3DM-GQ7 GNSS/INS device not reconized on m1 macos

[Jae-hyun]

I want to use 3DM-GQ7 ins on m1 macos, but the device is not recognized. Is the device's driver is not supported in m1 mac?

• Apple M1 Macbook Pro 14(2021)
• OS: macOS Ventura 13.4.1
• Connection: mac usbc -> Belkin usbc hub(USB2.0) --> 3DMGQ7-GNSS/INS
• unam -a
  • Darwin Parkui-MacBookPro.local 22.5.0 Darwin Kernel Version 22.5.0: Thu Jun 8 22:22:20 PDT 2023; root:xnu-8796.121.3~7/RELEASE_ARM64_T6000 arm64
• lsusb
  • Bus 002 Device 006: ID 050d:092a Belkin Corporation Belkin USB-C Multimedia Hub Serial: 0000000000000001
  • Bus 002 Device 000: ID 0483:5740 STMicroelectronics Lord Inertial Sensor Serial: 0000 6284.174405
• ls /dev/
  • no new device like(tty.usbserialxxx or cu.usbmodemxxx)
  • in parallels Ubuntu20.04.2 ARM64, the device is recognized(/dev/ttyACM0)

[nathanmillermicrostrain]

Hi Jae,

Unfortunately, the USB firmware on the GQ7 device is not supported by Mac currently. You can use a serial-to-USB converter along with our serial cable to connect to a Mac, or use USB with a windows or linux computer.

We will be releasing a new GQ7 firmware in the near future (think 2 months-ish) that we will be investigating a fix for this issue. This is near-and-dear to my heart personally as I develop on Mac as well!

Nathan