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Kong / insomnia

The open-source, cross-platform API client for GraphQL, REST, WebSockets, SSE and gRPC. With Cloud, Local and Git storage.
https://insomnia.rest
Apache License 2.0
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Unable to login #7535

Open Pessiun opened 3 weeks ago

Pessiun commented 3 weeks ago

Expected Behavior

When I'm requested to enter a Passphrase, I expect to be logged.

Actual Behavior

When I enter the Passphrase and click on continue, I get a response as on the screenshot: image You are successfully authenticated. You can click Launch button or manually enter the token. I click on launch. I'm thrown back to the login page.

Reproduction Steps

Go to login page Fill in the passphrase I'm logged successfully Click on launch button Then I'm thrown to the login page again

Is there an existing issue for this?

Additional Information

It's the same issue even at the office and with the VPN.

Insomnia Version

9.2.0

What operating system are you using?

Windows

Operating System Version

windows 10

Installation method

download insomnia

Last Known Working Insomnia version

9.2.0

shrpow commented 3 weeks ago

Me too. When I try to paste the token into the input, I see Invalid code: Failed to fetch.

Pessiun commented 3 weeks ago

Nothing is functional. image

subnetmarco commented 3 weeks ago

@notjaywu @filfreire @marckong

notjaywu commented 3 weeks ago

@shrpow @Pessiun Can you share the console logs when logging in? It helps us to identify the problem. Thank you!

image

shrpow commented 3 weeks ago
image

Resolved. For some reason, it uses a proxy from the settings (which I forgot to renew). After I disabled the proxy, everything worked.

subnetmarco commented 3 weeks ago

@Pessiun are you also using a proxy?

Pessiun commented 3 weeks ago

Hi, Yes, I’m using a proxy, thanks.

Best regards,

Mukindia Stella QA Engineer Technology - Savings, Financing & Advisory Services Mobile: +46 (0) 707635753

From: Marco Palladino @.> Sent: den 12 juni 2024 13:04 To: Kong/insomnia @.> Cc: Mukindia, Stella @.>; Mention @.> Subject: Re: [Kong/insomnia] Unable to login (Issue #7535)

CAUTION: This email originated from outside of the organization.

Be cautious when clicking links and opening attachments!

@Pessiunhttps://github.com/Pessiun are you also using a proxy?

— Reply to this email directly, view it on GitHubhttps://github.com/Kong/insomnia/issues/7535#issuecomment-2162727478, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDL37ZPFTB2RWUB325QZHGLZHATKRAVCNFSM6AAAAABJF3LBCWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRSG4ZDONBXHA. You are receiving this because you were mentioned.Message ID: @.**@.>>

notjaywu commented 3 weeks ago

@Pessiun You can disable the proxy in the Preference and log in again

image
Pessiun commented 3 weeks ago

Hi, I’ve checked and the proxy was not checked.

Still not functional. How can I retrieve my projects I’ve created to start using the Local scratchpad?

@.***

Best regards,

Mukindia Stella QA Engineer Technology - Savings, Financing & Advisory Services Mobile: +46 (0) 707635753

From: Jay Wu @.> Sent: den 12 juni 2024 13:28 To: Kong/insomnia @.> Cc: Mukindia, Stella @.>; Mention @.> Subject: Re: [Kong/insomnia] Unable to login (Issue #7535)

CAUTION: This email originated from outside of the organization.

Be cautious when clicking links and opening attachments!

@Pessiunhttps://github.com/Pessiun You can disable the proxy in the Preference and log in again image.png (view on web)https://github.com/Kong/insomnia/assets/130019718/080b1154-2d59-410e-ba24-7029205bf347

— Reply to this email directly, view it on GitHubhttps://github.com/Kong/insomnia/issues/7535#issuecomment-2162772013, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDL37ZK4DG6YIHCTZQJ7DI3ZHAWDLAVCNFSM6AAAAABJF3LBCWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRSG43TEMBRGM. You are receiving this because you were mentioned.Message ID: @.**@.>>

notjaywu commented 3 weeks ago

@Pessiun Could you share your console logs? You can find it from

Screenshot 2024-06-12 at 19 44 05

image

Pessiun commented 3 weeks ago

@. @.

Best regards,

Mukindia Stella QA Engineer Technology - Savings, Financing & Advisory Services Mobile: +46 (0) 707635753

From: Jay Wu @.> Sent: den 12 juni 2024 13:45 To: Kong/insomnia @.> Cc: Mukindia, Stella @.>; Mention @.> Subject: Re: [Kong/insomnia] Unable to login (Issue #7535)

CAUTION: This email originated from outside of the organization.

Be cautious when clicking links and opening attachments!

@Pessiunhttps://github.com/Pessiun Could you share your console logs? You can find it from Screenshot.2024-06-12.at.19.44.05.png (view on web)https://github.com/Kong/insomnia/assets/130019718/881904e6-087c-422f-ad71-7e58b053a6b4

image.png (view on web)https://github.com/Kong/insomnia/assets/130019718/14a3edbe-6e4f-40e7-b4a5-4f73ed565d4f

— Reply to this email directly, view it on GitHubhttps://github.com/Kong/insomnia/issues/7535#issuecomment-2162802370, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDL37ZO7WI5PAN6NRPS44XLZHAYFTAVCNFSM6AAAAABJF3LBCWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRSHAYDEMZXGA. You are receiving this because you were mentioned.Message ID: @.**@.>>

Pessiun commented 3 weeks ago

@.***

@.***

Best regards,

Mukindia Stella QA Engineer Technology - Savings, Financing & Advisory Services Mobile: +46 (0) 707635753

From: Jay Wu @.> Sent: den 12 juni 2024 13:45 To: Kong/insomnia @.> Cc: Mukindia, Stella @.>; Mention @.> Subject: Re: [Kong/insomnia] Unable to login (Issue #7535)

CAUTION: This email originated from outside of the organization.

Be cautious when clicking links and opening attachments!

@Pessiunhttps://github.com/Pessiun Could you share your console logs? You can find it from Screenshot.2024-06-12.at.19.44.05.png (view on web)https://github.com/Kong/insomnia/assets/130019718/881904e6-087c-422f-ad71-7e58b053a6b4

image.png (view on web)https://github.com/Kong/insomnia/assets/130019718/14a3edbe-6e4f-40e7-b4a5-4f73ed565d4f

— Reply to this email directly, view it on GitHubhttps://github.com/Kong/insomnia/issues/7535#issuecomment-2162802370, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDL37ZO7WI5PAN6NRPS44XLZHAYFTAVCNFSM6AAAAABJF3LBCWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRSHAYDEMZXGA. You are receiving this because you were mentioned.Message ID: @.**@.>>

subnetmarco commented 3 weeks ago

@Pessiun your last messages were not received properly, could you please comment again?

Pessiun commented 3 weeks ago

Hi, Here is the console logs! @.***

@.***

Best regards,

Mukindia Stella QA Engineer Technology - Savings, Financing & Advisory Services Mobile: +46 (0) 707635753

From: Marco Palladino @.> Sent: den 12 juni 2024 23:35 To: Kong/insomnia @.> Cc: Mukindia, Stella @.>; Mention @.> Subject: Re: [Kong/insomnia] Unable to login (Issue #7535)

CAUTION: This email originated from outside of the organization.

Be cautious when clicking links and opening attachments!

@Pessiunhttps://github.com/Pessiun your last messages were not received properly, could you please comment again?

— Reply to this email directly, view it on GitHubhttps://github.com/Kong/insomnia/issues/7535#issuecomment-2163941588, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDL37ZKV7FD6LJWRE5DT6HDZHC5J7AVCNFSM6AAAAABJF3LBCWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRTHE2DCNJYHA. You are receiving this because you were mentioned.Message ID: @.**@.>>

notjaywu commented 3 weeks ago

@Pessiun The message should be blocked, I can't see your console log. Can you join our community Slack channel via https://chat.insomnia.rest? I can DM you for more details.

Pessiun commented 3 weeks ago

image

notjaywu commented 3 weeks ago

@Pessiun Sorry, I must delete your second image because it has a sensitive message. Can you check if the domain api.insomnia.rest is blocked by any security policy? The /auth/whoami request was not sent out for some reason.

Pessiun commented 3 weeks ago

That's not so good! Delete it completely.

subnetmarco commented 3 weeks ago

We are adding more information to detect when the network interface is online, but the connectivity may not be working because of proxies that are refusing the connection.

jnaulhdl commented 2 weeks ago

I'm having this same issue. Authentication through Google. "Enable Proxy" not checked. When I get to this popup: image Clicking "Manually enter token" does nothing, and clicking "Launch" sets focus to the app (or reopens app if closed), but doesn't continue with login.

There is one error on the console after the app reopens: image

After clicking on the link beside GET, it takes me to the Network tab to this line: image

I hope this helps. If you need any additional information, please let me know.

marckong commented 2 weeks ago

@jnaulhdl Can you send us your email address in our slack via DM? https://getinsomnia.slack.com

jnaulhdl commented 2 weeks ago

@marckong Who do I need to start a DM with?

marckong commented 2 weeks ago

@jnaulhdl which timezone are you located in? For now you can send me a DM.

jakubkuc commented 1 week ago

I have the same problem for about 2 weeks. Is there any updates on that issue?

subnetmarco commented 4 days ago

@marckong any update on this front?

marckong commented 4 days ago

@jnaulhdl please let us know when you are available to troubleshoot. I have not received a response from you.

marckong commented 4 days ago

@jakubkuc can you pleaes DM us which email you use for your account through the our public Slack channel? https://getinsomnia.slack.com/