Kylin-Network / subport

Kylin support tasks triage and escalation
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how can i see my pchu in polkadot.js #38

Closed martijn197547 closed 2 years ago

martijn197547 commented 2 years ago

Schermafbeelding 2022-10-24 134751 hello, i did option 2 according to the manual, this is including the handshake as far as I know. correct? i dont know how to see my pchu in polkadot.js or can i use a mobile software wallet (witch one?) to see pchu?

can you help me please?

inodelisia commented 2 years ago

Schermafbeelding 2022-10-24 134751 hello, i did option 2 according to the manual, this is including the handshake as far as I know. correct? i dont know how to see my pchu in polkadot.js or can i use a mobile software wallet (witch one?) to see pchu?

can you help me please?

Hello! Please send me your substrate address and also the ETH address where KYL tokens are hold.

Thank you, Razvan

STOOV1 commented 2 years ago

Hello Make sure you have the correct Network-Pichiu and in SETTINGS you’ve updated your Metadata.

martijn197547 commented 2 years ago

Schermafbeelding 2022-10-24 134751 hello, i did option 2 according to the manual, this is including the handshake as far as I know. correct? i dont know how to see my pchu in polkadot.js or can i use a mobile software wallet (witch one?) to see pchu? can you help me please?

Hello! Please send me your substrate address and also the ETH address where KYL tokens are hold.

Thank you, Razvan

hello,

ETH adress: 0x03b0d0bc44a6ad1b7f954a3e5c38c6062c7c5c55 substrate addres: 15mdwv6EgKxqHDjcr75BZfRNdjzYunYuPjF6j33V6p1zhFtW

martijn197547 commented 2 years ago

Hello Make sure you have the correct Network-Pichiu and in SETTINGS you’ve updated your Metadata.

hello,

can you tell me how to select Network-Pichiu ?

thx

inodelisia commented 2 years ago

Hello @martijn197547 ! I was unable to find the Option 2 submitted into our requests database neither with address 0x03b0d0bc44a6ad1b7f954a3e5c38c6062c7c5c55 or 15mdwv6EgKxqHDjcr75BZfRNdjzYunYuPjF6j33V6p1zhFtW. Also address 0x03b0d0bc44a6ad1b7f954a3e5c38c6062c7c5c55 has no KYL tokens hold.

martijn197547 commented 2 years ago

Hello @martijn197547 ! I was unable to find the Option 2 submitted into our requests database neither with address 0x03b0d0bc44a6ad1b7f954a3e5c38c6062c7c5c55 or 15mdwv6EgKxqHDjcr75BZfRNdjzYunYuPjF6j33V6p1zhFtW. Also address 0x03b0d0bc44a6ad1b7f954a3e5c38c6062c7c5c55 has no KYL tokens hold.

i don't understand: 0x03b0d0bc44a6ad1b7f954a3e5c38c6062c7c5c55 (adres trust wallet eth)

15mdwv6EgKxqHDjcr75BZfRNdjzYunYuPjF6j33V6p1zhFtW (signed message)

0x6882b79cafa5b930da8646789e23f1922e360b3f249c9f2a6f4bdf14c2482e891e37c158c8722ee5deb91f9e94c593ca39befe54b81e363cf6fcf4255667b4111c (signature hash)

i did option 2: https://airdrop.kylin.network/assets/Option%202%20DEMO.mp4 Schermafbeelding 2022-10-26 092324

i get the message that it was ok.