Kylin-Network / subport

Kylin support tasks triage and escalation
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Pichu Airdrop not received #28

Closed jasonDeutsch214 closed 1 year ago

jasonDeutsch214 commented 1 year ago

I completed option 1 on the the airdrop site with my metamask and polkadot.js extension and it looks like I did not receive the tokens. I used the Allow access to all chains address not sure if there is another I should have added.

Metamask address

0x18235d6eB8b7Fdbd6fDBb45eDBA4b2c485cDabDF

Polkadot.js address 5EoFoNWF42P6nLeGmZwUYw3CjVRwn94LDLHoH9WoSABNMeVF

STOOV1 commented 1 year ago

Hello jasonDeutsch214 Please make sure you are in the correct Pichiu Network and that you’ve updated your Metadata in SETTINGS. This should do the trick.

inodelisia commented 1 year ago

Hello @jasonDeutsch214 You should see the tokens inside address Polkadot.js address 5EoFoNWF42P6nLeGmZwUYw3CjVRwn94LDLHoH9WoSABNMeVF on Pichiu Network, as @STOOV1 stated earlier there should be a network selection issue (https://polkadot.js.org/apps/?rpc=wss%3A%2F%2Fpichiu-rococo-01.onebitdev.com#/utilities) I've just checked and the airdrop was already transferred to you.

Regards, Razvan