KomodoPlatform / BarterDEX

DEPRECATED/OUTDATED!!! Do not use!
https://komodoplatform.com
MIT License
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BTCP balance not showing on BarterDEX #160

Closed paulofoerster closed 6 years ago

paulofoerster commented 6 years ago

Hi guys, I transferred some BTCP (Bitcoin Private) 12 hours ago to the exchange and nothing is showing up. I see it confirmed and the balance in the wallet via browser but it doesnt show in the platform, any ideas?

And since I dont have access to the private keys of the new wallet address generated at BarterDEX my coins are stuck.

The transaction is confirmed and the balance in the native account generated by BarterDEX, but it doesnt show in the platform.

Can you guys please give me some help?

Best regards,

Paulo Foerster

siulynot commented 6 years ago

Are you using electrum? Maybe try to use native and see if that works.

Fritzerton commented 6 years ago

I've got the same issue. I'm using the native wallet on MacOS. Been 3 days and over 1200 confirmations. Got a response from the support group suggesting deleting the coins.json file but that didn't make a difference. Also tried installing on another Mac but it did the same thing.

paulofoerster commented 6 years ago

I created a virtual windows machine, installed the full node wallet + BarterDEX, could at least get the balance recognized. But the weird thing is, apparently it became a watch only account, the coins are frozen there, hopefully if more people report the same issue, they will have to investigate it. it

Fritzerton commented 6 years ago

I just got another email from them that said download the newest version 8.12 and it’s supposed to fix this issue. I do t have my laptop with me but I’ll let you know after I try it

paulofoerster commented 6 years ago

Hi guys, good news, I used the latest version 8.12, and I was able to transfer my balance out. But keep in mind I wasn't able to see my balance from my mac, I had to do it via windows. So don't freak out, it was a bug and they are working on it.