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LedgerHQ / ledger-wallet-ripple

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Ledger ripple wallet 1.0.3 shows 0 XRP balance most of the time #31

Closed dredozubov closed 6 years ago

dredozubov commented 6 years ago

Wallet shows 0 XPR balance most of the time and refuses to send transactions because of insufficient funds. Sometimes it comes into its senses, but it's hard to say what triggers that. I tried plugging the ledger nano s at different time, reinstalled wallet more than 10 times. The log file exported by application is empty.

yannickl commented 6 years ago

I have the same issue here. I've tried to remove the app and reinstall, to cleanup the transaction history and the balance is still 0.

mathieucivel commented 6 years ago

Same for me, on Mac OS.

vron503 commented 6 years ago

And me, ballance gone to 0, and I don't know what to do? Google Chrome

amougel commented 6 years ago

The fact that the balance shows 0 or that you can't send transaction is something that is not due to the app itself and is not something that we can control yet. The app uses by default the official node wss///s2.ripple.com.

Under heavy load (which seems to be constantly the case since a month), this node tends to either:

The only thing you can do is try to resync your app later in the day or host/used another node (you can change it by starting the app without your device plugged in and click on "change node")

We are currently deploying our own ripple node the allow our user to use the ripple network under heavy load but the feature is not out yet.

Seadreamer commented 6 years ago

This worked for me guys. Changed node to: wss://s1.ripple.com. S2 does not work for me ever. Thanks for all your input.