Exception: 429-{"code":"429000","msg":"Too Many Requests"}

[rezalove3]

Exception: 429-{"code":"429000","msg":"Too Many Requests"}

[Homeyli]

I have the same error. I think this error started two weeks ago. What is the cause? I checked the requests. I had a maximum of one request per minute.

[clubbrb]

Also having this error.

@Homeyli where did you find your maximum one request per minute limit?

Docs suggest a rate limit of 30 times/3s for both Trade and User endpoints. I'm definitely not requesting more than that but still getting this error so maybe I also have a one request per minute limit...

[Homeyli]

I also have this fucking problem, my requests are less than what is said in the document.

[clubbrb]

It turns out this error means their server is overloaded and you just have to try again. (docs)

[JPizzal]

Has this situation been fixed?

[progressivehed]

Hi. We are working on it to optimize it.

[clubbrb]

I'm working around this with a While True loop and a 5 minute timeout:

timeout = time.time() + 300
price = None
while price is None:
    try:
        price = market.get_ticker("ETHUSDTM")
    except:
        if time.time() > timeout:
            print("Timeout")
            exit()
        else:
            time.sleep(.5)
            pass

[JPizzal]

Can you adjust the timeout? To say 10secs?

[clubbrb]

for sure!

timeout = time.time() + 10

you may also want to tweak the sleep time in between tries, or just remove it completely if you like eg.

        else:
            time.sleep(.1)
            pass

[JPizzal]

So is it helping bypass that issue? My trade strategy is super fast HFT so I need the info asap all in the blink. What time do you recommend for that to not get to many requests again>?

[clubbrb]

I don't run HFT so I'm not sure if this loop will be fast enough but I think if I were you I would try it without the time.sleep()

[JPizzal]

Love the knowledge and help. Would you be available for hire as a consultant to my coders? Maybe oversea them time to time couple hours a week?

[JPizzal]

So when this 429 loop happens all it does is allow you to retry an order?

But if the order or opportunity is already gone by then it's kinda hurtful to a strategy.

So are you not have any connection issues anymore?

[hemswayy]

This has a solution, you can simply send the request again within the next 2-3 seconds and it will fulfil the order, it is best used with a market order type. Hope this helps

[JPizzal]

So when this 429 loop happens all it does is allow you to retry an order?

But if the order or opportunity is already gone by then it's kinda hurtful to a strategy.

So are you not have any connection issues anymore?

I need maker maker ability 

[null-routed]

I can confirm this issue is still present and it's making me lose quite a bit of opportunities and money. My bot is failing to close orders on time causing me to have to close the orders manually.

A quick example to reproduce the issue:

from kucoin_futures.client import Trade
import time
from datetime import datetime
class Bot():

    def __init__(self, key, secret, passphrase):
        self.client = Trade(key=key, secret=secret, passphrase=passphrase, is_sandbox=False, url='')

    def placeOrder(self, symbol, side, closeOrder = False):

        msg = "CLOSE" if closeOrder else "OPEN"

        try:
            order_id = self.client.create_market_order(symbol = symbol, side = side, lever = 1, size = 1, closeOrder = closeOrder)
            print(f'[{datetime.now().strftime("%H:%M:%S")}] -> {symbol} {msg} order: {order_id}')
        except Exception as e:
            print(f'[{datetime.now().strftime("%H:%M:%S")}] -> {symbol} {msg} order failed: {str(e)}')

myBot = Bot("myKey", "mySecret", "myPassphrase")

# opening orders
for s in ["XBTUSDTM","ETHUSDTM","BNBUSDTM", "BCHUSDTM","CHZUSDTM"]:
    myBot.placeOrder(s,"buy")
    time.sleep(1)

# Sleeping and closing orders
time.sleep(5)

for s in ["XBTUSDTM","ETHUSDTM","BNBUSDTM", "BCHUSDTM","CHZUSDTM"]:
    myBot.placeOrder(s,"buy", True)
    time.sleep(1)

which prompts the following output:

[14:00:21] -> XBTUSDTM OPEN order: {'orderId': '632070d557de1d0001d9ead0'}
[14:00:22] -> ETHUSDTM OPEN order: {'orderId': '632070d6eb20e6000146777b'}
[14:00:24] -> BNBUSDTM OPEN order: {'orderId': '632070d8beda7100015e44d0'}
[14:00:25] -> BCHUSDTM OPEN order: {'orderId': '632070d94fb1ef000127c27a'}
[14:00:27] -> CHZUSDTM OPEN order: {'orderId': '632070db95236400016ddbc3'}
[14:00:33] -> XBTUSDTM CLOSE order failed: 429-{"code":"429000","msg":"Too Many Requests"}
[14:00:35] -> ETHUSDTM CLOSE order: {'orderId': '632070e3eb20e60001469736'}
[14:00:36] -> BNBUSDTM CLOSE order: {'orderId': '632070e44f3b000001233f85'}
[14:00:37] -> BCHUSDTM CLOSE order failed: 429-{"code":"429000","msg":"Too Many Requests"}
[14:00:39] -> CHZUSDTM CLOSE order failed: 429-{"code":"429000","msg":"Too Many Requests"}

even if I am well under the 30/3s rate limit. This needs to be fixed.