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Laupe / otrs-api

OTRS API SOAP Web Service Client for PHP
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Can't create Article on OTRS 6 - PHP (SOAP) #1

Open KrYpToDeN opened 5 years ago

KrYpToDeN commented 5 years ago

Hello.

I'm using your project to create tickets. But in new OTRS 6 version i have a problem with addArticle function.

Creating empty Ticket - Done. Creating Article - error: Can't locate object method "ArticleCreate" via package "Kernel::System::Ticket".

As i know, something was changed in this OTRS version. But i can't solve it.

Could you help me, please?

benjackson391 commented 3 years ago

Hi, you should use ArticleBackendObject. See https://otrs.perl-services.de/otrs/rel-6_0/Kernel::System::Ticket::Article::Backend::MIMEBase