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KomodoPlatform / atomicdexweb_bugreport

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Swap Failed. No explanation #23

Open kelcie33 opened 2 years ago

kelcie33 commented 2 years ago

BTC to KMD swap started in Safari. No countdown. Swap failed. Unsure why because there are no error message.

Screen Shot 2022-06-05 at 12 48 47 PM

MacBook Pro M1 Max OS Monterey:12.3.1 (21E258) Browsers: CHROME DESKTOP Version 102.0.5005.61 and Safari Desktop Version 15.4 (17613.1.17.1.13)

tonymorony commented 2 years ago

Thank you for the issue opening!

The swap in your case failed on very early stage (even before negotiations with another party step started), thats quite weird. It would be awesome to see the logs to get more insights on why it happened (Settings -> General -> Download logs) but since more than month passed since the moment of this trade there is no information in logs :)

Next time in case of swaps related issues please attach the log file 🙏