Camera Share Crashes with 64-bit Devices

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Rescue In-App Support Android SDK

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Camera Share Crashes with 64-bit Devices #22

Closed jensulc closed 3 years ago

jensulc commented 5 years ago

We recently included an abiFilter in the build.gradle file for arm64-v8a devices to have 64-bit devices explicitly leverage the 64-bit .so libraries from another vendor. This has in turned cause a crash when opening the camera share functionality. We’re getting a runtime error where the libMediaClient.so library can’t be found. I’ve pasted the entire stacktrace below for more information. Do you have an sdk version that supports 64-bit devices?

zbodogh commented 5 years ago

Dear jensulc,

Currently 64-bit isn't supported. It's on our roadmap, expected around mid-summer.

Best Regards, Zsolt

jensulc commented 5 years ago

@zbodogh do you have a suggested workaround for 64-bit devices?

tbalogh commented 5 years ago

Hi Jensulc,

Thank you for reporting this issue. At the moment we do not have a suggested workaround. We will revisit the issue if we can come up a solution earlier.

Best, Tamas

tbalogh commented 5 years ago

@jensulc We've just released a new version (3.4.0) that contains the 64-bit support. Please report back if the new version works for you.

nripoli4810 commented 4 years ago

Hi @tbalogh, @jensulc has moved to a different team and I've taken over the project where this ticket originated. This issue has been resolved and we'll open a new issue should we encounter anything else. Thanks!