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Kylin-Network / subport

Kylin support tasks triage and escalation
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Can't access the website and didn't receive the airdrop #33

Closed Johan8888 closed 1 year ago

Johan8888 commented 1 year ago

Hi, staking KYL website is down, how can i withdraw KYL.

I completed option 1 on the the airdrop site with my metamask and polkadot.js extension and it looks like I did not receive the tokens.

Metamask address 0x5Ac33F16AC10db83f78C1e9bFa0b078d390856C2

Polkadot.js address F4nwSWd8TTpAtP5tozGSSXtav95hPjLsdiSoFbLPnwxeNt7

Please check my account.

STOOV1 commented 1 year ago

Hello Johan8888 https://staking.kylin.network/stake/KYL You can access your Kylin here. To see your PCHU be sure your in the correct Network and you’ve updated your Metadata in SETTINGS on Polkadot js.

inodelisia commented 1 year ago

Thank you @STOOV1 ! @Johan8888 your issue has been solved, please confirm. Regards, Razvan

Johan8888 commented 1 year ago

Thanks for your help. I have withdrawn my KYL and saw PHCU in my wallet.