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LOENS2 / pterodactyl_exporter

Python script that extracts metrics from the Pterodactyl API and provides a metrics endpoint for Prometheus
GNU General Public License v3.0
30 stars 11 forks source link

[Unsolvable] Script doesn't work with Ubuntu 18.04 + Python 3.6 #14

Closed kalleswe closed 1 year ago

kalleswe commented 1 year ago

Service will not start if done as described on the github page:

Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: /usr/local/lib/python3.6/dist-packages/pkg_resources/init.py:119: PkgResourcesDeprecationWarning: 0.18ubuntu0.18.04.1 is an invalid version and will not be supported in a future release Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: PkgResourcesDeprecationWarning, Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: /usr/local/lib/python3.6/dist-packages/pkg_resources/init.py:119: PkgResourcesDeprecationWarning: 2.17.12ubuntu1.1 is an invalid version and will not be supported in a future release Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: PkgResourcesDeprecationWarning, Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: Traceback (most recent call last): Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: File "/usr/local/bin/pterodactyl_exporter", line 33, in Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: sys.exit(load_entry_point('pterodactyl-exporter==0.1.2', 'console_scripts', 'pterodactyl_exporter')()) Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: File "/usr/local/lib/python3.6/dist-packages/pterodactyl_exporter-0.1.2-py3.6.egg/pterodactyl_exporter/pterodactyl_exporter.py", line 29, in main Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: File "/usr/local/lib/python3.6/dist-packages/pterodactyl_exporter-0.1.2-py3.6.egg/pterodactyl_exporter/http_client.py", line 41, in get_server Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: File "/usr/lib/python3.6/json/init.py", line 354, in loads Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: return _default_decoder.decode(s) Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: File "/usr/lib/python3.6/json/decoder.py", line 339, in decode Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: obj, end = self.raw_decode(s, idx=_w(s, 0).end()) Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: File "/usr/lib/python3.6/json/decoder.py", line 357, in raw_decode Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: raise JSONDecodeError("Expecting value", s, err.value) from None Apr 9 13:41:07 server1 pterodactyl_exporter[19586]: json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

LOENS2 commented 1 year ago

  1. First of all: Why didn't you use the correct template for the issue type "bug"? This helps a lot when trying to figure out why my sript wont run under certain circumstances. The correct label for this Issue is "bug" and not "enhancement"!

  2. Well, the stacktrace literally tells you what are potentialy your problems:

    • You're using Ubuntu 18.04 (Server?) 0.18ubuntu0.18.04.1 which isn't officially supported.
    • You're using Python 3.6 /usr/local/lib/python3.6 which is probably too old.

  3. You don't provide any further information on how your setup looks like. There is only so much i can interpret from the stacktrace. I can't fix a problem just by guessing.

  4. Lastly, if you need help with setting up the scripts with Prometheus and Pterodactyl Panel, then feel free to post a question in the "Discussion" tab. The issues are exclusive to actual issues with the code itself.

I'm sorry for my little rant here, but it is very annoying to get these kinds of issues which are really unclear and I'm unable to solve.

LOENS2 commented 1 year ago

It seems like you don't actually care whether the software works or not. I'll close this issue now, because you didn't respond so far, you didn't post any useful indormation and you seem to do that on other projects, too. This is a negative example of how to post an issue!