For members, their primary account management interface is the LOS (idm, in particular). This is where we provide them with the ability to choose one of the email addresses associated with their github account as their primary contact email address.
Administrators largely depend on HubSpot for tracking data related to membership and for sending communications to members by email. The email address set for a member's HubSpot contact is the email a member used to apply to the program, and it might (and often does) differ from the email address they later choose to designate as their primary email address.
Aside from us needing to have a "single source of truth" for a member's primary email address in order to ensure we're always sending communication to the right place, other critical features to come will depend on our ability to reliably identify the idm/echo account for a member's HubSpot contact and vice versa.
The key to delivering on the above is having a stronger link between HubSpot contacts and idm accounts. When a user is created in IDM, link an idm user account with their HubSpot contact at the time of sign up:
Store the user's unique HubSpot contact ID in idm.
Add the user's unique idm ID to their HubSpot contact.
heyheyjp
commented
7 years ago
For members, their primary account management interface is the LOS (
idm, in particular). This is where we provide them with the ability to choose one of the email addresses associated with their github account as their primary contact email address.Administrators largely depend on HubSpot for tracking data related to membership and for sending communications to members by email. The email address set for a member's HubSpot contact is the email a member used to apply to the program, and it might (and often does) differ from the email address they later choose to designate as their primary email address.
Aside from us needing to have a "single source of truth" for a member's primary email address in order to ensure we're always sending communication to the right place, other critical features to come will depend on our ability to reliably identify the
idm/echoaccount for a member's HubSpot contact and vice versa.The key to delivering on the above is having a stronger link between HubSpot contacts and
idmaccounts. When a user is created in IDM, link anidmuser account with their HubSpot contact at the time of sign up:idm.idmID to their HubSpot contact.ch4009.