Is your feature request related to a problem? Please describe.
When calling the API for Tickets.getAll, there is an argument to set search criteria. It supports only the status code but not the status type. For example, if I would like to search all tickets that have a status type of INPROGRESS, I cannot do that. Searching for status code is less useful because it could have various meanings across projects. I tried to loop through all projects and retrieving status labels then I hit rate limit.
Describe the solution you'd like
Please allow searching for status types in $searchCriteria
Additional context
Add any other context or screenshots about the feature request here.
Is your feature request related to a problem? Please describe. When calling the API for Tickets.getAll, there is an argument to set search criteria. It supports only the status code but not the status type. For example, if I would like to search all tickets that have a status type of INPROGRESS, I cannot do that. Searching for status code is less useful because it could have various meanings across projects. I tried to loop through all projects and retrieving status labels then I hit rate limit.
Describe the solution you'd like Please allow searching for status types in
$searchCriteriaAdditional context Add any other context or screenshots about the feature request here.