We might try using the registration tablets via an ambassador service, the same as we did previously with the clipboards.
Observations from the senior center setup:
We had a line of patrons at 9:30am, anxious to get started
We were a little worried how long registration would take, so we started pre-registering people
Once registered, patrons worried about losing their place in line
Overall registration went quite quickly, we had 100 tickets in the system in a bit more than 30 minutes
There were 3 or 4 of us working registration the whole time, so it would have been easy to have one tablet at the check-in desk for volunteers and the other 3 with ambassadors working their way down the line registering people. Doing it this way would have provided a couple benefits:
patrons keep their place in line, reducing their anxiety
patrons in line see the ambassadors getting to them, reducing their anxiety
each tablet is under the watchful eye of one person
patrons do NOT see volunteers "jumping the line" and need it explained to them
Also, a number of people had trouble bending over the registration table. Being able to hold the tablet at chest level would be an improvement.
Note: we will want the tablets in cases to protect against drops. Also, we may want to put a small leash on the tablet so the ambassador can catch it when dropped.
We might try using the registration tablets via an ambassador service, the same as we did previously with the clipboards.
Observations from the senior center setup:
There were 3 or 4 of us working registration the whole time, so it would have been easy to have one tablet at the check-in desk for volunteers and the other 3 with ambassadors working their way down the line registering people. Doing it this way would have provided a couple benefits:
Also, a number of people had trouble bending over the registration table. Being able to hold the tablet at chest level would be an improvement.
Note: we will want the tablets in cases to protect against drops. Also, we may want to put a small leash on the tablet so the ambassador can catch it when dropped.