel.co.uk mailto:john@johnsteel.co.uk >; Mention <mention@noreply.github.com mailto:mention@noreply.github.com > Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
Some other child process would be my only guess.. like a linter? @JohnWSteel https://github.com/JohnWSteel could you check with your process manager if the komodo process has any child processes (when you reproduce)?
Also, when you reproduce the issue please send us a copy of your pystderr.log (before restarting Komodo). You can find it in your profile folder: http://docs.activestate.com/komodo/11/manual/trouble.html#appdata_dir
— You are receiving this because you were mentioned. Reply to this email directly, https://github.com/Komodo/KomodoEdit/issues/3566#issuecomment-405314084 view it on GitHub, or https://github.com/notifications/unsubscribe-auth/ANEovnzApYKyA6xmJNFaDdMWKCsSUTW1ks5uHMWtgaJpZM4U1PMf mute the thread. https://github.com/notifications/beacon/ANEovprzNxyb9hrLq1hsEEQhYhgpry-Uks5uHMWtgaJpZM4U1PMf.gif
I also attach three logs
Too attached images and files to a ticket you need to open the ticket in your brower then drag and drop them. It's not possible to attach files to your email response to the ticket. Do that @JohnWSteel ?
These are the attachments Komodo after first run pystderr.log Komodo after not responding.log Komodo clean boot before running pystderr.log
I see a lot of TCP errors that look like Komodo can't reach Code Intel and keeps trying to restart it. Have you changed anything recently that could block Komodo on a network (namely localhost) level? Could you also get your code intel logs next time this happens? Same folder as the other logs, codeintel3.log.
These are the two log files from this morning when Komodo froze and I had to close it down via Task Manager, I have not run Komodo since then. I have not changed anything recently, the only changes have been the regular updates to various programs. Thanks
Thanks for the codeintel3.log. That looked very familiar. I found this ticket that I filed almost a year ago: https://github.com/Komodo/KomodoEdit/issues/3529. They are basically the same symptoms. Komodo can't close, code intel starts crashing at around 2 am and keeps crashing all through the nice. I thought we had resolved it with https://github.com/Komodo/KomodoEdit/issues/3536 though. I haven't seen that issues since.
What language are you working? Approximately how big is your project? Are you able to reduce it's size by taking advantage of the applicable languages "exclude" directory preference?
Thanks for the reply, at least it is good to know it is possibly Komodo and not my system. I use Perl, the project is around 80 files, though I rarely have more than 4 or 5 actually open at any time. Files range from about 2k up to my library file which is 97k most are below 10k though. Not sure how the 'exclude' would help as all files are in the same directory. From memory the problem seemed to go away with the update from 11.0 to 11.1 but has come back after the update to 11.1.1 even if it did not completely go away it was vastly reduced between the two updates. I can usually work through the day but after the PC goes to sleep the issues start and I can not run Komodo again properly until after a system reboot. Many thanks for your help.
Thanks for that additional info. Doesn't sound like your project should be causing Komodo any trouble. I think we have all the debugging information we need from you @JohnWSteel so I think you should try Help > troubleshooting > Reset Codeintel Database.
Thanks
I have reset the database, unfortunately no improvement. I can open Komodo after a reboot and continue to open and close it all day, even after the PC has gone to sleep. But after sleeping overnight it refused to open without rebooting the PC.
Best wishes
John
From: Carey Hoffman notifications@github.com Sent: 12 March 2019 17:44 To: Komodo/KomodoEdit KomodoEdit@noreply.github.com Cc: JohnWSteel john@johnsteel.co.uk; Mention mention@noreply.github.com Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
Thanks for that additional info. Doesn't sound like your project should be causing Komodo any trouble. I think we have all the debugging information we need from you @JohnWSteel https://github.com/JohnWSteel so I think you should try Help > troubleshooting > Reset Codeintel Database.
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@JohnWSteel, when that happens do you check for the Python process we've mentioned before and is it there?
What about an entire profile reset? Here's how you can do that but keep working:
set KOMODO_USERDATADIR=C:\Some\path\you\will\remember
ko
and press enterThis will start a brand spankin new Komodo instance, totally separate from your working instance. Open your project in that instance then just let it sit. You can continue working in the original Komodo instance. If you don't mind working with default preferences then you could work from the brand new instance as well. Either way, make sure it runs for a day or two and see if the issue happens again.
Thanks, I did this yesterday and the second instance of Komodo was running OK. I worked on my normal instance all day without problems and left both instances running but minimised overnight. This morning when I tried to maximise the window with my instance running the computer started to freeze, at first for about 10 seconds at a time then 10 seconds working, the working time got shorter and shorter until the computer essentially froze up and I had to turn it off and boot again to get it working. Currently I have just started my usual instance of Komodo and it seems to be working fine. But that is normal, the problem only seems to happen overnight and is does not matter whether Komodo is left open or closed. I will attach a screen grab of Task Manager which I managed to get whilst the system was still responding a little. When Komodo will not start there is only Komodo as a Background Process in Task Manager and no Python.
Best wishes John
@JohnWSteel, so End Task
on the hung Komodo process doesn't free up your computer? You always have to reboot?
If I can get into Task Manager before the computer totally freezes I can close the Komodo process and it will be OK, though Komodo will not run again until after a reboot.
But I only have a short time to get into task manager with the computer freezing at intervals, at first around 10 seconds working and 10 seconds frozen, the frozen periods then start to get longer and the working periods shorter.
From: Carey Hoffman notifications@github.com Sent: 18 March 2019 20:09 To: Komodo/KomodoEdit KomodoEdit@noreply.github.com Cc: JohnWSteel john@johnsteel.co.uk; Mention mention@noreply.github.com Subject: Re: [Komodo/KomodoEdit] Komodo 11.1 freezing. (#3566)
@JohnWSteel https://github.com/JohnWSteel , so End Task on the hung Komodo process doesn't free up your computer? You always have to reboot?
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@JohnWSteel please remember to open the ticket in a browser. You've posted your email in your last two comments by replying to the ticket from your email client.
The test with the fresh profile was flawed, my fault. For it to be a valid test you should ONLY use the Fresh Komodo. The fact that your computer crashes completely negates the test of the fresh profile. Can you work from a fresh profile? If it works fine for an extended period you can start adding things back in from the old profile, specifically, XRE\extensions, schemes, tools and finally prefs.xml (remember to delete prefs.xmlc).
I will try, but probably not until next week as I have a project I must finish. Not sure it will be any better as my install is pretty basic with very few additions or changes. Will let you know. Thanks
@JohnWSteel might also be worth trying it without that malware program running. Virus detection programs are notorious for breaking legitimate programs.
Short Summary
From time to time Komodo will not open, even though the process is visible in Task Manager, some times there is more than one instance of the process. It eventually causes the computer to freeze. Closing the task releases the computer but Komodo will not open until after the PC is re-booted and will then work normally for a time. This never happens when the program is running, only when Komodo is closed and then reopened. This has only happened since the last update.
Steps to Reproduce
Close Komodo and then try to reopen
Expected results
Komodo should open
Actual results
Komodo does not open, though process visible in Task Manager, if left will eventually cause the PC to freeze until the process is forced closed via Task Manager.
Platform Information
Komodo Edit or IDE? IDE Komodo Version? 11.1 91033 win 32-x86 Operating System (and version)? Windows 10 pro 1803 fully updated
Additional Information
[2018-06-24 18:34:19,901] [INFO] Startup: Welcome to Komodo IDE 11.1.0 build 91033 (platform win32-x86, running on Windows post2012Server version 6.3.9600) [2018-06-24 18:34:19,901] [INFO] Startup: C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\mozilla\komodo.exe built on Wed May 30 10:04:55 2018 [2018-06-24 18:34:20,338] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in resource://gre/modules/Preferences.jsm:381 [2018-06-24 18:34:20,369] [WARNING] root: [object Object].logging has been converted to a CommonJS module; use require("ko/logging") instead (since Komodo 9.0.0a1). @chrome://komodo/content/komodo.js:15:1
[2018-06-24 18:34:20,776] [ERROR] console-logger: bad script XDR magic number (0) in :0 Traceback (most recent call last): File "", line 0, in
[2018-06-24 18:34:21,134] [WARNING] keybindings: [Ctrl+0] was used for 'cmd_goToQuickBookmark_0', overriding to use 'cmd_fontZoomReset' [2018-06-24 18:34:21,306] [WARNING] ko.widgets: Pref path doesn't exist: windowWorkspace, 1 [2018-06-24 18:34:21,447] [WARNING] ko.widgets: Could not restore widget unittest-widget [2018-06-24 18:34:21,463] [WARNING] ko.widgets: Could not restore widget symbolbrowser-widget [2018-06-24 18:34:21,572] [DEBUG] ko.launch: versioncheck on http://docs.komodoide.com/changelog/11 [2018-06-24 18:34:21,769] [INFO] koInitService: Adding pre startup service for 'koFileStatusService': '@activestate.com/koFileStatusService;1' [2018-06-24 18:34:21,878] [INFO] komodospellchecker: Spell checker loaded. [2018-06-24 18:34:21,878] [INFO] komodospellchecker: Using dictionary en-US [2018-06-24 18:34:21,910] [INFO] elastic_tabstops: Elastic tabstops loaded. [2018-06-24 18:34:21,971] [INFO] codeintel/process: Starting CodeIntel [2018-06-24 18:34:21,971] [DEBUG] codeintel/process: PYTHONPATH: C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\python..\lib\python2.7;C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\support\dbgp\pythonlib;C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\mozilla\extensions\codeintel@activestate.com\content..\pylib\codeintel\lib;C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\mozilla\extensions\codeintel@activestate.com\content..\pylib\codeintel\env\Lib\site-packages [2018-06-24 18:34:23,299] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2011/lib/mozilla/components/koLessProtocolHandler.js:154 [2018-06-24 18:34:23,299] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2011/lib/mozilla/components/koLessProtocolHandler.js:154 [2018-06-24 18:34:23,299] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2011/lib/mozilla/components/koLessProtocolHandler.js:154 [2018-06-24 18:34:23,315] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2011/lib/mozilla/components/koLessProtocolHandler.js:154 [2018-06-24 18:34:23,315] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2011/lib/mozilla/components/koLessProtocolHandler.js:154 [2018-06-24 18:34:23,315] [WARNING] console-logger: XUL box for tab element contained an inline #text child, forcing all its children to be wrapped in a block. (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2011/lib/mozilla/components/koLessProtocolHandler.js:154 ERROR:xpcom:Unhandled exception calling 'int8 matchesUri(in unicode &, out retval boolean);' Traceback (most recent call last): File "C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\mozilla\python\xpcom\server\policy.py", line 303, in CallMethod return 0, func(params) File "C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\mozilla\extensions\publishing@ActiveState.com\components\koPublishingSettings.py", line 272, in matchesUri uri = unquote(uri) File "C:\Program Files (x86)\ActiveState Komodo IDE 11\lib\python\lib\urllib.py", line 1217, in unquote bits = s.split('%') AttributeError: 'NoneType' object has no attribute 'split' [2018-06-24 18:34:23,519] [ERROR] commands: doing _updateCommand: cmd_publishingOpenDialog: -- EXCEPTION START -- [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [koIPublishingSettings.matchesUri]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://publishing/content/publishing.js :: ko_pub_getSettingsForUri :: line 124" data: no]
[2018-06-24 18:34:25,408] [WARNING] console-logger: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create (1) in file:///C:/Program%20Files%20(x86)/ActiveState%20Komodo%20IDE%2011/lib/mozilla/components/koamAddonManager.js:138 [2018-06-24 18:34:25,674] [DEBUG] ko.launch: Response: http://docs.komodoide.com/__omnigollum__/auth/github?origin=%2Fcreate%2Fchangelog%2F11 (404) [2018-06-24 18:34:25,674] [DEBUG] ko.launch: versioncheck on http://docs.komodoide.com/changelog/111 [2018-06-24 18:34:26,236] [DEBUG] ko.launch: Response: http://docs.komodoide.com/__omnigollum__/auth/github?origin=%2Fcreate%2Fchangelog%2F111 (404) [2018-06-24 18:34:27,502] [DEBUG] codeintel/process: stdout: port:50137
pid:2368
[2018-06-24 18:34:27,502] [INFO] codeintel/process: CodeIntel started on port 50137 [2018-06-24 18:34:27,502] [DEBUG] codeintel/process: Calling callbacks for: started, number: 1 [2018-06-24 18:34:32,701] [DEBUG] console: error: {}