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LaserWeb / LaserWeb4-Binaries

Installers for LaserWeb4
GNU Affero General Public License v3.0
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White screen on startup (Windows 10) #36

Closed wtcarterofgalwayhome closed 3 years ago

wtcarterofgalwayhome commented 3 years ago

This looks like an old and common issue, but I can't find a resolution that works for me.

I just installed LW4 4.0.998-136 on my Windows 10 machine and I get a white screen on startup. (Windows 10 Home, Version 1909, OS Build 18363.1198.)

I tried uninstalling and reinstalling and tried both 32 and 64 bit. I ran System File Checker and Compatibility Troubleshooter. All with no luck. Also removed ~/Library/Application\ Support/lw.comm-server/ also with no luck.

Any help will be appreciated.

wtcarterofgalwayhome commented 3 years ago

I resolved this issue. It turns out that I had a conflicting service running on my computer. Finding the cause required running msconfig and rebooting multiple times.

This link was very helpful: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows