Intercom auto email in case user clicked "start stream" but never started streaming

[thomas1602]

So far I've created an event which sends to intercom whenever a user clicks "Create room"

Now we need another event when user streams successfully

Then I can create the following rules:

Create room = 1 Successfully started streaming = 0

All the users that match this criteria after 10 min of creating a room will receive an email from me. Then it's safe to say something went wrong as they should be able to go live or record within 10 min of creating the room. @hems makes sense?

[thomas1602]

Match of rules that will help us segment users and send targeted emails to DJ's etc that did not click start streaming after signing up. This way we avoid sending these emails to users who signed up just to listen

[hems]

Will close this one as we got another for transactional emails and should try to solve it there!