Trying to upgrade Firmware from 1.3.1 to 1.4.1

LedgerHQ / ledger-manager-chrome

Ledger Manager Chrome application

http://www.ledgerwallet.com/apps/manager

MIT License

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Trying to upgrade Firmware from 1.3.1 to 1.4.1 #20

Closed Moneybob closed 6 years ago

Moneybob commented 6 years ago

Ledger Nano S I am unable to install OS updater Firmware Version I'm trying to install 1.4.1 Currently on my Nano S Version 1.3.1 I have rested the Nano S (reentered the 24 code words) I have removed all apps on the Nano S I have exited Google and restarted I have checked that I don't have a USB issue. Turned off and restarted my computer I have latest version of Google Browser. Running Windows 10 64 bit Tried on Windows 7 machine didn't work.

gre commented 6 years ago

I would recommend you contact our support team that have more resource on answering these questions. https://support.ledgerwallet.com/ Github issue are for development issues.