Backup failed in browser but it works with php artisan backup:run

[JoseElizondoGuzman]

Bug report

What I did:"Create a new backup"

What I expected to happen: Backup successfully done

What I expected to happen:

Be able to create the backup

What happened: I was not able to create the backup when i click on create

and i get this error -> bundle.js?v=4.1.48@53bc6028f445f9b2ecfb8893283f6b6087539353:2 PUT http://127.0.0.1:8000/admin/backup/create 500 (Internal Server Error)

Failed to authenticate on SMTP server with username "testBenefitsCenter@gmail.com" using 3 possible authenticators. Authenticator LOGIN returned Expected response code 235 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials 67sm5788273qtf.83 - gsmtp ". Authenticator PLAIN returned Expected response code 235 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials 67sm5788273qtf.83 - gsmtp ". Authenticator XOAUTH2 returned Expected response code 250 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials 67sm5788273qtf.83 - gsmtp ".

What I've already tried to fix it:

I had change some mail values in the .env and follow other steps, however i am getting this issue over the browser

Backpack, Laravel, PHP, DB version:

BACKPACK VERSION:

4.1.48@53bc6028f445f9b2ecfb8893283f6b6087539353

PHP VERSION:

PHP 8.0.5 (cli) (built: Apr 28 2021 00:30:18) ( ZTS Visual C++ 2019 x64 ) Copyright (c) The PHP Group Zend Engine v4.0.5, Copyright (c) Zend Technologies with Xdebug v3.0.4, Copyright (c) 2002-2021, by Derick Rethans

LARAVEL VERSION:

v8.50.0@d892dbacbe3859cf9303ccda98ac8d782141d5ae DB: MySql Workbench CE 8.0

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[JoseElizondoGuzman]

Nevermind - this was some missconfiguration from my side! thanks in any case! :)

[tabacitu]

Thanks for the update @JoseElizondoGuzman . What in particular was misconfigured in your case? It might help others who run into the same problem.

[JoseElizondoGuzman]

It was actually an issue with the email configuration, i had to set up the email to enable external apps to access it, after that this issue got fixed. https://support.google.com/accounts/answer/3466521?hl=en#:~:text=Go%20to%20the%20Security%20section,service%20you%20want%20to%20review.