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Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot.
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Bot doesn't work with fbmessenger #1251

Closed FlavioSousa1982 closed 1 year ago

FlavioSousa1982 commented 6 years ago

Hello, good afternoon.

I updated version for extension fbmessenger, and i can receive message by Fbmessenger in my LHC, and can send message (human) to fbmessenger, correctly. But, when actived option for bot (in settings|departament|bot configuration and Modules|Facebook chat|Facebook Pages|Bot disable:False) the message by bot, is not received in Facebook. Only, i see the answer in chat for LHC. The aplication was not been submited in facebook yet. In the above tests, the option 'Application was verified by facebook' = True. And when updated to False, the message wrote by human operator, dont't is received by fbmessenger.

PS. I had a problem during the activation of the fbmessenger ( Unknown column 'lhc_fbmessenger_page.bot_disabled' ), but, fixed by creating "bot_disabled" for both tables. Could this bug be the cause?

remdex commented 6 years ago

Originally lhc bot is not supported by fb messenger just :)

In the future a I’ll add support for lhc bot, but it’s not supported at the moment :)

On Wed, 15 Aug 2018 at 21:58, FlavioSousa1982 notifications@github.com wrote:

Hello, good afternoon.

I updated version for extension fbmessenger, and i can receive message by Fbmessenger in my LHC, and can send message (human) to fbmessenger, correctly. But, when actived option for bot (in settings|departament|bot configuration and Modules|Facebook chat|Facebook Pages|Bot disable:False) the message by bot, is not received in Facebook. Only, i see the answer in chat for LHC. The aplication was not been submited in facebook yet. In the above tests, the option 'Application was verified by facebook' = True. And when updated to False, the message wrote by human operator, dont't is received by fbmessenger.

PS. I had a problem during the activation of the fbmessenger ( Unknown column 'lhc_fbmessenger_page.bot_disabled' ), but, fixed by creating "bot_disabled" for both tables. Could this bug be the cause?

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/LiveHelperChat/livehelperchat/issues/1251, or mute the thread https://github.com/notifications/unsubscribe-auth/ABF85ankmDsYuWu_F2a6qnHUQeUlo4G-ks5uRG84gaJpZM4V-oEM .

-- Sincerely, Remigijus Kiminas

FlavioSousa1982 commented 6 years ago

Ok, thank's Remdex.

Then the option for fbmessenger aplicattion 'bot messenger' in developer facebook, will not aprove, ok? You have prevision for this resource (fbmessenger <> bot lhc) ? There is also a forecast for whatsapp api (https://www.whatsapp.com/business/api) ? Please aprove my skype (flavio.zenga), but we are interested in partnerships in Brazil.

Thank you for your attention.

Flávio Sousa.

remdex commented 6 years ago

Yes, I’ll approve. Yes in fb messenger just disable not :)

On Wed, 15 Aug 2018 at 22:33, FlavioSousa1982 notifications@github.com wrote:

Ok, thank's Remdex.

Then the option for fbmessenger aplicattion 'bot messenger' in developer facebook, will not aprove, ok? You have prevision for this resource (fbmessenger <> bot lhc) ? There is also a forecast for whatsapp api (https://www.whatsapp.com/business/api) ? Please aprove my skype (flavio.zenga), but we are interested in partnerships in Brazil.

Thank you for your attention.

Flávio Sousa.

— You are receiving this because you commented.

Reply to this email directly, view it on GitHub https://github.com/LiveHelperChat/livehelperchat/issues/1251#issuecomment-413309811, or mute the thread https://github.com/notifications/unsubscribe-auth/ABF85elYnpObxqdxGyGQg7sGVatAIyB8ks5uRHd5gaJpZM4V-oEM .

-- Sincerely, Remigijus Kiminas

FlavioSousa1982 commented 6 years ago

Complementing, the bot LHC supported on the Telegram ?

remdex commented 6 years ago

Also not at the moment. Like structure is similar to fb messenges, just would need transformer and I’m just to busy for free stuff so do what I can :)

On Wed, 15 Aug 2018 at 22:44, FlavioSousa1982 notifications@github.com wrote:

Complementing, the bot LHC supported on the Telegram ?

— You are receiving this because you commented.

Reply to this email directly, view it on GitHub https://github.com/LiveHelperChat/livehelperchat/issues/1251#issuecomment-413312766, or mute the thread https://github.com/notifications/unsubscribe-auth/ABF85S9PKcRULyVuZj_Kt9jFZMm6jWWtks5uRHotgaJpZM4V-oEM .

-- Sincerely, Remigijus Kiminas