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Inconsistant results when uploading large PDF files. #331

Open stop-error opened 11 months ago

stop-error commented 11 months ago

I've noticed that Libki has trouble processing large print jobs. This includes documents with large files sizes and documents with high page counts. I've included some instances where we have run into this issue as examples:

  1. Patron A submitted a 126-page print job from the Libki client to the Libki server. When released, only the first 50 pages were printed by the print manager.

  2. Patron B submitted a 74-page print job from the Libki client to the Libki server. When released, the print job status got held up at "Queued", then "Pending". when the status finally reached "Done", nothing was printed by the print manager.

  3. Patron C submitted a 148-page print job from the Libki client to the Libki server. The Libki server only recognized the first 47 pages.

  4. Patron D tried to submit a 200MB PDF via the public web portal. Uploading the file took a very long time to process.

Please let me know if you have any questions.

kylemhall commented 11 months ago
  1. If you view the PDF for that job from the web admin, does it have all the pages?
  2. Do the print manager logs say anything?
  3. Same as 1.
  4. Not sure we can do anything about that. How long did it take? I imagine some kind of ajax uploader with a progress bar would alleviate upload anxiety 😁