Player support will change and morph over time. We will add to it, subtract from it, it will get delivered in different ways, by different people. What is our KPI? Our fuel gauge? How are we measuring wether or not it's working.
Right now, player support razor is anything that moves the players towards their primary and secondary objectives. How do we know that what we're doing is moving them towards these objectives?
Criteria
Define a simple, repeatable, amazing way of measuring the efficacy of player support.
Principles razor
In order for an issue to be marked as passing, the proposed solution must be aligned with our principles. Check off the principles that this solution is consistent with.
[ ] Cultivate a learning community.
[ ] Prioritize scale over quality
[ ] Align incentives
[ ] Build a team game
[ ] Trust people's intentions and potential
[ ] Enable self-organization & self-determination
[ ] Map feedback loops
[ ] Optimize for agility
[ ] Simulation not preparation
[ ] Sustain the tension between individual and collective gain
Context
Player support will change and morph over time. We will add to it, subtract from it, it will get delivered in different ways, by different people. What is our KPI? Our fuel gauge? How are we measuring wether or not it's working.
Right now, player support razor is anything that moves the players towards their primary and secondary objectives. How do we know that what we're doing is moving them towards these objectives?
Criteria
Define a simple, repeatable, amazing way of measuring the efficacy of player support.
Principles razor
In order for an issue to be marked as
passing, the proposed solution must be aligned with our principles. Check off the principles that this solution is consistent with.