Open KrYpToDeN opened 5 years ago
Hello.
I'm using your project to create tickets. But in new OTRS 6 version i have a problem with addArticle function.
Creating empty Ticket - Done. Creating Article - error: Can't locate object method "ArticleCreate" via package "Kernel::System::Ticket".
As i know, something was changed in this OTRS version. But i can't solve it.
Could you help me, please?
Hi, you should use ArticleBackendObject. See https://otrs.perl-services.de/otrs/rel-6_0/Kernel::System::Ticket::Article::Backend::MIMEBase
Hello.
I'm using your project to create tickets. But in new OTRS 6 version i have a problem with addArticle function.
Creating empty Ticket - Done. Creating Article - error: Can't locate object method "ArticleCreate" via package "Kernel::System::Ticket".
As i know, something was changed in this OTRS version. But i can't solve it.
Could you help me, please?