No Access to ledger-manager with Nano S (Sorry, try again (websocket error))

LedgerHQ / ledger-live-desktop

⛔️ DEPRECATED - Ledger Live (Desktop)

https://www.ledger.com/live

MIT License

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No Access to ledger-manager with Nano S (Sorry, try again (websocket error)) #2341

Closed cilahn closed 5 years ago

cilahn commented 5 years ago

Ledger Live Version and Operating System

tested on Ledger Live 1.14
Platform and version: Manjaro Linux / Windows 10

Expected behavior

Opening Ledger Live Desktop and Navigate to Manager, unlock Ledger Nano S. Confirm access on device. Than install an app

Actual behavior

The last Step "Allow Ledger Manager on your device" dies with Error: Sorry, try again (websocket error)

Steps to reproduce the behavior

Enter Live Desktop, try to access "Manager"

Non working Fixes:

Tried 3 differrent USB Cables
Test with 2 different Ledger Devices
Even booted into native Windows 10 with same behavior

What still works

Accessing a Web Wallet (i.e. https://wallet.callisto.network/) Accessing an Account in Ledger Live

legorado commented 5 years ago

Same behavior here, with kernel 5.2.14 and 4.19.72-1 at actual arch linux. Nothing changed. After automatic update of AppImage to V1.14.0 even manually downloaded 1.13.2 and 1.12.0 are having the same behavior.

I'll try to get the backup of my ~/.config/Ledger \Live/ and start directly with 1.13.2

cilahn commented 5 years ago

Problem seems to be fixed automagically. I didn't changed a bit and today it started working on three different machines again. Internet was not degraded on my side. Could it be that something in the cloud git stuck? Case can be closed.

cryptochrome commented 4 years ago

FIX YOUR SHIT, LEDGER YOUR FUCKING DEVICE DOES NOT WORK!

bocekm commented 4 years ago

I had the same issues but after following the recommendations in https://support.ledger.com/hc/en-us/articles/115005165269-Fix-connection-issues I made it to work by disconnecting from a VPN.

4k4xs4pH1r3 commented 3 years ago

@cilahn + @stefanv + @cryptochrome + @bocekm + @legorado Hello this is happening to me, I'm not using any vpn, please your help, when I try to fix MCU firmware in not genuine appear this error Repair Your Ledger device, Sorry try again (websocket error), please Your help fixing it and guide to find a solution in team.