search

LogmeinRescue / iOS-SDK

Rescue In-App Support iOS SDK
http://secure.logmeinrescue.com/welcome/webhelp/EN/SDKi/MobileSDK/c_riossdk_overview.html
Other
6 stars 7 forks source link

Feature Request: Add ability to disable automatic notifications #52

Closed nripoli4810 closed 4 years ago

nripoli4810 commented 4 years ago

The documentation shares that the SDK sends local notifications automatically. We would like to disable these notifications in favor of our own notifications.

For example, in our current flow, we display a local notification as soon as a broadcast session starts. This becomes confusing to the user once the app is backgrounded because they receive a second notification from the SDK itself. Controlling the notification ourselves also allows us to link the user back to a specific screen within our app (rather than just re-opening to the last screen when tapped).

exceptioncatcher91 commented 4 years ago

Hi @nripoli4810,

We will look into it.

Daniel

exceptioncatcher91 commented 4 years ago

Hi @nripoli4810,

Use SDK 5.8.1 to switch off notifications. All you have to do is to set RescueSession's 'disableNotifications' property to true, before you invoke 'startSession()'.

Daniel

nripoli4810 commented 4 years ago

Many thanks @exceptioncatcher91.

We'll try this out in an upcoming sprint and will follow up in a new issue if we have any questions.