Closed mccuskk closed 10 years ago
The CATI system computes paid time as phone time + 6 minutes per hour pro rata - Subject to paid time not exceeding logged on time.
There is a question as to whether we will build the second calculation into the Summary Report or just use the first part.
Issues with current reports
The Interviewer Summary report now shows shift allowance, manager allocated time and paid time. The shift allowance is generated correctly over multiple days
The CATI system computes paid time as phone time + 6 minutes per hour pro rata - Subject to paid time not exceeding logged on time.
There is a question as to whether we will build the second calculation into the Summary Report or just use the first part.
Issues with current reports