Loopcast / beta

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Play button keeps spinning #498

Closed thomas1602 closed 8 years ago

thomas1602 commented 9 years ago

@stefanoortisi have you had any issues with this on beta? It happens to me a lot, that the music starts playing but the play button still spins.

screen shot 2015-09-18 at 19 09 23

stefanoortisi commented 9 years ago

@thomas1602 for me it keeps spinning but it never plays the record. This happens for some items, while other items play straight away. Does it happen for you while the music starts playing and the loading keeps spinning?

thomas1602 commented 9 years ago

Yes it does. Any ideas why? How can we improve this?

Sent from my iPhone

On 19 Sep 2015, at 15:34, Stefano Ortisi notifications@github.com wrote:

@thomas1602 for me it keeps spinning but it never plays the record. This happens for some items, while other items play straight away. Does it happen for you while the music starts playing and the loading keeps spinning?

— Reply to this email directly or view it on GitHub.

stefanoortisi commented 9 years ago

what browser are you using? cause i can't replicate it, as for me the problem is that the music never plays sometimes

thomas1602 commented 9 years ago

Ok I'm using the latest version of chrome. Anyway how can we fix that the music never plays sometimes?

Sent from my iPhone

On 19 Sep 2015, at 15:36, Stefano Ortisi notifications@github.com wrote:

what browser are you using? cause i can't replicate it, as for me the problem is that the music never plays sometimes

— Reply to this email directly or view it on GitHub.

stefanoortisi commented 9 years ago

This looks like a server issue. The url of the mp3 provided doesn't get any audio, even if I try to get it requesting manually the url on the address bar:

I registered a session and i got this url: https://rekorded.s3.amazonaws.com/55fd70fa40af14f5113a5ff4_2015-09-19_14-31.mp3

If you try to open this url, even the system player won't start. @hems any idea about why this is happenning? It happens to me with many recordings on the explore page.

hems commented 9 years ago

@stefanoortisi where did you find that mp3 link? i searched the database on beta and couldn't find //=

Also i had the issue where the spinning would be spinning and the sound would be playing..

We might have two issues here //=

stefanoortisi commented 9 years ago

I got it from my localhost:1993, maybe it's not visible from the outside? Anyway one more song with the same problem on beta.loopcast.fm seems to be this:

House Mix 001 by Thomas https://rekorded-beta.s3.amazonaws.com/55b1035daaa4ce030009eda5_2015-07-23_15-10.mp3

Is there any particular song where you see the sound playing with the loading spinning? cause i can't replicate it

hems commented 9 years ago

@stefanoortisi funny! that link : https://rekorded-beta.s3.amazonaws.com/55b1035daaa4ce030009eda5_2015-07-23_15-10.mp3 works on my safari, but doesn't work on my chrome!

also if i download and play it works from my Finder as well.

stefanoortisi commented 9 years ago

oh my god, is chrome becoming the new explorer? or is Finder becoming the new chrome?

hems commented 9 years ago

@stefanoortisi have you tried on safari ? does it play for you?

hems commented 9 years ago

@stefanoortisi i think it's about how the file uploaded finished or how the metadata was written on the mp3 file, etcs.. maybe if the connection drops in the middle and the file isn't written to disk properly the metadata might get weird and chrome might not understand..

stefanoortisi commented 9 years ago

Ok i found the way to replicate the continuos spinning bug while the music plays. It happens when you drag the progress cursor forward. Now the thing is that i don't have recordings on my localhost. The only ones I have don't play (neither on chrome and on safari). Is there any way to get all the beta.loopcast.fm recordings on my localhost to test it easier?

hems commented 9 years ago

@stefanoortisi yes, i copied the BETA database into another mongodb in order to do some tests on my own.

Just copy this 3 lines over to your settings file and uncomment them: https://github.com/Loopcast/beta/blob/schemav2/src/settings.coffee#L173-L175

thomas1602 commented 9 years ago

@stefanoortisi @hems Also several of the recordings on beta don't seem to play at all anymore. Check out the recordings from Mcbride for example.

thomas1602 commented 9 years ago

I think this should be looked at asap so I added the urgent label to it

thomas1602 commented 9 years ago

@stefanoortisi @hems

message from another beta tester. Hopefully this will all be fixed once we migrate to audiopump

screen shot 2015-10-04 at 13 54 28

thomas1602 commented 9 years ago

anyway its good he has only come across one issue

thomas1602 commented 9 years ago

This also works fine for me when using safari

thomas1602 commented 8 years ago

@stefanoortisi @hems guys its crazy how well it works on Firefox. No issues with spinning at all and I can seek to the middle of an hour recording without having to wait at all! Chrome is being a real bitch, isn't is support to be the best browser?

hems commented 8 years ago

weird to hear that regarding chrome! i can't believe it is not playing some mp3 files.

regarding jumping to the middle of the MP3 that is something we can have a better look later, maybe amazon S3 can do that work for us, but in many cases we actually have to implement some tricks in order to let users really skip.

thomas1602 commented 8 years ago

Also the spinning problem won't be fixed when we migrate to Audiopump as the recordings are still hosted on AWS?

thomas1602 commented 8 years ago

Some other people experiencing the same issue: https://code.google.com/p/chromium/issues/detail?id=110309

hems commented 8 years ago

@thomas1602 even when we move to audiopump we will still host the sets on S3 !

What might help is to change how our recording server saves the mp3 file.

hems commented 8 years ago

Let's see, i'm talking to Brad from audiopump about it.

thomas1602 commented 8 years ago

This is the main issue: https://github.com/Loopcast/beta/issues/605