Unable to purchase from Play Store

[itsamenathan]

I receive the following error when trying to purchase this app. Transaction was declined. [BM-CPEC-02]

• URL: https://play.google.com/store/apps/details?id=com.jmstudios.redmoon
• Payment Method: Google Pay balance
• Phone: OnePlus One
• ROM: https://forum.xda-developers.com/oneplus-one/orig-development/rom-kernel-unofficial-cyanogenmod-13-0-t3242700

[tmbgreaves]

I am getting the same error - this appears to affect multiple users and multiple payment methods. Spoke with google this morning to follow up on my error and they suggested bug reporting to developer (hence comment here)

The install works fine from f-droid; play store purchase is only to send financial appreciation :-)

[raatmarien]

Hey guys, thanks for letting me know about this. Unfortunately, I've hit a bit of a problem with Google Support telling me that the user should contact them, although they tell you you should contact me.

Anyway, to further troubleshoot, could you try to buy Red Moon with a promo code from Google Play (I've send you one through email) @itsamenathan , so I know if the trouble is with the payment part or the actually downloading the app. Thanks in advance!

[itsamenathan]

@raatmarien the promo code you gave me worked without issue.

[smichel17]

This is an issue with payment on our end. It's a bit tricky, but hopefully will be resolved in a few weeks.

[smichel17]

@raatmarien At this point I think it would be best if you just take Red Moon off the Play Store (or make it unlisted, or something like that). If someone else wants to handle releases there, we can link to them.

[smichel17]

See https://github.com/LibreShift/red-moon/issues/274#issuecomment-918185093