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LoopKit / Loop

An automated insulin delivery app for iOS, built on LoopKit
https://loopdocs.org
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Error connecting Medtronic pump #2269

Open Kkleytt opened 2 days ago

Kkleytt commented 2 days ago

Describe the bug Help, not so long ago I wanted to make a loop for myself using RaileyLink, MiniMed 715 WWL pump, but for some reason I can't connect them to the program on IOS, I use the Loop program version 3.4.1 (58), I tested this bundle on the iAps program and it works correctly there, when trying to connect to the Loop program, the RileyLink device is detected and correctly responds with sound and light signals, but when connecting to the pump, a long boot occurs and gives an error - "Maximum value exceeded" or "The pump response came at the wrong time". I read the documentation and followed the instructions strictly, the pump has a basic insulin type - Units, the time on the phone is in automatic mode, and it matches the time on the pump, the firmware of the phone and RileyLink is current and stable, I use an Apple iPhone 12 Mini, the phone has enough memory, the batteries are charged everywhere, tell me what the problem could be

Attach an Issue Report Loop Report 2024-12-01 01_35_29+03_00.md

To Reproduce Steps to reproduce the behavior:

  1. Go to 'Settings'
  2. Click on 'Add Pump'
  3. Select Type Insulin
  4. Connect to Riley Link
  5. Turn On connection with RileyLink
  6. Write Pump characteristics (Region and Serial number)
  7. Click on 'Connect to Pump'
  8. Wait 30-40 seconds
  9. See Error "Maximum value exceeded" or "The pump response came at the wrong time""

Expected behavior A clear and concise description of what you expected to happen.

Screenshots https://github.com/user-attachments/assets/bde1b84a-f9b3-4288-a1c3-bfb09c135ace photo_2024-12-01_01-41-02 photo_2024-12-01_01-41-08

Phone

Loop Version

CGM

Pump

Additional context Add any other context about the problem here.

marionbarker commented 2 days ago

Please read this entire section.

https://loopkit.github.io/loopdocs/loop-3/add-pump/#medtronic

near the end of the section it explains what some of the errors mean and how to fix them.

Loop writes therapy settings to the pump when you first connect. The iAPS app does not. So with Loop you can run into settings mismatch between the max bolus and max basal rate when you first connect.