Rescue Broadcast Not Working on iOS 14.

[mdflores]

Hi, we were using the RescueSDK 5.10 and its not working with iOS 14.. But it works perfectly on iOS 13. So to isolate the issue we used your sample app and its the same case. We also tried Rescue + from AppStore and its also not working on iOS 14.

Video Recording

Test Devices on Rescue + App: iPhone XS MAX iOS 14.8 iPhone 8 Plus iOS 13.3.1

Rescue + App 7.3.1

Test Devices on Sample App: iPhone XS MAX iOS 14.8 iPhone 8 Plus iOS 13.3.1

RescueSDK 5.10 Xcode 12.5.1

[mdflores]

Any updates on this?

[exceptioncatcher91]

Hi @mdflores

Unfortunately, we could not reproduce this issue. My tips is that the broadcast extension crashes, but I do not know why. I attached the broadcast extension process into Xcode, and the memory usage was below the limit (50MB). Could you attach the broadcast process into the Xcode and check the memory level?

Thanks, Daniel

[mdflores]

@exceptioncatcher91 The same happens on the Rescue + app found in the video.. We will gather more info about this.

[exceptioncatcher91]

@mdflores Could you collect device logs? There may be useful information in it.

[mdflores]

@exceptioncatcher91 we have upgraded to 5.12 and its working now as expected.