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L5-Z / pe

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Smart suggestion does not make sense #3

Open L5-Z opened 7 months ago

L5-Z commented 7 months ago 
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smart
Here is a smart itinerary for your date (the afternoon is planned around your base preferences!):
We begin with lunch at Sushi Spectacular, followed by some fun at Katong Food Walk.
We proceed to have dinner at Sichuan, and finish the night at Universal Studios Singapore Express Pass.

Are you satisfied with the date idea? [Yes/No]
No
I apologise for not being smart enough. Please try again next time!
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Finishing the night at an Express Pass does not make sense. "Universal Studios Singapore" alone would make sense. Furthermore the USS theme park closes at 7pm making the suggestion highly unviable especially with the UserGuide promoting "But then, it hits you—it’s your 1-year anniversary and you haven’t planned anything special yet! With just three hours to go before you meet your significant other, panic starts to set in. But wait, there’s no need to worry! Introducing ‘Flirt and Fork,’ your personalized date night concierge" which would ultimately result in failing the user and failing to serve its purpose of generating good and viable suggestions.

nus-pe-script commented 7 months ago

Team's Response

First, it is clear that our app helps to generate itineraries and ideas for date planning. But it never specifies that all our options will be something that all users will agree with as feasible or optimal. That is why users (like you in this screenshot) can still edit reject the smart itinerary generated! The value proposition as stated for the 'smart' function in particular is that it generates the afternoon portion based on the user's default preferences, which it did in this case (cuisine and locations of afternoon suggestions match those in user information). The paragraph you quoted from our UG is for the application in its entirety,

Secondly, assuming that the itinerary generated HAS to be accurate and feasible, let's run through it to prove that it is:

  1. The user starts the date with an early lunch at 1130am
  2. They finish lunch at 130pm, and proceed with the walk
  3. They finish the walk at 4pm, and get hungry so they proceed to have an early dinner
  4. They finish dinner at 515pm, and proceed to USS to have a bit of fun. They therefore use the EXPRESS PASS which might be necessary in this case, so that they can skip queues for rides and precisely get to hop on a few experiences before USS closes at 7pm (also, most of the time there is a 30min-1hour allowance after the official closing time).

Thus, we believe that stating "Universal Studios Singapore Express Pass" still makes sense in this context, and that the suggestion could still be viable.

Thanks for the feedback though!

Items for the Tester to Verify

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Team chose [response.Rejected]

Reason for disagreement: [replace this with your explanation]

## :question: Issue severity Team chose [`severity.VeryLow`] Originally [`severity.High`] - [ ] I disagree **Reason for disagreement:** [replace this with your explanation]