[no bug description] Biometrics

[DrMopp]

Cannot get biometrics (fingerprint) to open database. Worked OK before phone reset called for app reinstallation

[J-Jamet]

What error is displayed? Did you follow the error recommendations? What is the version of KeePassDX? What is your system version? Have you installed a custom ROM?

There's a template to follow when opening a bug : https://github.com/Kunzisoft/KeePassDX/blob/master/.github/ISSUE_TEMPLATE/bug_report.md

I'll tell you right now, though, if it used to work, but now it doesn't after a phone reset, it's not a problem in the KeePassDX code.

[DrMopp]

Hi, thanks, I realise it's not a fault with the code, just reaching out.

There is no error message as such but the left hand green button with the fingerprint icon has the word 'unavailable". I log into the phone with the same fingerprint so I know it works

Version of KpassDX is 4.0.6.

OneUI version 6.1 over Android 14 on Samsung S24+

Regards Bob Keightley

---

From: Jérémy JAMET @.> Sent: Friday, June 7, 2024 12:27:08 PM To: Kunzisoft/KeePassDX @.> Cc: DrMopp @.>; Author @.> Subject: Re: [Kunzisoft/KeePassDX] Biometrics (Issue #1842)

What error is displayed? Did you follow the error recommendations? What is the version of KeePassDX? What is your system version? Have you installed a custom ROM?

There's a template to follow when opening a bug : https://github.com/Kunzisoft/KeePassDX/blob/master/.github/ISSUE_TEMPLATE/bug_report.md

I'll tell you right now, though, if it used to work, but now it doesn't after a phone reset, it's not a problem in the KeePassDX code.

— Reply to this email directly, view it on GitHubhttps://github.com/Kunzisoft/KeePassDX/issues/1842#issuecomment-2154641741, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AXF6FEE5D46Q3ASDVUW4EC3ZGGKIZAVCNFSM6AAAAABI6O3SDCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJUGY2DCNZUGE. You are receiving this because you authored the thread.Message ID: @.***>

[DrMopp]

Please close, now working.

Regards Bob Keightley

---

From: Bob Keightley @.> Sent: Friday, June 7, 2024 4:57:36 PM To: Kunzisoft/KeePassDX @.>; Kunzisoft/KeePassDX @.> Cc: Author @.> Subject: Re: [Kunzisoft/KeePassDX] Biometrics (Issue #1842)

Hi, thanks, I realise it's not a fault with the code, just reaching out.

There is no error message as such but the left hand green button with the fingerprint icon has the word 'unavailable". I log into the phone with the same fingerprint so I know it works

Version of KpassDX is 4.0.6.

OneUI version 6.1 over Android 14 on Samsung S24+

Regards Bob Keightley

---

From: Jérémy JAMET @.> Sent: Friday, June 7, 2024 12:27:08 PM To: Kunzisoft/KeePassDX @.> Cc: DrMopp @.>; Author @.> Subject: Re: [Kunzisoft/KeePassDX] Biometrics (Issue #1842)

What error is displayed? Did you follow the error recommendations? What is the version of KeePassDX? What is your system version? Have you installed a custom ROM?

There's a template to follow when opening a bug : https://github.com/Kunzisoft/KeePassDX/blob/master/.github/ISSUE_TEMPLATE/bug_report.md

I'll tell you right now, though, if it used to work, but now it doesn't after a phone reset, it's not a problem in the KeePassDX code.

— Reply to this email directly, view it on GitHubhttps://github.com/Kunzisoft/KeePassDX/issues/1842#issuecomment-2154641741, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AXF6FEE5D46Q3ASDVUW4EC3ZGGKIZAVCNFSM6AAAAABI6O3SDCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJUGY2DCNZUGE. You are receiving this because you authored the thread.Message ID: @.***>