I am trying to develop a chatbot where the initial chat will be done by my orchestrator (node.js), say, sending and receiving few static messages. I want to store these static messages in LiveEngage so that when the LiveAgent starts chatting, he can view these static messages. How can I do this? Please help
Hi,
I am trying to develop a chatbot where the initial chat will be done by my orchestrator (node.js), say, sending and receiving few static messages. I want to store these static messages in LiveEngage so that when the LiveAgent starts chatting, he can view these static messages. How can I do this? Please help
Thanks in advance