loop stops looping too often

[sezen1234]

Describe the bug A clear and concise description of what the bug is. I.e. what you see vs what you expect to see.

Attach an Issue Report Tap the Loop settings icon on the bottom of the screen, then tap Issue Report and attach it to this ticket.

To Reproduce Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Phone

• Hardware:iphone 11 [e.g. iPhone XS]
• OS Version:Ios 17 [e.g. iOS 12.0.1]

Loop Version

• Version Number: [e.g. 1.9.2]
• Repo: [LoopKit/Loop, Katie, etc]

CGM

• Device: [e.g. Dexcom G6]
• Manager app: [e.g. Dexcom App, Spike]

Pump

• Manufacturer:omnipod dash [e.g. Medtronic]
• Model: [e.g. 723]
• Firmware version: [e.g. 2.3A 1.1 0B 0B]

Additional context Add any other context about the problem here.

[marionbarker]

You have opened two issues with no information other than you are having trouble keeping Loop operating. This is almost certainly a problem with your configuration and not something that needs a developer's attention.

No one can help you without more information and the information should be provided either on zulipchat or Facebook - whichever you prefer.

Please close this issue and #2251. Then start a conversation as directed in the LoopDocs links I've provided below.

• https://loopkit.github.io/loopdocs/intro/loopdocs-how-to/#how-to-find-help
• https://loopkit.github.io/loopdocs/build/community/#descriptive-language

To close an Issue that you opened, go to GitHub, navigate to the issue, scroll to the bottom and tap on the Close Issue button.